Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
101 miles · Sep 3, 2014
Electrical System
I BOUGHT A BRAND NEW 2014 GENUINE STELLA SCOOTER FROM A DEALER IN CALIFORNIA. FOR THE FIRST 30 DAYS I OWNED THE BIKE IT BROKE DOWN 4 TIMES DUE TO THE ECU UNIT. IT WAS IN THE SHOP 21 DAYS OF THE FIRST 30 DAYS I OWNED IT. THE DEALER I BOUGHT IT FROM EVENTUALLY FOUND OUT THE PROBLEM AND WAS ABLE TO FIX IT. I CONTACTED GENUINE IN CH…
Read full complaint
I BOUGHT A BRAND NEW 2014 GENUINE STELLA SCOOTER FROM A DEALER IN CALIFORNIA. FOR THE FIRST 30 DAYS I OWNED THE BIKE IT BROKE DOWN 4 TIMES DUE TO THE ECU UNIT. IT WAS IN THE SHOP 21 DAYS OF THE FIRST 30 DAYS I OWNED IT. THE DEALER I BOUGHT IT FROM EVENTUALLY FOUND OUT THE PROBLEM AND WAS ABLE TO FIX IT. I CONTACTED GENUINE IN CHICAGO MULTIPLY TIMES AND WAS ALWAYS BRUSHED OFF. DURING THOSE FIRST 30 DAYS I WAS STRANDED IN DIFFERENT PLACES IN LA FOR HOURS AT A TIME. THE TOW SERVICE MEMBERSHIP THEY OFFER DOESN'T LET YOU TOW WITHIN 7 DAYS OF YOUR LAST TOW, AKA I PAID FOR A LOT OF TOWING. OVERALL THESE ARE UNSAFE AND UNPREDICTABLE SCOOTERS. *TR
Genuine Scooters, LLC (Genuine) is recalling certain model year 2014 Stella 125 Automatic scooters manufactured December 2013 to March 2014. The affected scooters may have a faulty engine control unit (ECU) which can cause the engine to stall without warning.
Consequence & remedy
Consequence: If the engine stalls while the scooter is being ridden there is an increased risk of a crash.
Remedy: Genuine will notify owners, and dealers will replace the ECU with a new one, free of charge. The recall began on August 29, 2014. Owners may contact Genuine customer service 1-773-433-1311.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Genuine Scooter Stella Problems, Complaints & Recalls | Skip That Year
Illustration