2019 Ford Transit

Odometer Fraud. The contact purchased a 2019 Ford Transit. The vehicle was a dealer sale. The vehicle was purchased March 7, 2026. The mileage was recorded at 74,127 at the time of the purchase. The vehicle was taken to an independent mechanic, where the contact was provided a Carfax Report. The Carfax Report last reported the mileage at 200,156 on January 2026. The dealer was made aware of the discrepancy.

This fall 2025, my kids started saying they couldn’t get out of this one particular seat. It would get stuck and they had to try to slide out from under the seat belt to get out. Shortly after that it wouldn’t even click anymore or lock into place. So we stopped using the seat. Then about a month ago we had a second seat belt that will not stay latched to keep the top part of the buckle into the bottom part of the buckle. So a second seat we cannot use. We contacted ford and they told us well that sucks you can just buy replacement seat belts. We asked them for a liability agreement if the seat belts malfunctioned they would be help liable and they denied that. We have had the seat belts release while driving. This makes me nervous because I have children and at this point can’t guarantee that they are going to be kept safe by the things that are supposed to keep them safe. Who knows when the next one will fail as the van is only 6 years old. Upon inspection they are both broken.

The contact owns a 2019 Ford Transit. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the failure had occurred while the contact's wife was parking the vehicle. The contact stated that the vehicle rolled into the curve and stopped. The contact stated that his wife was lucky that the vehicle had not struck the building. In addition, the contact stated that one time the failure occurred while the contact's wife was driving, and the brakes independently activated. In addition, the contact stated that the failure once occurred while the contact's wife was driving on a busy highway. The vehicle was towed to the dealer where it was diagnosed with a failed HECU. The contact was informed that the HECU needed to be replaced. The vehicle was repaired. The contact referenced a recall; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was invalid.

The contact owns a 2019 Ford Transit. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 135,000.

Odometer Fraud. The contact purchased a 2019 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 125,342, and at the time of registration, it was discovered that the mileage was 295,327.

The contact's neighbor owned a 2019 Ford Transit. The contact stated that while driving at low speeds to the end of his street in the cul-de-sac. The brakes were sticking. The contact stated that there was an abnormal ticking noise detected. A neighbor walking her dog alerted him about an abnormal sound emerging from the vehicle. While driving over the curb, approaching the driveway, the vehicle suddenly accelerated. The brakes failed to respond, and he crashed into his house. There were no reported injuries, airbag deployment, or fire. A police report was filed. The vehicle was towed to a body shop. Then it was towed to another body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was unknown. The vehicle was deemed a total loss by the insurance company.

I own a converted Ford Transit 2019-2022 Lightning eMotors FT3-86, which is referenced in Recall Notice 23V-207. The recall involves defective eMatrix battery packs. One of my EV batteries has completely failed—it won't charge, respond, or work at all—drastically cutting my vehicle's effective range to under 60 miles, making it difficult and unsafe to rely on for longer trips. I purchased the vehicle in December 2023, and the dealer gave no indication of any issues or recall notices. Despite asking for a warranty, I was forced to sign an agreement that the vehicle was sold "as is." Soon after, I discovered the recall. Lightning eMotors, the manufacturer, has since gone into bankruptcy and receivership, leaving me without support or options for repair. There were no warning lamps or indicators before the battery failure. The problem became apparent when the vehicle failed to hold a charge, and I have been unable to use the vehicle normally since. No dealer or independent service center has been able to address the issue due to the manufacturer's dissolution. I am seeking guidance on how to proceed, as Lightning eMotors is no longer operational and there seems to be no clear remedy path for this critical safety issue.