THE REAR WINDOW ON MY 2004 GMC ENVOY XL SLE HAS SHATTERED ON CLOSING FOR THE SECOND TIME IN THREE WEEKS. I HAVE CONTACTED THE GM DEALER IN OUR AREA AND HE DENIES THAT THERE HAVE BEEN ANY OTHER PROBLEMS LIKE THIS WITH THIS VEHICLE MAKE. IT IS JANUARY AND THE COLD COULD BE A FACTOR; HOWEVER, SEARCHES ON THE INTERNET HAVE REVEALE…
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THE REAR WINDOW ON MY 2004 GMC ENVOY XL SLE HAS SHATTERED ON CLOSING FOR THE SECOND TIME IN THREE WEEKS. I HAVE CONTACTED THE GM DEALER IN OUR AREA AND HE DENIES THAT THERE HAVE BEEN ANY OTHER PROBLEMS LIKE THIS WITH THIS VEHICLE MAKE. IT IS JANUARY AND THE COLD COULD BE A FACTOR; HOWEVER, SEARCHES ON THE INTERNET HAVE REVEALED THAT THIS HAS HAPPENED TO OTHERS IN WARMER CLIMATES AS WELL. *TR
NHTSA ODI #10378388
50,000 miles · Mar 25, 2010
Equipment
GAUGE CLUSTER INCLUDING SPEEDOMETER FAILURE
NHTSA ODI #10322187
Mileage unknown · Jun 16, 2008
Equipment
DVD PLAYER OVER HEATS AND STOPS WORKING OTHER OWNER OF ENVOY HAVE HAD THE SAME PROBLEMS. *TR
NHTSA ODI #10231236
Mileage unknown · Aug 16, 2007
EquipmentSeats
EVENTS THAT HAVE LEAD UP TO THE FAILURE I BELIEVE IS POOR ENGINEERING OF THE PRODUCT. I HAVE A 2004 ENVOY XL THAT HAS THE DRIVERS' SIDE POWER SEAR AND LUMBAR COMPRESSOR SWITCH SET ON THE SIDE OF THE SEAT. THE SWITCHES ARE SURROUNDED BY A THAN LARGE PIECE OF HARD PLASTIC. THE WAY IT IS ARRANGED ON THE SEAT NO MATTER HOW A PERS…
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EVENTS THAT HAVE LEAD UP TO THE FAILURE I BELIEVE IS POOR ENGINEERING OF THE PRODUCT. I HAVE A 2004 ENVOY XL THAT HAS THE DRIVERS' SIDE POWER SEAR AND LUMBAR COMPRESSOR SWITCH SET ON THE SIDE OF THE SEAT. THE SWITCHES ARE SURROUNDED BY A THAN LARGE PIECE OF HARD PLASTIC. THE WAY IT IS ARRANGED ON THE SEAT NO MATTER HOW A PERSON GET OUT OF THE VEHICLE; PRESSURE IS PUSHED DOWN ONTO THE PLASTIC SEAT SWITCH COVER. I HAVE REPLACED THIS PRODUCT TWICE NOW WITHIN THE PAST YEAR AND A HALF. THE FIRST TIME IT COST ME FROM 65 TO 85 DOLLARS TO REPLACE A .50 CENT PIECE OF PLASTIC. I WAS TOLD IT HAD A TWELVE MONTH WARRANTY. WITHIN 3 TO 6 MONTHS THE SAME THING HAPPENED; MY WIFE GOT OUT OF THE VEHICLE AND THE SEAT CONTROL SWITCH PLATE FELL TO THE GROUND. WHEN I TOOK IT BACK TO THE DEALER FOR THE SECOND TIME, THE SERVICE MANAGER ASKED THE PROBLEM AND WHEN I TOLD HIM ABOUT THE SWITCH CONTROL COVER FALLING OFF AGAIN; THE PERSON STATED, " I BET YOU ARE DRIVING AN ENVOY AREN'T YOU?" HE THEN SAID THOSE WERE A BAD DESIGN FOR THAT MODEL AND POP OFF ALL THE TIME. WELL AFTER REPLACING THE PRODUCT UNDER THE WARRANTY THAT COVERED THE FIRST ONE I REPLACED (BOUGHT), I ASKED DOES THE 12 MONTH WARRANTY START OVER FOR THE NEW PRODUCT? HE SAID NO, AND IF IT COMES OFF AGAIN, AND IT WILL; YOU WILL HAVE TO BUY THE NEXT COVER PLATE AGAIN. THAT IS WRONG!!! IF IT IS GENERALLY KNOW THROUGHOUT THE GM SERVICE DEPARTMENTS A PROBLEM EXISTS WHY DOES THE CUSTOMER HAVE TO CONTINUE TO PAY??? OH BY THE WAY, THE PLASTIC SEAT CONTROL COVER DID POP OFF AGAIN FOR THE THIRD TIME ABOUT 1 MONTH AGO, SO I HAVE ENGINEERED IT WITH ZIP TIES THAT ARE BRIGHT ENOUGH WHEN THE DOOR IS OPEN FOR PEOPLE TO SEE WHAT TYPE OF PRODUCT GM ACTUALLY BUILDS. *JB
NHTSA ODI #10199748
Mileage unknown · Mar 22, 2004
Equipment
THE BUMPER JACK IS UNSAFE. WHEN JACKED TO ITS FULL HEIGHT UNDER A LOAD, THE JACK'S CORK SCREW MOVES, MISALIGN ITSELF, FROM THE JACK'S BODY. THEREFORE, YOU ARE UNABLE TO SCREW IT BACK INTO ITS BODY DUE TO THE MISALIGNMENT. IN ORDER TO REMOVE THE JACK, I HAD TO DRIVE OFF OF IT. *AK
ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Consequence & remedy
Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
2004 GMC Envoy Xl Problems, Complaints & Recalls | Skip That Year
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