Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reports
2,900 miles · Aug 6, 2015
SteeringVehicle Speed Control
TL* THE CONTACT OWNS A 2013 GENUINE SCOOTER STELLA. WITH THE SCOOTER TURNED ON AND WHILE TURNING TO THE RIGHT AT A VERY LOW SPEED, THE ENGINE SUDDENLY REVVED HIGH AND BECAME STUCK AT 1 MPH. THE STEERING WHEEL WAS ALSO NOT ABLE TO STEER THE SCOOTER STRAIGHT. THE CONTACT LOST CONTROL OF THE SCOOTER AND FELL TO THE GROUND WITH THE …
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TL* THE CONTACT OWNS A 2013 GENUINE SCOOTER STELLA. WITH THE SCOOTER TURNED ON AND WHILE TURNING TO THE RIGHT AT A VERY LOW SPEED, THE ENGINE SUDDENLY REVVED HIGH AND BECAME STUCK AT 1 MPH. THE STEERING WHEEL WAS ALSO NOT ABLE TO STEER THE SCOOTER STRAIGHT. THE CONTACT LOST CONTROL OF THE SCOOTER AND FELL TO THE GROUND WITH THE SCOOTER ON TOP AND IN FULL THROTTLE. THE SCOOTER WAS RESTARTED AND THE ENGINE CONTINUED TO REV. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,900.
NHTSA ODI #10746702
200 miles · Feb 28, 2014
Exterior LightingPower TrainVehicle Speed Control
WHEN I BOUGHT MY NEW 2013 GENUINE STELLA IN MAY OF 2013 FROM A DEALERSHIP IN WRENTHAM, MASSACHUSETTS FOR THE PRICE OF $3764, UNKNOWN TO ME AT THE TIME IT WAS SOLD WITH A BROKEN FUSE, WHICH PREVENTED THE TAIL LIGHT FROM WORKING PROPERLY. THIS CAUSED THE SCOOTER TO FAIL ITS INITIAL STATE INSPECTION. I WENT TO GET THIS FIXED UNDER …
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WHEN I BOUGHT MY NEW 2013 GENUINE STELLA IN MAY OF 2013 FROM A DEALERSHIP IN WRENTHAM, MASSACHUSETTS FOR THE PRICE OF $3764, UNKNOWN TO ME AT THE TIME IT WAS SOLD WITH A BROKEN FUSE, WHICH PREVENTED THE TAIL LIGHT FROM WORKING PROPERLY. THIS CAUSED THE SCOOTER TO FAIL ITS INITIAL STATE INSPECTION. I WENT TO GET THIS FIXED UNDER WARRANTY AT ANOTHER MANUFACTURER-AUTHORIZED DEALERSHIP IN BOSTON. ON JULY 27, 2013, DURING THE RIDE HOME FROM THE BOSTON DEALERSHIP, SCARCELY TEN MILES AFTER EMBARKING, THE GEARSHIFT SUDDENLY FAILED. THE TRANSMISSION THUS BECAME INOPERABLE AND MY SPEED QUICKLY DROPPED TO A CRAWL, WHICH NEARLY CAUSED ME TO GET REAR-ENDED. I WAS LEFT STRANDED ON THE STREET FOR FOUR HOURS WAITING FOR ROADSIDE ASSISTANCE. SEVERAL DAYS AFTER GETTING THE GEAR SHIFT FIXED MY FUEL GAUGE STOPPED WORKING AND SO DID THE SPEEDOMETER. ALL OF THESE PROBLEMS HAVE OCCURRED WITHIN THE FEW HUNDRED MILES. *TR
NHTSA ODI #10566421
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Genuine Scooter Stella Problems, Complaints & Recalls | Skip That Year