NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
469 reportsMileage unknown · Nov 8, 2018
Air Bags
I HAVE BEEN TO MY FORD DEALERSHIP 4 DIFFERENT TIMES TO HAVE THE AIRBAG RECALL TAKEN CARE OF AND EVERY TIME I GO THEY SAY THE PARTS ARE BACK ORDERED. I DON'T BELIEVE FORD ANYMORE AND I DON'T BELIEVE THEY HAVE ANYMORE PARTS TO HANDLE THIS RECALL. I AM TIRED OF WAITING. THIS IS A CRITICAL RECALL THAT COULD KILL A FRONT PASSENGER IN…
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I HAVE BEEN TO MY FORD DEALERSHIP 4 DIFFERENT TIMES TO HAVE THE AIRBAG RECALL TAKEN CARE OF AND EVERY TIME I GO THEY SAY THE PARTS ARE BACK ORDERED. I DON'T BELIEVE FORD ANYMORE AND I DON'T BELIEVE THEY HAVE ANYMORE PARTS TO HANDLE THIS RECALL. I AM TIRED OF WAITING. THIS IS A CRITICAL RECALL THAT COULD KILL A FRONT PASSENGER IN AN ACCIDENT SHOULD THE AIRBAG DEPLOY. THEY ARE NOT TAKING THIS RECALL SERIOUS WHEN THEY STILL DON'T HAVE PARTS ALMOST 2 YEARS INTO A RECALL.
NHTSA ODI #11150100
72,000 miles · Oct 28, 2018
Electrical System
I OWN A 2012 FORD MUSTANG AND RECENTLY HAD PROBLEMS WITH THE ELECTRONIC THROTTLE CONTROL. IT WAS THE EXACT SAME ISSUE AS OUTLINED IN FORD'S CUSTOMER SATISFACTION PROGRAM 16B23 (HTTPS://FORD.OEMDTC.COM/2670/16B23-ELECTRONIC-THROTTLE-BODY-REPLACEMENT-2011-2012-FORD-LINCOLN/5). I HAVE A 2012 3.7L V6 MUSTANG THAT I BELIEVE SHOULD HA…
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I OWN A 2012 FORD MUSTANG AND RECENTLY HAD PROBLEMS WITH THE ELECTRONIC THROTTLE CONTROL. IT WAS THE EXACT SAME ISSUE AS OUTLINED IN FORD'S CUSTOMER SATISFACTION PROGRAM 16B23 (HTTPS://FORD.OEMDTC.COM/2670/16B23-ELECTRONIC-THROTTLE-BODY-REPLACEMENT-2011-2012-FORD-LINCOLN/5). I HAVE A 2012 3.7L V6 MUSTANG THAT I BELIEVE SHOULD HAVE FALLEN UNDER THIS PROGRAM. I NEVER RECEIVED ANY MAIL OR EMAIL NOTIFYING ME OF THIS PROGRAM, ALTHOUGH I HAD LIVED AT THE SAME ADDRESS FOR AS LONG AS I HAD OWNED THE CAR AND PREVIOUSLY RECEIVED AN AIRBAG RECALL NOTICE, SO I KNOW FORD HAS MY ADDRESS. I WAS ALSO AT MY DEALER FOR SERVICE APPOINTMENTS (THE SAME DEALER WHERE I BOUGHT THE CAR) DURING THE PROGRAM TIME PERIOD AND THEY NEVER NOTIFIED ME EITHER. LONG STORY SHORT, I JUST HAD TO PAY A LITTLE OVER $400 TO HAVE MY LOCAL FORD DEALER REPLACE THE THROTTLE BODY. I ASKED ABOUT THIS PROGRAM AND WAS TOLD BECAUSE IT WAS OUTSIDE OF THE PROGRAM END DATE THEY COULDN'T DO ANYTHING. MY QUESTION IS, WHY DIDN'T FORD CONTACT ME ABOUT THIS PROGRAM IF MY CAR WAS COVERED? IF MY CAR WASN'T COVERED, HOW DID FORD DISTINGUISH BETWEEN WHICH CARS WERE WORTHY OF BEING IN THE PROGRAM AND WHICH WEREN'T? THIS WAS A HUGE SAFETY ISSUE FOR ME AS THE CAR RANDOMLY LOST POWER ON MULTIPLE OCCASIONS. ONE TIME I WAS DOING 50 MPH ON THE HIGHWAY WITH ALOT OF TRAFFIC AROUND ME. LUCKILY THERE WAS AN OPEN MEDIAN I COULD COAST INTO, BUT I MAY NOT HAVE BEEN AS FORTUNATE AS OTHERS WHO HAVE HAD THIS PROBLEM. I DO NOT BELIEVE FORD'S CUSTOMER SATISFACTION PROGRAM 16B23 WHICH WAS ONLY IN EFFECT FOR A YEAR WAS ADEQUATE TO ADDRESS THIS SAFETY HAZARD. I ALSO DO NOT BELIEVE THAT FORD DID THEIR DUE DILIGENCE TO NOTIFY OWNERS OF THIS PROGRAM AND THE ASSOCIATED SAFETY HAZARD.
NHTSA ODI #11143571
61,456 miles · Oct 26, 2018
Fuel/propulsion System
DEFECTIVE CANISTER PURGE VALVE
NHTSA ODI #11142818
44,000 miles · Aug 17, 2018
Power Train
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT CALLED CAVALIER FORD CHESAPEAKE SQUARE AT 833-858-5801 (LOCATED AT 4021 PORTSMOUTH BLVD., CHESAPEAKE, VA 23321) AND WAS INFORMED THA…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT CALLED CAVALIER FORD CHESAPEAKE SQUARE AT 833-858-5801 (LOCATED AT 4021 PORTSMOUTH BLVD., CHESAPEAKE, VA 23321) AND WAS INFORMED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
NHTSA ODI #11120699
Mileage unknown · Aug 15, 2018
Air Bags
MY CAR IS PART OF THE AIRBAG RECALL BUT I HAVE YET TO RECEIVE A RECALL NOTICE FROM FORD. I PREFER NOT TO WAIT ON FORD AS I AM DRIVING THE CAR. HOW DO I GET MY AIRBAG ADDRESSED BY FORD ASAP?
NHTSA ODI #11120209
29,500 miles · Aug 11, 2018
Power Train
TRANSMISSION GEAR SELECTOR INDICATOR IS FAULTY. IT DOES NOT INDICATE THE CORRECT GEAR WHEN DRIVING. FOR EXAMPLE, THE GEAR IS IN REVERSE BUT THE INDICATOR IS SHOWING PARKING. IT CREATES CONFUSION WHETHER YOU ARE IN RIGHT GEAR OR NOT. ESPECIALLY I THOUGHT YOU ARE AT P WHEN YOU ARE IN R.
NHTSA ODI #11119315
84,000 miles · Jul 24, 2018
Power Train
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 55 MPH, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED AND THE BRAKES SEIZED. IN ADDITION, THE BCM WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (GULLO FORD OF CONROE-THE WOODLAND…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 55 MPH, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED AND THE BRAKES SEIZED. IN ADDITION, THE BCM WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (GULLO FORD OF CONROE-THE WOODLANDS, 925 I-45 S, CONROE, TX 77301, (281)-367-0000) WHERE IT WAS DIAGNOSED WITH A MOLDED LEAD FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #11113407
54,000 miles · Jul 7, 2018
Engine
WHILE DRIVING, AT ANY SPREED, WITHOUT WARNING, THE ENGINE WILL JUST STOP DRIVING. THE WRENCH LIGHT COMES ON, AND YOU HAVE TO BE LUCKY TO NOT HAVE TRAFFIC, AS YOU HAVE TO PULL OVER, TURN OFF IGNITION, AND RESTART. CHECK ENGINE LIGHT ILLUMINATES. CODE: P2111. THIS HAPPENED YESTERDAY, AND SEVERAL TIMES IN THE PAST 2 YEARS.
NHTSA ODI #11110011
68,000 miles · Jun 25, 2018
Vehicle Speed Control
CROSSING LANES ON HIGHWAY CAR STOPS ACCELERATING,. CAR UNABLE TO SPEED UP EVERYTHING ELSE SEEMS TO WORKS FINE. CHECK ENGINE LIGHT AND WRENCH COME ON. HAD TO COAST TO SIDE OF THE ROAD PARK CHECKED ENGINE RESTARTED CAR OPERATED NORMALLY ALL WARNING LIGHTS OFF.
NHTSA ODI #11103799
45,000 miles · May 30, 2018
Structure
PAINT CORROSION AND BUBBLING ON FRONT HOOD OF CAR AS WITH TSB 17-0062
NHTSA ODI #11098716
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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