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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

About this comparison →

When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

What owners actually said

143 reports
Mileage unknown · Dec 28, 2006
Engine And Engine CoolingFuel System, Other

2002 CHEVROLET DURAMAX 3/4 TON PICK-UP FUEL SYSTEM PROBLEMS**CC THE CONSUMER STATED THE VEHICLE WAS HARD TO START, AND HAD LOW POWER. THE DEALER REPLACED THE FUEL INJECTION PUMP, THE TRUCK RAN BETTER, BUT IT STILL WAS NOT RIGHT. THE WATER PUMP WAS REPLACED. *JB

NHTSA ODI #10178528

Mileage unknown · Dec 14, 2006
Steering

STEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS …

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STEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS THAN 40K MILES ON MINE. IT FEELS LIKE THE STEERING WHEEL WILL COME UNATTACHED FROM THE LINKAGE. NOT A VERY SAFE PROBLEM TO HAVE. I HOPE SOMEONE WILL TAKE THESE COMPLAINTS SERIOUSLY. *JB

NHTSA ODI #10176121

49,079 miles · Dec 7, 2006
Electrical SystemVehicle Speed Control

I OWN A 2004 GMC SIERRA 2500 CREW CAB PICKUP WITH 59,000 MILES. IN THE LAST 4 MONTHS THE SPEEDOMETER HAS BEEN GIVING INCORRECT READINGS, I.E. 70 MPH WHEN STOPPED, 115 WHEN DOING 40 MPH ETC. ON OCCASION, IT EITHER DOESN'T WORK AT ALL, OR THE NEEDLE IS FULLY PEGGED. THERE IS NO WAY TO TELL HOW FAST THIS VEHICLE IS GOING. GMC C…

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I OWN A 2004 GMC SIERRA 2500 CREW CAB PICKUP WITH 59,000 MILES. IN THE LAST 4 MONTHS THE SPEEDOMETER HAS BEEN GIVING INCORRECT READINGS, I.E. 70 MPH WHEN STOPPED, 115 WHEN DOING 40 MPH ETC. ON OCCASION, IT EITHER DOESN'T WORK AT ALL, OR THE NEEDLE IS FULLY PEGGED. THERE IS NO WAY TO TELL HOW FAST THIS VEHICLE IS GOING. GMC CUSTOMER SERVICE HAS STATED THAT THEY CAN PROVIDE NO FINANCIAL ASSISTANCE FOR THE $320 REPAIR BECAUSE "THEY CANNOT MAKE A BUSINESS CASE FOR IT." GMC REFUSES TO ACKNOWLEDGE THAT THIS IS A PERVASIVE PROBLEM THROUGHOUT MANY OF THEIR VEHICLES IN THIS MODEL YEAR DESPITE AMPLE DOCUMENTATION OF THE PROBLEM EASILY FOUND AT AUTO REPAIR WEBSITES ON THE INTERNET. ADDITIONALLY, PREVIOUS COMPLAINTS OF THIS EXACT NATURE AND EXACT VEHICLE HAVE BEEN FILED WITH NHTSA. *JB

NHTSA ODI #10175508

49,700 miles · Dec 5, 2006
Power Train

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ON A HILL WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS INSIDE THE VEHICLE, AND MANAGED TO AVOID A CRASH BY APPLYING BRAKE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED A LARGE AMOUNT OF GREASE WAS PRESENT ON …

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DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ON A HILL WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS INSIDE THE VEHICLE, AND MANAGED TO AVOID A CRASH BY APPLYING BRAKE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED A LARGE AMOUNT OF GREASE WAS PRESENT ON THE PARKING BRAKE SHOE FROM A LEAKING RIGHT REAR AXLE SEAL. THE RIGHT REAR AXLE SEAL WAS REPLACED, BUT AFTERWARDS THE PROBLEM PERSISTED. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE LEFT REAR AXLE SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. *AK

NHTSA ODI #10175232

16,000 miles · Nov 1, 2006
Air BagsCrashInjury

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WA…

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DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR TO THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THERE WAS NO SENSOR IN THE MIDDLE OF THE TRUCK. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED.

NHTSA ODI #10172403

40,000 miles · Sep 22, 2006
Exterior LightingVisibility

MY WIFE WAS DRIVING HER TRUCK TO DIALYSIS APPT AT 6:00 AM WHEN SHE HEARD A NOISE AND HER LEFT OUTSIDE MIRROR EXPLODED SPRAYING THE LEFT DOOR GLASS AND SIDE OF THE TRUCK WITH GLASS AND A GEL. *NM

NHTSA ODI #10168931

53,000 miles · Sep 2, 2006
Engine And Engine CoolingPower Train

FLYWHEEL ON FOUR LOCALLY OWNED GM TRUCKS WERE REPORTED BEING CRACKED OR BROKEN. OLD PARTS ARE AVAIL. SINCE THEN SPEEDOMETER DOESN'T WORK PROPERLY AND I AM TOLD THERE'S NO PROBLEM. *JB

NHTSA ODI #10167270

35,000 miles · Aug 28, 2006
Electrical System

DT*: THE CONTACT STATED THE SPEEDOMETER WENT OUT ON THE VEHICLE. THE SERVICE DEALER OFFERED TO FIX AT A CHARGE BUT THE CONTACT DECLINED AND EXPRESSED THAT THE COMPONENT SHOULD BE RECALLED.*AK UPDATED 9/13/2006 - *NM

NHTSA ODI #10166808

50,000 miles · Aug 1, 2006
Service Brakes, Hydraulic

DT*: THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE STOPPING DISTANCE WHILE DEPRESSING THE BRAKE PEDAL. THE DEALER COULD NOT DUPLICATE THE PROBLEM.

NHTSA ODI #10164082

35,000 miles · Jul 28, 2006
Equipment

A/C DOES NOT COOL PROPERLY. I HAVE BEEN TO THE DEALER TWICE FOR THIS PROBLEM. FIRST TIME VEHICLE WAS STILL UNDER WARRANTY. THERE IS A TSB OUT ON THIS PROBLEM AND DEALER INSISTED THAT A/C WAS COOLING PROPERLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY, IT STILL HAS THE SAME A/C PROBLEM. THE VEHICLE NOW NEEDS A $175 A/C SERVICE, TSB…

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A/C DOES NOT COOL PROPERLY. I HAVE BEEN TO THE DEALER TWICE FOR THIS PROBLEM. FIRST TIME VEHICLE WAS STILL UNDER WARRANTY. THERE IS A TSB OUT ON THIS PROBLEM AND DEALER INSISTED THAT A/C WAS COOLING PROPERLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY, IT STILL HAS THE SAME A/C PROBLEM. THE VEHICLE NOW NEEDS A $175 A/C SERVICE, TSB STILL NOT PERFORMED. MY VEHICLE MET ALL THE CRITERIA TO HAVE THIS PERFORMED BEFORE MY WARRANTY RAN OUT, AND STILL DOES. *JB

NHTSA ODI #10163764

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.