NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
57 reports110,000 miles · Mar 15, 2024
EngineInjury
The contact owns a 2018 Ford Transit. The contact stated while driving at various speeds, the vehicle made an abnormal whistling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where an unknown sensor was replaced, and the check engine warning light was no longer illuminat…
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The contact owns a 2018 Ford Transit. The contact stated while driving at various speeds, the vehicle made an abnormal whistling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where an unknown sensor was replaced, and the check engine warning light was no longer illuminated. Additionally, the contact stated while driving 60 MPH with her husband and 5 children in the vehicle, they all started having severe headaches, were dizzy and her daughter 's ears were ringing. The contact stated that she pulled to the side of the road for a moment. Then she rolled down the windows and drove to the residence. The contact stated that her 5 years old and 8 years old vomited upon arriving at the residence. The contact and her family did not seek medical assistance. The contact stated that they were able to recover after 24 hours. The vehicle was taken to an independent mechanic, where it was diagnosed that the exhaust manifold bolts were fractured, causing carbon monoxide to leak inside the cabin of the vehicle. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they aware of the failure and that an improved part had been made. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 110,000.
NHTSA ODI #11577564
90,000 miles · Dec 7, 2023
Engine And Engine Cooling
The contact's company owns a 2018 Ford Transit. The contact stated while driving 60 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the tow company mechanic, where it was diagnosed that coolant intrusion in the engine had caused the engine to seize. The vehicle w…
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The contact's company owns a 2018 Ford Transit. The contact stated while driving 60 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the tow company mechanic, where it was diagnosed that coolant intrusion in the engine had caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to tow the vehicle to the dealer for diagnostic testing. Additionally, the manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.
NHTSA ODI #11558976
Mileage unknown · Nov 15, 2023
Electrical SystemEngineFuel/propulsion System
The vehicle goes into "limp" mode at random and without warning. The driver loses the ability to accelerate even though the engine remains on. This poses a serious safety risk to the driver, passenger and all other drivers on the highway when the driver has lost mechanical control and has to coast to the side of the road out of …
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The vehicle goes into "limp" mode at random and without warning. The driver loses the ability to accelerate even though the engine remains on. This poses a serious safety risk to the driver, passenger and all other drivers on the highway when the driver has lost mechanical control and has to coast to the side of the road out of traffic. This began happening only after 37,000 miles. The throttle body was replaced, however, this is a reoccurring issue on other vehicles of the same type in my fleet posing a major safety threat to my employees and bystanders.
NHTSA ODI #11555253
Mileage unknown · Oct 24, 2023
Back Over Prevention
Hi, I bought this Ford 150 transit brand new back in 2018. About 6 months ago my rear camera is not working properly, sometimes the screen is dark or the view is real fuzzy hard to see cars when backing up. I called Ford corporation to see if this has a recall , but no such luck. They did file a complaint form of the issue. Wil…
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Hi, I bought this Ford 150 transit brand new back in 2018. About 6 months ago my rear camera is not working properly, sometimes the screen is dark or the view is real fuzzy hard to see cars when backing up. I called Ford corporation to see if this has a recall , but no such luck. They did file a complaint form of the issue. Will let me know when there is a recall. I'm worried that someday i'm going to back up and hit a car or a person, Also i do use this van for work to transport people. Its hard to see with a large full size transit van. I think this should be a recall for these transit vans its decently a safety problem. Please let me know. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11551722
Mileage unknown · Sep 13, 2023
Unknown Or Other
We was going to a week long camp.The individual in the front passenger seat said to the driver that he was not feeling good and told the driver that he was going to take a nap. Before he laid back he looked in the back of the van to check on the kids. As he looked back one kid appeared to be having a seizure. So the driver immed…
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We was going to a week long camp.The individual in the front passenger seat said to the driver that he was not feeling good and told the driver that he was going to take a nap. Before he laid back he looked in the back of the van to check on the kids. As he looked back one kid appeared to be having a seizure. So the driver immediately pulled over. I was following in another van. So I pulled over and went up to the van to see what the issue was and opened the side door. The kids was all hanging there heads sick and vomiting.We hurried and called 911 for help.When the medics got there they informed us of carbon monoxide poisoning. So we took the van to the next town and dropped the van off at the dealership and had to rent another van to go on with our trip. So on our way back home we picked the van back up from the dealership. It was after hours so we called ahead and paid for the repair. They replaced the rear door seal. How ever before we picked it up we purchased a co detector to put in the van. We went a very short distance and the alarm went off. so we had to travel the rest of the way home with the windows down approximately 10 hours. We now have the van at another dealership back closer to home. the dealership is now telling us there is a plug missing under the van and that we need to buy a tail pipe extension that ford has designed to get the exhaust fumes out from under the van. they are also telling us that the vehicle will not pass a state safety inspection with it dumping the exhaust fumes under the van and this will be repaired at our expense. Now my question is if there was not a design flaw why did Ford design a tail pipe extension? Also as i drive down the road I notice all the newer van have an extended tail pipe. Also would the tail pie not be part of the emissions and if it is why would this not be covered by the 8 year 80000 mile emissions warranty? this is a very serious situation. As we talked to a phyishion she said we was minutes from death
NHTSA ODI #11544243
Mileage unknown · Aug 31, 2023
Tires
The contact owns a 2018 Ford Transit equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 235/65R/16C, and DOT Number: 1FK4107CX. The contact received notification of NHTSA Campaign Number: 23T002000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contac…
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The contact owns a 2018 Ford Transit equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 235/65R/16C, and DOT Number: 1FK4107CX. The contact received notification of NHTSA Campaign Number: 23T002000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11541858
Mileage unknown · Jun 30, 2023
Engine
The cam phasers started giving us issues at 47,000 miles. At the time, Ford told us this was a normal thing with these vehicles and there was no concern. Now that I am at 103,000 miles, the phasers have gotten a lot worse where the vehicle stalls and misfires, along with a loud rattle at startup. Ford will not replace them under…
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The cam phasers started giving us issues at 47,000 miles. At the time, Ford told us this was a normal thing with these vehicles and there was no concern. Now that I am at 103,000 miles, the phasers have gotten a lot worse where the vehicle stalls and misfires, along with a loud rattle at startup. Ford will not replace them under warranty now that I am out of warranty, even though I brought the vehicle in while it was in warranty and was told it was normal. This is an extremely common issue with the 3.5L Ecoboost engine, and something needs to be done about it. Ford already has a warranty extension program for the F150. They need to extend that to the other vehicles with the same engine that have the exact same defect.
NHTSA ODI #11529720
Mileage unknown · Jun 6, 2023
StructureUnknown Or Other
The right side passenger door opens when driving. The door will not stay latched even when locked. I close the door, pull on it to ensure it is latched, but when I start driving, the door slides open. This is my family vehicle used to transport our children, and is a very dangerous situation.
NHTSA ODI #11525723
87,000 miles · May 11, 2023
Power Train
The contact owns a 2018 Ford Transit. The contact stated while driving into the driveway, the contact heard an abnormal sound coming from the vehicle. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA …
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The contact owns a 2018 Ford Transit. The contact stated while driving into the driveway, the contact heard an abnormal sound coming from the vehicle. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline. The failure was mileage 87,000.
NHTSA ODI #11521596
Mileage unknown · Apr 27, 2023
Electrical SystemFire
On March 7, 2023, at approximately 1:45 PM, Bus 437 had caught fire in the engine compartment of the vehicle while sitting in the parking lot. The bus had just came off of a route minutes before & the driver had reported the dash tell tale (warning) lights had come on. The Operator switched the engine off and then noticed smo…
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On March 7, 2023, at approximately 1:45 PM, Bus 437 had caught fire in the engine compartment of the vehicle while sitting in the parking lot. The bus had just came off of a route minutes before & the driver had reported the dash tell tale (warning) lights had come on. The Operator switched the engine off and then noticed smoke coming from the engine compartment area prior to the thermal event. The fire caused significant damage & the vehicle is a total loss; the engine compartment, bus body, interior as well as exterior and top cap of the bus were affected. An independent firm was hire to conduct the fire investigation ( EFI Global, Inc.) & determined the source of the fire to be a power supply from the vehicles jump box; however our history with alternator failures & consumption of these components combined with my mechanical experience leads me to believe that the root cause of this has been overlooked and the alternator failures need to be further investigated for public safety reasons. I have engage the dealer principal (Creative Bus Sales, Inc.) who we purchased the vehicle from whom is working with Ford on this matter. The Alternator is the component that I want investigated & the one in question has not been removed from the vehicle however we did break down 3 alternators from our inventory of failed cores & the findings support my theory as the alternator (diodes) being the culprit of the failures. The cause of the fire is believed to be a situation created when the single alternator overheated causing the diode bridge to fail & alternator to ignite. We have experienced alternator failures on this group of buses since the vehicles inception into the fleet going back to 2018. 38 of these model buses were purchased & placed into service in 2018 & we have replaced 283 alternators since they were placed into service (very high consumption/failure rates).
NHTSA ODI #11519262
Official recalls
14Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Aug 11, 2021
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Consequence & remedy
Consequence: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
Jun 11, 2019
LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence & remedy
Consequence: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy: LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.
Apr 29, 2019
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Apr 26, 2019
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.
Apr 18, 2019
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Mar 28, 2019
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.
Mar 28, 2019
Waldoch Crafts, Inc. (Waldoch) is recalling certain 2018 Ford Transit shuttle vans modified to be equipped with Freedman GO-ES Foldaway Seats, part number 43705. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Waldoch will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began September 25, 2020. Owners may contact Waldoch customer service at 1-651-464-3215.
Mar 26, 2019
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
Mar 22, 2019
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
Mar 18, 2019
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Mar 1, 2019
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Feb 21, 2019
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence & remedy
Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Additional source detail variants (2)
Power Train:driveline:driveshaft
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Power Train:driveline:universal Joint
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.
Nov 6, 2018
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗