NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
177 reportsClear category filterMileage unknown · Dec 21, 2015
EnginePower TrainVehicle Speed Control
WAS DRIVING AROUND 50MPH ON CITY STREETS WHEN ALL OF A SUDDEN CAR LOST POWER AND WENT LIMP. WRENCH LIGHT CAME ON AND CAR WAS MAKING A WEIRD NOISE UNDER THE HOOD LIKE IT WAS STRUGGLING. COULDN'T ACCELERATE AND I HAD TO COAST TO THE RIGHT HAND SIDE OF THE ROAD. TURNED THE CAR OFF AND THEN BACK ON AND EVERYTHING WAS OKAY. THIS HAS …
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WAS DRIVING AROUND 50MPH ON CITY STREETS WHEN ALL OF A SUDDEN CAR LOST POWER AND WENT LIMP. WRENCH LIGHT CAME ON AND CAR WAS MAKING A WEIRD NOISE UNDER THE HOOD LIKE IT WAS STRUGGLING. COULDN'T ACCELERATE AND I HAD TO COAST TO THE RIGHT HAND SIDE OF THE ROAD. TURNED THE CAR OFF AND THEN BACK ON AND EVERYTHING WAS OKAY. THIS HAS HAPPENED 3 TIMES SINCE WITHIN A 8 MONTH TIME PERIOD DRIVING AT VARIOUS SPEEDS. EACH TIME I TURN THE CAR ON & OFF AGAIN AND IT SEEMS TO RESET. I'VE NOTICED MY CAR HASN'T BEEN GETTING THE SAME CITY MPG AS BEFORE. IVE ONLY HAD THIS CAR 2 YEARS, I'M THE SECOND OWNER AND THIS STARTED AT ROUGHLY 62,000 MILES.
NHTSA ODI #10811612
30,111 miles · Nov 13, 2015
Engine And Engine CoolingPower Train
MY CAR HAS APPROXIMATELY 31000 MILES ON IT. I"M THE SECOND OWNER OF THIS VEHICLE. 18 DAYS AGO ANTIFREEZE WAS ON MY GARAGE FLOOR. MY MECHANIC COME OVER AND EXPLAINED TO ME THAT MY WATER PUMP HAD GONE BAD. SO I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS STILL WAS UNDER POWER TRAIN WARRANTY. THEY DIAGNOSED MY CAR AN…
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MY CAR HAS APPROXIMATELY 31000 MILES ON IT. I"M THE SECOND OWNER OF THIS VEHICLE. 18 DAYS AGO ANTIFREEZE WAS ON MY GARAGE FLOOR. MY MECHANIC COME OVER AND EXPLAINED TO ME THAT MY WATER PUMP HAD GONE BAD. SO I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS STILL WAS UNDER POWER TRAIN WARRANTY. THEY DIAGNOSED MY CAR AND VERIFIED THAT IT WAS INDEED THE WATER PUMP AND THAT THERE WAS ANOTHER PERSON THAT WAS WAITING AHEAD OF ME FOR THE SAME THING 30 DAYS. I CALLED OTHER DEALERSHIPS AND THEY TOO WERE OUT OF WATER PUMPS. MY CONCERN IS THAT I WILL HAVE TO KEEP BUYING ANTI FREEZE EVERY OTHER DAY AND I CANNOT AFFORD THIS. THIS DEALER SHIP TOLD ME THAT THEY DID NOT HAVE A LOANER VEHICLE FOR ME. PLEASE HELP. THANK YOU. *TR
NHTSA ODI #10790271
50,000 miles · Nov 4, 2015
Power Train
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. IN ADDITION, THE GEAR SHIFTER WAS DIFFICULT TO SHIFT INTO VARIOUS POSITIONS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. IN ADDITION, THE GEAR SHIFTER WAS DIFFICULT TO SHIFT INTO VARIOUS POSITIONS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10788352
62,000 miles · Jul 27, 2015
Power Train
I TOOK MY 2012 FORD MUSTANG (62,000 MILES) TO A FORD DEALER TO HAVE THE OIL CHANGED. THEY TALKED ME INTO A TRANSMISSION FLUID CHANGE, BECAUSE IT WOULD "EXTEND THE LIFE OF MY VEHICLE". WHEN I PICKED IT UP, IT WAS NOT RUNNING RIGHT. THE WRENCH LIGHT CAME ON AND THE TRANSMISSION WAS MAKING A VERY LOUD NOISE. I HAD TO HAVE IT TOWED…
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I TOOK MY 2012 FORD MUSTANG (62,000 MILES) TO A FORD DEALER TO HAVE THE OIL CHANGED. THEY TALKED ME INTO A TRANSMISSION FLUID CHANGE, BECAUSE IT WOULD "EXTEND THE LIFE OF MY VEHICLE". WHEN I PICKED IT UP, IT WAS NOT RUNNING RIGHT. THE WRENCH LIGHT CAME ON AND THE TRANSMISSION WAS MAKING A VERY LOUD NOISE. I HAD TO HAVE IT TOWED BACK TO THE DEALER. THEY REPLACED SOME SENSORS AND SENT ME ON MY WAY. I MADE IT HOME BUT THE CAR WOULDN'T START THE NEXT MORNING. TO MAKE A LONG STORY SHORT, AFTER THEM ATTEMPTING TO FIX IT 3 TIMES AND IT STILL NOT BEING FIXED, THEY FINALLY REPLACED THE POWER TRAIN CONTROL MODULE. I PICKED UP THE CAR AND IT STILL MAKING A LOUD NOISE CHANGING FROM 1ST TO 2ND GEAR. I SEE THAT THERE HAS BEEN A RECALL ON SOME 2012 MUSTANGS FOR A POWER TRAIN CONTROL MODULE. I WAS NEVER NOTIFIED OF THIS RECALL.
NHTSA ODI #10744019
6,000 miles · May 12, 2015
Power Train
ON MULTIPLE OCCASIONS WHILE SHIFTING INTO A HIGHER GEAR AT 7000 - 7500 RPM THE CLUTCH PEDDLE DID NOT RETURN TO THE FULLY ENGAGED POSITION AND THE CLUTCH DID NOT FULLY ENGAGE. AFTER DRIVING 1 OR 2 MILES THE SITUATION CORRECTED ITSELF. MANUAL 6 SPEED MANUAL TRANSMISSION AND 5.0L V-8 ENGINE. BOSS 302 MODEL. SEVERAL PHONE CONTACTS …
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ON MULTIPLE OCCASIONS WHILE SHIFTING INTO A HIGHER GEAR AT 7000 - 7500 RPM THE CLUTCH PEDDLE DID NOT RETURN TO THE FULLY ENGAGED POSITION AND THE CLUTCH DID NOT FULLY ENGAGE. AFTER DRIVING 1 OR 2 MILES THE SITUATION CORRECTED ITSELF. MANUAL 6 SPEED MANUAL TRANSMISSION AND 5.0L V-8 ENGINE. BOSS 302 MODEL. SEVERAL PHONE CONTACTS WITH FORD AND FORD RACING RESULTED IN THEIR INDICATION OF NO KNOWLEDGE OF THE CLUTCH STICKING PROBLEM. 2 FORD DEALERS I SPOKE TO ALSO CLAIMED TO KNOW NOTHING ABOUT THIS SITUATION.
NHTSA ODI #10715997
77,000 miles · Mar 26, 2015
Power Train
OPEN LEAVING WORK FOR THE DAY MY SECOND GEAR SYNCO IN MY TRANSMISSION COMPLETELY FAILED LEAVING THE PARKING LOT. THEREFORE I NO LONGER HAD 2ND GEAR. SO I TOOK IT TO A FORD DEALER WHERE THEY WHERE TO FIX THE PROBLEM BUT IN TURNED FIX 2ND GEAR BUT MESSED UP MY REVERSE SYNCO GEAR NOW. THE CAR HAS BEEN IN THE SHOP FOR ALMOST 4 WEEKS…
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OPEN LEAVING WORK FOR THE DAY MY SECOND GEAR SYNCO IN MY TRANSMISSION COMPLETELY FAILED LEAVING THE PARKING LOT. THEREFORE I NO LONGER HAD 2ND GEAR. SO I TOOK IT TO A FORD DEALER WHERE THEY WHERE TO FIX THE PROBLEM BUT IN TURNED FIX 2ND GEAR BUT MESSED UP MY REVERSE SYNCO GEAR NOW. THE CAR HAS BEEN IN THE SHOP FOR ALMOST 4 WEEKS AND FORD WONT MAKE A SURPLUS OF PART FOR THIS TRANSMISSION THAT THE PARTS NEEDED ARE ON BACK ORDER UNTIL APRIL 20TH 2015. *TR
NHTSA ODI #10701980
15,900 miles · Feb 25, 2015
Power Train
AS I WAS TRYING TO PUT MY CAR INTO 3RD GEAR IT WOULDN'T GO INTO GEAR. SO I HAVE TO SLOW DOWN IN ORDER TO PUT IT IN 2ND GEAR. ANOTHER TIME I HAD TO GO INTO 4TH. THIS IS VERY CONCERNING TO ME. *JS
NHTSA ODI #10690632
60,300 miles · Dec 23, 2014
EngineFuel System, GasolinePower Train
DRIVING DOWN THE HIGHWAY FULL SPEED IN HEAVY TRAFFIC, AND ENGINE JUST SHUTS DOWN. WRENCH LIGHT AND CHECK ENGINE LIGHT COME ON. HAVE TO COAST THROUGH TRAFFIC TO PULL OFF TO THE SIDE OF THE ROAD AND STOP. RESTART THE CAR A COUPLE OF TIMES, AND THEN IT'S FINE. TOOK TO FORD DEALER, WHO SAID I HAD A BAD THROTTLE BODY. CHARGED OV…
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DRIVING DOWN THE HIGHWAY FULL SPEED IN HEAVY TRAFFIC, AND ENGINE JUST SHUTS DOWN. WRENCH LIGHT AND CHECK ENGINE LIGHT COME ON. HAVE TO COAST THROUGH TRAFFIC TO PULL OFF TO THE SIDE OF THE ROAD AND STOP. RESTART THE CAR A COUPLE OF TIMES, AND THEN IT'S FINE. TOOK TO FORD DEALER, WHO SAID I HAD A BAD THROTTLE BODY. CHARGED OVER $800 TO REPAIR. COMPLETELY LOSING POWER WHILE DRIVING DOWN THE HIGHWAY IS DEFINITELY A SAFETY ISSUE! FORD HAS AGREED TO FIX DEFECTIVE THROTTLE BODIES ON OTHER MODELS, BUT NOT THE MUSTANG. THIS REALLY LOOKS LIKE THE SAME PROBLEM, AND SHOULD BE ADDRESSED BY FORD. *TR
NHTSA ODI #10668045
42,750 miles · Nov 5, 2014
Power Train
ON OCT 30, 2014 I WAS SHIFTING TO 2ND GEAR AND THE ENGINE BUCKED, LOST SPEED, THEN THE "WRENCH" SYMBOL ILLUMINATED, INDICATING THE LIMP HOME MODE ACTIVATED. I PULLED INTO A PARKING LOT, SHUT OFF THE ENGINE AND RESTARTED IT AND THE LIGHT WENT OUT. I DROVE IT TO AN AUTO SHOP AND THEY COULD NOT DETECT A MALFUNCTION CODE. TODAY, NOV…
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ON OCT 30, 2014 I WAS SHIFTING TO 2ND GEAR AND THE ENGINE BUCKED, LOST SPEED, THEN THE "WRENCH" SYMBOL ILLUMINATED, INDICATING THE LIMP HOME MODE ACTIVATED. I PULLED INTO A PARKING LOT, SHUT OFF THE ENGINE AND RESTARTED IT AND THE LIGHT WENT OUT. I DROVE IT TO AN AUTO SHOP AND THEY COULD NOT DETECT A MALFUNCTION CODE. TODAY, NOV 5, 2014 WHEN LEAVING MY NEIGHBORHOOD, THE SAME LOSS OF SPEED OCCURRED IN 2ND GEAR AND THE WRENCH AND CHECK ENGINE LIGHT CAME ON. I DROVE BACK TO THE LOCAL AUTO SHOP AND THEY DETERMINED THE THROTTLE BODY WAS DEFECTIVE. THE SOLENOID WAS BAD. FORTUNATELY, MY INCIDENTS HAPPENED AT A LOW SPEED. THIS COULD BE CATASTROPHIC AT HIGH SPEED, RUNNING THE RISK OF A HIGH-SPEED, REAR-END COLLISION. *TR
NHTSA ODI #10652914
21,900 miles · Sep 29, 2014
Power Train
TODAY WHILE TRYING TO ACCELERATE AT A INTERSECTION AND SHIFT FROM 1ST TO 2ND GEAR THE TRANSMISSION WOULDN'T LET ME INTO 2ND. NOW IF THIS JUST HAPPENED ONCE I WOULD LET IT GO BUT THIS HAS HAPPENED SEVERAL TIMES. THIS IS A BIG SAFETY ISSUE CONSIDERING IT CAUSES MY CAR TO SLOW WHILE I'M TRYING TO GET INTO GEAR WITH TRAFFIC COMING A…
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TODAY WHILE TRYING TO ACCELERATE AT A INTERSECTION AND SHIFT FROM 1ST TO 2ND GEAR THE TRANSMISSION WOULDN'T LET ME INTO 2ND. NOW IF THIS JUST HAPPENED ONCE I WOULD LET IT GO BUT THIS HAS HAPPENED SEVERAL TIMES. THIS IS A BIG SAFETY ISSUE CONSIDERING IT CAUSES MY CAR TO SLOW WHILE I'M TRYING TO GET INTO GEAR WITH TRAFFIC COMING AT ME. THIS NEEDS TO BE RESOLVED BEFORE SOMEONE DIES. I'M NOT THE ONLY PERSON WHO HAS COMPLAINED ABOUT THIS ISSUE. *TR
NHTSA ODI #10640020
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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