2002 CHEVROLET DURAMAX 3/4 TON PICK-UP FUEL SYSTEM PROBLEMS**CC THE CONSUMER STATED THE VEHICLE WAS HARD TO START, AND HAD LOW POWER. THE DEALER REPLACED THE FUEL INJECTION PUMP, THE TRUCK RAN BETTER, BUT IT STILL WAS NOT RIGHT. THE WATER PUMP WAS REPLACED. *JB
2004 GMC Sierra 2500
Owner reports · Recalls · Investigations
More warning signs than most Sierra 2500 years
Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sierra 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
122 reports with mileage · 21 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
143 reportsSTEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS …
Read full complaint
STEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS THAN 40K MILES ON MINE. IT FEELS LIKE THE STEERING WHEEL WILL COME UNATTACHED FROM THE LINKAGE. NOT A VERY SAFE PROBLEM TO HAVE. I HOPE SOMEONE WILL TAKE THESE COMPLAINTS SERIOUSLY. *JB
I OWN A 2004 GMC SIERRA 2500 CREW CAB PICKUP WITH 59,000 MILES. IN THE LAST 4 MONTHS THE SPEEDOMETER HAS BEEN GIVING INCORRECT READINGS, I.E. 70 MPH WHEN STOPPED, 115 WHEN DOING 40 MPH ETC. ON OCCASION, IT EITHER DOESN'T WORK AT ALL, OR THE NEEDLE IS FULLY PEGGED. THERE IS NO WAY TO TELL HOW FAST THIS VEHICLE IS GOING. GMC C…
Read full complaint
I OWN A 2004 GMC SIERRA 2500 CREW CAB PICKUP WITH 59,000 MILES. IN THE LAST 4 MONTHS THE SPEEDOMETER HAS BEEN GIVING INCORRECT READINGS, I.E. 70 MPH WHEN STOPPED, 115 WHEN DOING 40 MPH ETC. ON OCCASION, IT EITHER DOESN'T WORK AT ALL, OR THE NEEDLE IS FULLY PEGGED. THERE IS NO WAY TO TELL HOW FAST THIS VEHICLE IS GOING. GMC CUSTOMER SERVICE HAS STATED THAT THEY CAN PROVIDE NO FINANCIAL ASSISTANCE FOR THE $320 REPAIR BECAUSE "THEY CANNOT MAKE A BUSINESS CASE FOR IT." GMC REFUSES TO ACKNOWLEDGE THAT THIS IS A PERVASIVE PROBLEM THROUGHOUT MANY OF THEIR VEHICLES IN THIS MODEL YEAR DESPITE AMPLE DOCUMENTATION OF THE PROBLEM EASILY FOUND AT AUTO REPAIR WEBSITES ON THE INTERNET. ADDITIONALLY, PREVIOUS COMPLAINTS OF THIS EXACT NATURE AND EXACT VEHICLE HAVE BEEN FILED WITH NHTSA. *JB
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ON A HILL WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS INSIDE THE VEHICLE, AND MANAGED TO AVOID A CRASH BY APPLYING BRAKE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED A LARGE AMOUNT OF GREASE WAS PRESENT ON …
Read full complaint
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ON A HILL WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS INSIDE THE VEHICLE, AND MANAGED TO AVOID A CRASH BY APPLYING BRAKE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED A LARGE AMOUNT OF GREASE WAS PRESENT ON THE PARKING BRAKE SHOE FROM A LEAKING RIGHT REAR AXLE SEAL. THE RIGHT REAR AXLE SEAL WAS REPLACED, BUT AFTERWARDS THE PROBLEM PERSISTED. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE LEFT REAR AXLE SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. *AK
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WA…
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR TO THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THERE WAS NO SENSOR IN THE MIDDLE OF THE TRUCK. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED.
MY WIFE WAS DRIVING HER TRUCK TO DIALYSIS APPT AT 6:00 AM WHEN SHE HEARD A NOISE AND HER LEFT OUTSIDE MIRROR EXPLODED SPRAYING THE LEFT DOOR GLASS AND SIDE OF THE TRUCK WITH GLASS AND A GEL. *NM
FLYWHEEL ON FOUR LOCALLY OWNED GM TRUCKS WERE REPORTED BEING CRACKED OR BROKEN. OLD PARTS ARE AVAIL. SINCE THEN SPEEDOMETER DOESN'T WORK PROPERLY AND I AM TOLD THERE'S NO PROBLEM. *JB
DT*: THE CONTACT STATED THE SPEEDOMETER WENT OUT ON THE VEHICLE. THE SERVICE DEALER OFFERED TO FIX AT A CHARGE BUT THE CONTACT DECLINED AND EXPRESSED THAT THE COMPONENT SHOULD BE RECALLED.*AK UPDATED 9/13/2006 - *NM
DT*: THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE STOPPING DISTANCE WHILE DEPRESSING THE BRAKE PEDAL. THE DEALER COULD NOT DUPLICATE THE PROBLEM.
A/C DOES NOT COOL PROPERLY. I HAVE BEEN TO THE DEALER TWICE FOR THIS PROBLEM. FIRST TIME VEHICLE WAS STILL UNDER WARRANTY. THERE IS A TSB OUT ON THIS PROBLEM AND DEALER INSISTED THAT A/C WAS COOLING PROPERLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY, IT STILL HAS THE SAME A/C PROBLEM. THE VEHICLE NOW NEEDS A $175 A/C SERVICE, TSB…
Read full complaint
A/C DOES NOT COOL PROPERLY. I HAVE BEEN TO THE DEALER TWICE FOR THIS PROBLEM. FIRST TIME VEHICLE WAS STILL UNDER WARRANTY. THERE IS A TSB OUT ON THIS PROBLEM AND DEALER INSISTED THAT A/C WAS COOLING PROPERLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY, IT STILL HAS THE SAME A/C PROBLEM. THE VEHICLE NOW NEEDS A $175 A/C SERVICE, TSB STILL NOT PERFORMED. MY VEHICLE MET ALL THE CRITERIA TO HAVE THIS PERFORMED BEFORE MY WARRANTY RAN OUT, AND STILL DOES. *JB
Official recalls
104V562000 · Equipment Adaptive/mobility
Nov 26, 2004
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration