NHTSA owner reports · September 18, 2026 snapshot.
Wheels complaints
6 reportsClear category filterMileage unknown · Dec 5, 2017
EngineService BrakesWheels
I BOUGHT THIS 2012 MUSTANG FROM CARMAX IN OCTOBER OF 2017 I HAVE REPORTED CARMAX TO SEVERAL DIFFERENT CONSUMER PROTECTION AGENCIES DO TO THE FACT THEY HAVE COMMITTED FRAUD AND DECEPTION INSPIRE I GOT IN TOUCH WITH CARMAX EXPLAINED THAT THIS VEHICLE HAS COSMETIC AND MECHANICAL PROBLEMS AND ISSUES THIS FINANCE COMPANY IS IN WITH C…
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I BOUGHT THIS 2012 MUSTANG FROM CARMAX IN OCTOBER OF 2017 I HAVE REPORTED CARMAX TO SEVERAL DIFFERENT CONSUMER PROTECTION AGENCIES DO TO THE FACT THEY HAVE COMMITTED FRAUD AND DECEPTION INSPIRE I GOT IN TOUCH WITH CARMAX EXPLAINED THAT THIS VEHICLE HAS COSMETIC AND MECHANICAL PROBLEMS AND ISSUES THIS FINANCE COMPANY IS IN WITH CARMAX I EXPLAIN TO CARMAX NOTHING THEY DON'T CARE I GOT SOLD A VEHICLE THAT HAS A THIRTY WARRANTY FROM CAR MAX TO FIX IT AND CORRECT WHAT'S ON DOCUMENTATION NOTHING WAS DONE AND I REPORTED TO THEY DIDN'T CARE BECAUSE CARMAX SOLD ME A CAR THAT HAS OVER 10,000 DOLLARS WORTH OF ISSUES AND PROBLEMS WHICH I GOT TOLD BY SEVERAL PEOPLE THAT WORKED FOR CARMAX THAT THESE CARS ARE RECONDITIONED VEHICLES AND I NEED TO HIRE AN ATTORNEY AND TAKE THIS TO COURT THIS IS COVERING UP PROBLEMS AND THIS HAS TO DO WITH CARMAX VEHICLES AND I AM NOT GOING TO PAY ALL THAT MONEY TO FIX THIS CAR WHEN THIS IS DEALER FRAUD AND THE FINANCE COMPANY WHEN I ASK THEM LIKE THEY'RE COVERING UP ISSUES BECAUSE THEY WORK WITH CARMAX ,CARMAX AND EXETER NEEDS TO BE INVESTIGATED THIS IS ALSO FALSE ADVERTISING THEY HAD A 5 DAY MONEY BACK GUARANTEE THEY ACTUALLY TOLD ME THAT I WILL NOT GET MY MONEY BACK AND WILL NOT HONOR THE THIRTY DAY WARRANTY I WILL NOT MAKE NO PAYMENTS ON THIS VEHICLE PERIOD I TURNED THIS IS OVER TO CHANNEL 5 I WILL FILE FTC COMPLAINT,BBB,THIS IS FRAUD AND DECEPTION NEGLIGENCE,EITHER THEY SEND ME THE TITLE OR CANCEL THIS CONTRACT TO THE FULL EXTENT I WILL SUE CARMAX I HAVE A LAWYER LOOKIN INTO THIS BUT I WANT THE ATTORNEY GENERAL TO INVESTIGATE I'M NOT THE ONLY ONE BEING DONE LIKE THIS I WILL CONSIDER THE TITLE BECAUSE THIS VEHICLE WAS SOLD UNSAFE THEY HAD LET DRIVE HOME I ALMOST GOT INTO A WRECK BRAKES ARE BAD AND ROTORS THE BREAKING SYSTEM,THERE IS ALSO STOP LEAK IN THE MY COOLANT RESERVOIR THAT LOOKS LIKE THEY ARE TYING TO COVER UP A PROBLEM THE BRAKES ARE BAD
NHTSA ODI #11052680
Mileage unknown · Oct 28, 2017
Service BrakesStructureWheels
COMPLAINT/CONSUMER INFORMATION [XXX] [XXX] [XXX] BUSINESS INFORMATION CARMAX , INC. 12800 TUCKAHOE CREEK PKWY RICHMOND, VA 23238 COMPLAINT SUMMARY COMPLAINT TYPE: CONSUMER TO BUSINESS COMPLAINT NATURE OF COMPLAINT: PRODUCT ISSUES PROBLEM DESCRIPTION: I BOUGHT A 2012 MUSTANG THROUGH CARMAX ON OR ABOUT 10/23/2017…
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COMPLAINT/CONSUMER INFORMATION [XXX] [XXX] [XXX] BUSINESS INFORMATION CARMAX , INC. 12800 TUCKAHOE CREEK PKWY RICHMOND, VA 23238 COMPLAINT SUMMARY COMPLAINT TYPE: CONSUMER TO BUSINESS COMPLAINT NATURE OF COMPLAINT: PRODUCT ISSUES PROBLEM DESCRIPTION: I BOUGHT A 2012 MUSTANG THROUGH CARMAX ON OR ABOUT 10/23/2017 FROM THE LITHIA SPRINGS LOCATION ONLY TO GET LIE TO AND GIVING FALSE PRETENSES AND FRAUD ,THEY LIE TO SEVERAL TIMES OVER WHEN I HAVE DOCUMENTATION THAT STATES IF A CUSTOMER FINDS ANY PROBLEMS WITH THERE VEHICLE AND IF THERE NOT SATISFIED WITH THERE PURCHASE A CUSTOMER CAN GET THERE MONEY BACK THEY HAVE 5 DAYS TO RETURN AND A CUSTOMER HAS THIRTY DAYS TO GET ANY REPAIRS OR ISSUES RESOLVED ,MY VEHICLE HAS SET IN SERVICE EVERY SENSE I BOUGHT AND WHEN I TOOK THE VEHICLE TO CARMAX I'VE HAVE BEEN TREATED LIKE WHO CARES ,THEY NOTHING TO MY VEHICLE I'M GETTING MY MONEY BACK I WAS LIE TO ABOUT THE SERVICE TO BE DONE ,I HAVE WITNEESS THAT HEARD SALES MANAGERS LIE ABOUT WHAT NEEDED TO BE DONE WHEN I TRIED TO EXPLAIN I WAS THREATEN AND TOLD THAT NOTHING WAS GOING TO BE DONE ,THE BRAKES WERE BAD I ALMOST WRECK IN THE CAR WITH MISS MATCH TIRES ,CARMAX IS COMMITTING FRAUD I HAVE ON BLACK AND WHITE BECAUSE I CALLED THE EXECUTIVE CUSTOMER RELATIONS,THEY TOLD AS I RECORDED THE INCIDENT IN FRONT OF TWO MANAGERS THAT LIE TO ME AND TOLD ME MY 5 DAYS WAS UP AND THAT I COULDN'T GET MY MONEY BACK I'M GOING IT FILE OTHER COMPLAINTS,THE SERVICE DEPARTMENT DID NOT DO ANYTHING TO MY VEHICLE I DO HAVE SOME DOCUMENTATION SIGNED STATING THAT COSMIC PROBLEMS WILL BE FIXED THEY DID NOT FIX ANY ISSUES ,I FOUND PROBLEMS WITH THIS CAR AND CARMAX IS FALSELY ADVERTISING SO THEY WON'T FIX ANY ISSUES ,THERE WAS NO SERVICE FOUND TO BE DONE ON THIS 2012 MUSTANG, I WILL SEEK LEGAL ACTION FOR FRAUD AND BRAKES ARE BAD AND TIRES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI #11040662
60 miles · Mar 27, 2012
Wheels
VEHICLE HAS NO SPARE TIRE. I'M TRYING TO PIECE TOGETHER A SPARE TIRE KIT FOR THE 19" WHEELS THAT GO WITH THE V6 PERFORMANCE PACKAGE. I'M GETTING WRONG INFORMATION FROM FORD ABOUT WHAT IS REQUIRED. BEING STUCK WITHOUT A SPARE CAN BE A SAFETY ISSUE, BUT PUTTING THE WRONG SPARE WHEEL/TIRE COMBO ON THE VEHICLE CAN CREATE A HAZA…
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VEHICLE HAS NO SPARE TIRE. I'M TRYING TO PIECE TOGETHER A SPARE TIRE KIT FOR THE 19" WHEELS THAT GO WITH THE V6 PERFORMANCE PACKAGE. I'M GETTING WRONG INFORMATION FROM FORD ABOUT WHAT IS REQUIRED. BEING STUCK WITHOUT A SPARE CAN BE A SAFETY ISSUE, BUT PUTTING THE WRONG SPARE WHEEL/TIRE COMBO ON THE VEHICLE CAN CREATE A HAZARDOUS SITUATION. *TR
NHTSA ODI #10453167
3,000 miles · Mar 1, 2012
Power TrainSeat BeltsWheels
PURCHASED 7/11 A 2012 MUSTANG WITH 9 MILES ON IT. IN LESS THAN 6 MONTHS. WE HAVE HAD TWO FAILED TIRES. A LEAKING TRANSMISSION. NOW THE PLASTIC PART OF THE SEAT BELT THAT HOLD THE BELT OFF THE NECK IS BROKEN AND FORD REFUSES TO FIX IT. *TR
NHTSA ODI #10449972
600 miles · Nov 17, 2011
Wheels
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN. THE CONTACT ATTEMPTED TO REPLACE THE TIRE WITH THE SPARE AND NOTICED THERE WAS NO SPARE TIRE. THE CONTACT STATED THERE WAS ONLY A SPARE TIRE REPAIR KIT AND FELT THAT THE REPAIR KIT WAS UN…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN. THE CONTACT ATTEMPTED TO REPLACE THE TIRE WITH THE SPARE AND NOTICED THERE WAS NO SPARE TIRE. THE CONTACT STATED THERE WAS ONLY A SPARE TIRE REPAIR KIT AND FELT THAT THE REPAIR KIT WAS UNSAFE AND WOULD NOT WORK PROPERLY. THE VEHICLE WAS TOWED TO THE DEALER BUT THE TIRE WAS NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
NHTSA ODI #10436267
Mileage unknown · Aug 29, 2011
Wheels
I AM SENIOR CITIZEN AND LOVE MY 2012 MUSTANG, EXCEPT THAT THE V-6 MODEL DOES NOT HAVE A SPARE TIRE WHEEL. I AM GREATLY CONCERNED THAT IF A LARGE PIECE OF METAL RUINS MY TIRE OR CAUSES MY TIRE TO BLOW OUT, I WILL BE STRANDED ON A BRIDGE, RURAL ROAD OR THE INTERSTATE, WITHOUT A SPARE TIRE TO GET ME TO SAFETY. I WOULD HAVE TO BE ST…
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I AM SENIOR CITIZEN AND LOVE MY 2012 MUSTANG, EXCEPT THAT THE V-6 MODEL DOES NOT HAVE A SPARE TIRE WHEEL. I AM GREATLY CONCERNED THAT IF A LARGE PIECE OF METAL RUINS MY TIRE OR CAUSES MY TIRE TO BLOW OUT, I WILL BE STRANDED ON A BRIDGE, RURAL ROAD OR THE INTERSTATE, WITHOUT A SPARE TIRE TO GET ME TO SAFETY. I WOULD HAVE TO BE STRANDED UNTIL HELP ARRIVED, AND WHAT IF AT NIGHT, AND I CAN;T GET A NEW TIRE UNTIL THE NEXT DAY. THIS, I FEEL IS A SAFETY MATTER FOR THE MOTORIST. A MINI SPARE SHOULD BE STANDARD ON ALL CARS. YOU NEVER KNOW WHO MIGHT STOP WHILE YOU ARE STRANDED AND ATTACK OR ROB YOU. EVEN THE POLICE CAN'T HELP YOU WITH NO SPARE TIRE, AND YOU HAVE TO SIT IN A DANGEROUS PLACE UNTIL A TOW TRUCK ARRIVED. I COMPLAINED TO FORD AND THEIR REPLY WAS BUY A GT V-8 MODEL WHICH DOES COME WITH A SPARE TIRE AND WHEEL. I FEEL THIS IS A SAFETY COMPLAINT AND THAT FORD SHOULD SUPPLY A MINI SPARE TIRE AND JACK AT LITTLE OR NO COST. THANK YOU. UPDATED 08/31/11 *BF
NHTSA ODI #10423528
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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