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2020 Gillig Low Floor

Owner reports · Recalls · Investigations

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

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When problems were reported

Mileage at the reported incident

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NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

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Official recalls

14

25V076000 · Equipment:appliance:tv/radio/speakers

Feb 11, 2025

Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Consequence & remedy

Consequence: A monitor that detaches and falls from the ceiling increases the risk of injury.

Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

23V740000 · Power Train:driveline:driveshaft

Nov 3, 2023

Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Consequence & remedy

Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

22V548000 · Electrical System:propulsion System:traction Battery

Jul 28, 2022

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.

Consequence & remedy

Consequence: A battery short circuit increases the risk of a fire.

Remedy: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

22V436000 · Electrical System:propulsion System: Cables:fastener/connector

Jun 17, 2022

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.

Consequence & remedy

Consequence: An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

Remedy: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

22V276000 · Electrical SYSTEM:12V/24V/48V Battery

Apr 25, 2022

Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Consequence & remedy

Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

21V563000 · Fuel System, Diesel:delivery:hoses, Lines/piping, And Fittings

Jul 23, 2021

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

21V538000 · Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Jul 15, 2021

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.

Consequence & remedy

Consequence: Exposure to high levels of ammonia can increase the risk of injury.

Remedy: Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

21V487000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Jun 28, 2021

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.

Consequence & remedy

Consequence: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

21V352000 · Fuel System, Diesel:fuel Injection System:fuel Rail

May 14, 2021

Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

21V291000 · Structure:body:door

Apr 23, 2021

Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.

Consequence & remedy

Consequence: An open door may strike another vehicle or structure, increasing the risk of a crash.

Remedy: Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

20V392000 · Steering:hydraulic Power Assist:pump

Jul 2, 2020

Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Consequence & remedy

Consequence: A loss of power steering assist may increase the risk of crash.

Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

20V342000 · Suspension:rear

Jun 10, 2020

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.

Consequence & remedy

Consequence: If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

Remedy: Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

20V239000 · Fuel System, Other:storage:tank Assembly:pressure Relief Devices

Apr 29, 2020

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Consequence & remedy

Consequence: If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.

Remedy: Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.

20V179000 · Electrical System:wiring:fuses And Circuit Breakers

Mar 25, 2020

Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Consequence & remedy

Consequence: With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.