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2023 Gillig Low Floor

Owner reports · Recalls · Investigations

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What owners reported most

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When problems were reported

Mileage at the reported incident

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NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

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Official recalls

15

26V190000 · Equipment:other:labels

Mar 26, 2026

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."

Consequence & remedy

Consequence: Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.

Remedy: Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

26V142000 · Fuel System, Diesel:delivery:hoses, Lines/piping, And Fittings

Mar 12, 2026

Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.

Consequence & remedy

Consequence: A damaged fuel line may leak, increasing the risk of a fire.

Remedy: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

26V144000 · Electrical System:propulsion System: Cables

Mar 12, 2026

Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.

Consequence & remedy

Consequence: Reduced capacity may cause the cable to overheat, increasing the risk of a fire.

Remedy: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

25V203000 · Electrical System:propulsion System:traction Battery

Apr 1, 2025

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.

Consequence & remedy

Consequence: A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.

Remedy: Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

25V076000 · Equipment:appliance:tv/radio/speakers

Feb 11, 2025

Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Consequence & remedy

Consequence: A monitor that detaches and falls from the ceiling increases the risk of injury.

Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

24V958000 · Electrical System:wiring:relays/solenoids; Equipment:emergency:fire Supression:wiring

Dec 20, 2024

Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Consequence & remedy

Consequence: Failure of the fire suppression system can increase the risk of injury during a fire.

Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

Additional source detail variants (2)

Equipment:emergency:fire Supression:wiring

Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Consequence: Failure of the fire suppression system can increase the risk of injury during a fire.

Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

Electrical System:wiring:relays/solenoids

Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Consequence: Failure of the fire suppression system can increase the risk of injury during a fire.

Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

24V959000 · Electrical System:ignition:interlock/lockout

Dec 20, 2024

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.

Consequence & remedy

Consequence: Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.

Remedy: Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.

24V921000 · Electrical System:instrument Panel:speedometer/odometer

Dec 11, 2024

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence & remedy

Consequence: A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy: Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.

24V514000 · Steering:critical Fasteners

Jul 5, 2024

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.

Consequence & remedy

Consequence: A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.

Remedy: Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

24V390000 · Fuel System, Diesel:delivery:hoses, Lines/piping, And Fittings

Jun 3, 2024

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor buses equipped with Cummins L9 diesel engines with part number D563027BX03. Insufficient crimping may allow the remote fuel filter hoses to disconnect and leak, decreasing fuel supply to the engine.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.

Remedy: Cummins will replace the remote fuel filter hoses. Owner notification letters were mailed June 21, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

23V809000 · Power Train:axle Hubs

Dec 4, 2023

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor vehicles. An inadequate amount of lubricant in the rear axle hubs may cause failure of the rear drive axles.

Consequence & remedy

Consequence: Rear drive axle failure can result in a loss of vehicle control and increase the risk of a crash or injury.

Remedy: Gillig will inspect for correct rear axle hub lubricant levels and add lubricant and gear oil as necessary, free of charge. Owner notification letters were mailed January 12, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

23V812000 · Electrical System:wiring:fuses And Circuit Breakers; Visibility:rearview Mirrors/devices

Dec 4, 2023

Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.

Consequence & remedy

Consequence: An incorrect fuse may overheat and increase the risk of a fire.

Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Additional source detail variants (2)

Visibility:rearview Mirrors/devices

Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.

Consequence: An incorrect fuse may overheat and increase the risk of a fire.

Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Electrical System:wiring:fuses And Circuit Breakers

Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.

Consequence: An incorrect fuse may overheat and increase the risk of a fire.

Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

23V740000 · Power Train:driveline:driveshaft

Nov 3, 2023

Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Consequence & remedy

Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

23V635000 · Power Train:driveline:driveshaft

Sep 14, 2023

Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit buses. The driveshaft fasteners may have been improperly tightened after service repairs, allowing the driveshaft to detach.

Consequence & remedy

Consequence: A detached driveshaft can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Gillig will replace the driveshaft straps and fasteners, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

23V075000 · Steering:linkages:drag:link:connection

Feb 10, 2023

Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.

Consequence & remedy

Consequence: A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.

Remedy: Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.