NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
16 reportsClear category filter19,850 miles · Jun 2, 2013
Service BrakesSuspension
122512 WHEN GOING OVER SPEED HUMPS VEHICLE MAKES SQUEAKING NOISE. DEALER CHANGED OIL, ROTATED TIRES, AND COMPLETED A MULTI POINT INSPECTION. SUGGESTED ROTATING TIRES AND CHANGING AIR PRESSURE SHOULD HELP THE PROBLEM. THE SQUEAKING CONTINUED BUT DID NOT OCCUR ALL THE TIME. WHEN CALLING THE DEALERSHIP AFTER IT PERSISTED THEY SUG…
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122512 WHEN GOING OVER SPEED HUMPS VEHICLE MAKES SQUEAKING NOISE. DEALER CHANGED OIL, ROTATED TIRES, AND COMPLETED A MULTI POINT INSPECTION. SUGGESTED ROTATING TIRES AND CHANGING AIR PRESSURE SHOULD HELP THE PROBLEM. THE SQUEAKING CONTINUED BUT DID NOT OCCUR ALL THE TIME. WHEN CALLING THE DEALERSHIP AFTER IT PERSISTED THEY SUGGESTED IT MAY BE THE COLD WEATHER. 042613 CALLED THE DEALERSHIP BECAUSE AFTER HAVING TIRE PRESSURE AND TIRES CHECKED THE NOISE CONTINUED & WAS OCCURRING OVER EVERY SPEED HUMP, WHEN I ATTEMPTED TO BREAK PEDAL WOULD NOT GO DOWN ON 3 OCCASIONS, & WHEN MAKING SHARP LEFT TURNS THE CAR MADE A KNOCKING SOUND. I WAS ALSO DUE FOR AN OIL CHANGE 20,000 MILE SERVICE. THE DEALERSHIP SERVICED MY VEHICLE 042713 AND REPLACED THE LEFT/RIGHT INNER TIE RODS BUT WHEN THEY RETURNED MY VEHICLE THE WHEEL WAS NOT ALIGNED. THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THEIR MACHINE WAS BROKEN AND WHEN I COMPLAINED THEY ASKED ME TO BRING IT BACK THE FOLLOWING TUESDAY (050213) TO COMPLETE MY SERVICE. THEY ALSO MADE NOTE THERE WERE UNABLE TO DUPLICATE MY BRAKE PEDAL PROBLEMS. IN MY SERVICE REPORT THEY DID NOT NOTE THE OIL CHANGE, TIRE ROTATION, OR SERVICE. WHEN I MENTIONED THIS THE ADVISOR SAID IT WAS COMPLETED. 052913 I RETURNED MY CAR TO THE DEALER SERVICE DEPARTMENT. I HAD MY BRAKE PEDAL STICK 2 MORE TIMES SINCE MY LAST VISIT, THE NOISE GOING OVER SPEED HUMPS RETURNED, THE KNOCKED NOISE DURING HARD LEFT TURNS NOW ALSO OCCURRED DURING A RIGHT TURN, & LEFT SIDE TURN NOISE RETURNED. ALSO OIL SETTING READS ONLY 86%. AS OF TODAY (060213), I STILL DO NOT HAVE MY VEHICLE OR A CLEAR ANSWER AS TO WHAT IS WRONG OR WILL BE REPAIRED. AFTER CALLING THE SERVICE DEPARTMENT ON FRIDAY (053113) & SATURDAY (060113), THE SERVICE ADVISOR ONLY SAID THEY ARE ORDERING PARTS, THE SALES DEPARTMENT WOULD GIVE ME A CALL, & THEY MAY REPLACE THE SWING ARM. *TR
NHTSA ODI #10514756
31,000 miles · Apr 8, 2013
Suspension
UPON GOING OVER SMALL SIZE SPEED BUMP, I NOTICED A CLUNKING/GRINDING SOUND COMING FROM THE FRONT END. I JUST HAD THE BUMPER/QUARTER PANEL WORK DONE 2 DAYS AGO "FIRST TIME HITTING BUMPS". WAS TOLD TODAY THAT THERE HAS BEEN A LOT OF COMPLAINTS WITH THIS TYPE OF ISSUE. WILL BE SEEING A DEALERSHIP SOON. *TR
NHTSA ODI #10505586
15,000 miles · Apr 6, 2013
Suspension
THE VEHICLE BEGAN TO EMIT AN AUDIBLE SQUEAKING/CLUNKING NOISE FROM THE REAR END WHEN TRAVERSING BUMPS OR POT RIDDEN ROADS. I TOOK THE VEHICLE TO THE DEALER ON 1/4/13 AND THEY DENIED THE EXISTENCE OF THE NOISE AND I WAS TOLD THAT THERE WAS NOTHING WRONG. PICKED UP THE VEHICLE AND IDENTIFIED THAT THE NOISE WAS IN FACT THERE, SO …
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THE VEHICLE BEGAN TO EMIT AN AUDIBLE SQUEAKING/CLUNKING NOISE FROM THE REAR END WHEN TRAVERSING BUMPS OR POT RIDDEN ROADS. I TOOK THE VEHICLE TO THE DEALER ON 1/4/13 AND THEY DENIED THE EXISTENCE OF THE NOISE AND I WAS TOLD THAT THERE WAS NOTHING WRONG. PICKED UP THE VEHICLE AND IDENTIFIED THAT THE NOISE WAS IN FACT THERE, SO I RETURNED THE VEHICLE TO THE DEALER WHERE THEY DID FURTHER DIAGNOSTICS AND DETERMINED THE THE PROBLEM LIED WITH THE REAR LOWER CONTROL ARMS AND THE CONNECTING ROD. THEY REPLACED ALL THREE AND WHEN I GOT THE VEHICLE BACK, I NOTICED THAT BOTH NOISE PERSISTED SO I BROUGHT THE VEHICLE TO MY MECHANIC. HE DETERMINED THAT THE PROBLEM ORIGINATED FROM WORN OUT SWAY BAR BUSHINGS AND HE ALSO FOUND MY REAR AXLE TO BE LEAKING DIFFERENTIAL FLUID. WENT BACK TO THE DEALER AND THEY DISAGREED WITH MY MECHANIC AND FOUND THE PROBLEM TO BE WITH MY SHOCKS AND THE DIFFERENTIAL FLUID LEAK WAS "NORMAL". MY MECHANIC ONCE AGAIN REEXAMINED EVERYTHING AND PERSISTED THAT THE PROBLEM WAS WITH MY SWAY BAR. THE DEALER FINALLY AGREED TO REPLACE THE SWAY BAR AND BUSHINGS AND THEY ALSO REPLACED BOTH REAR SHOCKS. AFTER THIS, THE PROBLEM WENT AWAY AND HAS NOT RETURNED. NO FURTHER INFORMATION ON THE REAR DIFFERENTIAL FLUID LEAK. *TR
NHTSA ODI #10507332
8,600 miles · Apr 6, 2013
Suspension
WHEN TRAVELING OVER LARGE BUMPS IN THE ROAD SURFACE, THE VEHICLE WOULD EMIT AN AUDIBLE SQUEAKING/GROANING NOISE FROM THE FRONT END. IT TOOK MULTIPLE VISITS TO THE DEALER IN ORDER FOR THEM TO EVEN ACKNOWLEDGE THAT THE PROBLEM WAS EVEN THERE. I WAS FINALLY INFORMED THAT THERE WAS A TSB FOR THIS ISSUE AND THEY REPLACED BOTH LOWER…
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WHEN TRAVELING OVER LARGE BUMPS IN THE ROAD SURFACE, THE VEHICLE WOULD EMIT AN AUDIBLE SQUEAKING/GROANING NOISE FROM THE FRONT END. IT TOOK MULTIPLE VISITS TO THE DEALER IN ORDER FOR THEM TO EVEN ACKNOWLEDGE THAT THE PROBLEM WAS EVEN THERE. I WAS FINALLY INFORMED THAT THERE WAS A TSB FOR THIS ISSUE AND THEY REPLACED BOTH LOWER CONTROL ARMS. ON W/E MARCH 23, 2013 THIS PROBLEM BEGAN TO REEMERGE BUT THE DEALER HAS ONCE AGAIN DENIED THE EXISTENCE OF SUCH NOISE. I HAVE BEEN TOLD THAT I MUST WAIT FOR THE PROBLEM TO WORSEN BEFORE THEY DO ANYTHING FURTHER. *TR
NHTSA ODI #10507331
100 miles · Jan 24, 2012
Suspension
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH OVER A HUMP WHEN A LOUD CLUNKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE …
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH OVER A HUMP WHEN A LOUD CLUNKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 02/15/12*LJ THE CONSUMER STATED THE VEHICLE WOULD BOTTOM OUT WHEN HE DROVE OVER A STRAIGHT PAVED ROAD. UPDATED 02/12/12
NHTSA ODI #10445087
4,900 miles · Aug 14, 2011
Power TrainSuspension
WHILE SLOWLY DRIVING AROUND SOME POT-HOLES ON A UNEVEN PAVEMENT IN A DET. MI. AREA , I FELT AND HEARD SOME LOUD SQUEALING FROM UNDER THE FRONT OF THE CAR. SECONDS LATER I NOTICED THE MANUAL GEAR SHIFTS WERE VERY STIFF AND HAD USE MORE EFFORT TO MAKE MANUAL SHIFTS. DAYS LATER, I TOOK THE CAR TO MY LOCAL FORD DEALER FOR MY 5000 MI…
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WHILE SLOWLY DRIVING AROUND SOME POT-HOLES ON A UNEVEN PAVEMENT IN A DET. MI. AREA , I FELT AND HEARD SOME LOUD SQUEALING FROM UNDER THE FRONT OF THE CAR. SECONDS LATER I NOTICED THE MANUAL GEAR SHIFTS WERE VERY STIFF AND HAD USE MORE EFFORT TO MAKE MANUAL SHIFTS. DAYS LATER, I TOOK THE CAR TO MY LOCAL FORD DEALER FOR MY 5000 MI OIL CHANGE AND INSPECTION.AFTER ORDERING PARTS, I TOOK THE CAR BACK AND BOTH LOWER CONTROL ARMS AND BUSHING WERE CHANGED. I AM NOT SURE IF THE MECHANIC ALSO WORKED ON THE GEARBOX OR NOT. FOR ABOUT A WEEK THE GEAR SHIFTS WERE VERY SMOOTH, BUT THEY VARY NOW , FROM SMOOTH TO STIFF.
NHTSA ODI #10420208
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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