Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 17 of 37 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports0 injury reports
What owners actually said
37 reports
Mileage unknown · Jun 6, 2023
Power Train
Vehicle braking system was not working which could have caused an accident, vehicle brake booster was replaced, vehicle still having problems braking, upon further investigation the torque converter is failed, this requires both transmission and torque converter to be replaced at a cost of $8000 This is a 2019 and warranty just …
Read full complaint
Vehicle braking system was not working which could have caused an accident, vehicle brake booster was replaced, vehicle still having problems braking, upon further investigation the torque converter is failed, this requires both transmission and torque converter to be replaced at a cost of $8000 This is a 2019 and warranty just expired
NHTSA ODI #11525606
Mileage unknown · Jan 24, 2023
Service Brakes
ABS warning light is on. Traction control warning light is on. In a Ford dealer shop for repairs, unknown repairs done as of this time.
NHTSA ODI #11503482
Mileage unknown · Apr 16, 2022
Seats
Seats break down due to seat framing pulling through bolts on seat frame. Ford is aware of this problem but is having customers attempt to pay for seats to be fixed, and when they are fixed ford is adding additional support straps to prevent the seats from tearing out in the future
NHTSA ODI #11461006
Mileage unknown · Jan 1, 2022
Unknown Or Other
The Transit van has an optional "Front Overhead Shelf." This shelf is installed on the Ford assembly line, this is not an aftermarket install. This overhead shelf is designed to hold hats, gloves and other light items. The issue is this shelf bounces and vibrates when the van is in motion. Any items stored on the shelf, falls…
Read full complaint
The Transit van has an optional "Front Overhead Shelf." This shelf is installed on the Ford assembly line, this is not an aftermarket install. This overhead shelf is designed to hold hats, gloves and other light items. The issue is this shelf bounces and vibrates when the van is in motion. Any items stored on the shelf, falls on the driver's head and face. Ford has addressed this issue with a center support. But is not addressing previously manufactured vehicles. Ford manufacturer part number is: BK3Z-61519A-AC Dealership recognizes the issue and estimates $1,000 fee to correct. Ford warranty and support is not addressing this issue and offers no guidance. The Ford Transit Forum has multiple owners experiencing the same issue
NHTSA ODI #11445816
Mileage unknown · Sep 13, 2021
Vehicle Speed Control
Plastic accelerator pedal snapped off during normal driving. Made driving vehicle impossible. Vehicle had to be towed to dealer. Luckily was not going fast and was able to coast to the side of the road. This could be extremely dangerous if on a busy interstate.
NHTSA ODI #11432818
114,300 miles · Jul 7, 2021
Steering
The contact owns a 2019 Ford Transit. The contact stated while driving 65 mph, the steering wheel started to vibrate abnormally. The contact stated that the failure recurred while driving above 60 mph. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as the torque conver…
Read full complaint
The contact owns a 2019 Ford Transit. The contact stated while driving 65 mph, the steering wheel started to vibrate abnormally. The contact stated that the failure recurred while driving above 60 mph. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as the torque converter needing to be replaced or rebuilt. The parts to replace the converter were not available to the independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 114,300.
NHTSA ODI #11423735
15,000 miles · May 1, 2021
Structure
THE PLASTIC HOLDING THE HOOD PROP ROD BROKE WHILE THE HOOD WAS UP CAUSING THE HOOD TO COME CRASHING DOWN. I HAD NOT TOUCHED THE ROD. LUCKILY I WAS NOT LEANING INTO THE ENGINE COMPARTMENT AT THE TIME. I WOULD HAVE HAD SERIOUS INJURIES IF IT HAD COME DOWN ON MY HEAD AND NECK. THE VEHICLE WAS STATIONARY.
NHTSA ODI #11414756
40,000 miles · Mar 25, 2021
Steering
TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING FUNCTION FAILED TO RETURN. T…
Read full complaint
TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING FUNCTION FAILED TO RETURN. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 237-3582) WAS CONTACTED AND INFORMED OF THE FAILURE AND TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000
NHTSA ODI #11404917
7,000 miles · Mar 10, 2021
Service Brakes
TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD EMIT AN ABNORMAL, SCREECHING NOISE UPON APPLYING IN BRAKES WHILE IN REVERSE, WITHOUT WARNING. UPON TAKING HIS VEHICLE TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801) THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKING SYSTEM NEEDED…
Read full complaint
TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD EMIT AN ABNORMAL, SCREECHING NOISE UPON APPLYING IN BRAKES WHILE IN REVERSE, WITHOUT WARNING. UPON TAKING HIS VEHICLE TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801) THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKING SYSTEM NEEDED TO REPLACED DESPITE THE LOW MILEAGE ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE BRAKING SYSTEM FAILURE WAS NORMAL, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
NHTSA ODI #11400139
13,000 miles · Sep 30, 2020
Unknown Or Other
BOUGHT USED 2019 FORD TRANSIT 350 FROM SARASOTA FORD IN FLA.7 TIMES THE IGNITION LOCKED UP TOOK TO DEALER TWICE COULD NOT DUPLICATE PROBLEM.BROUGHT HOME ON 9/29 HAPPENED ON 9/30 AS I WAS LEAVING CAPE CORAL VA CLINIC.MY WIFE IS A WITNESS.AM AFRAID TO GO ANYWHERE NOT KNOWING IF TRUCK WILL START.HAD TRUCK LESS THAN 3 MONTHS.THIS HA…
Read full complaint
BOUGHT USED 2019 FORD TRANSIT 350 FROM SARASOTA FORD IN FLA.7 TIMES THE IGNITION LOCKED UP TOOK TO DEALER TWICE COULD NOT DUPLICATE PROBLEM.BROUGHT HOME ON 9/29 HAPPENED ON 9/30 AS I WAS LEAVING CAPE CORAL VA CLINIC.MY WIFE IS A WITNESS.AM AFRAID TO GO ANYWHERE NOT KNOWING IF TRUCK WILL START.HAD TRUCK LESS THAN 3 MONTHS.THIS HAPPENS SUMTIMES ASA COLD START SOMETIMES AFTER A TRIP AND TRY TO RESTART IT.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Consequence & remedy
Consequence: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
Ford Motor Company (Ford) is recalling certain 2019 Transit T150, T250, T350 vehicles equipped with aluminum alloy wheels. The wheel mounting surface of the axle flange may be warped and cause the wheel studs to fracture.
Consequence & remedy
Consequence: Fractured studs may allow the wheel to detach, increasing the risk of crash.
Remedy: Dealers will inspect and if necessary, replace the rear axle shaft assembly, axle shaft mounting bolts, and rear wheel lug nuts, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S21.
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence & remedy
Consequence: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy: LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence & remedy
Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Additional source detail variants (2)
Power Train:driveline:driveshaft
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Power Train:driveline:universal Joint
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Ford Transit Problems, Complaints & Recalls | Skip That Year