2023 Ford Maverick Hybrid

Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.

The contact owns a 2023 Ford Maverick. The contact stated that on some occasions when the vehicle was started, there was an abnormal odor of overcharged battery in the cabin of the vehicle. The contact also stated on several occasions, the odor made his eyes swell with tears, especially in the hotter months of the year. The vehicle was taken to a dealer however, the failure could not be replicated; however, the mechanic observed the same odor of the overcharged battery. The dealer contacted the manufacturer and was advised that the odor was normal. The contact stated that manufacturer had stated that only two instances were reported and there would be no assistance. The failure mileage was approximately 24,500.

On 1028/24, driving at approximately 55 mph in the right lane of a local highway, the front collision braking system engaged almost totally stopping my vehicle. There were no vehicles, animals, nor pedestrians in front of my vehicle. I was able to pull to the shoulder. The collection detection icon appeared on the screen, as well as the check engine light, and the wrench. Then a message saying collision warning system unavailable, then service vehicle immediately. The drive gear dial remained in drive (D) position and was flashing. From there, with my warning light activated, I was able to get the vehicle to go up to 25 mph in order to drive to the Ford dealership nearby. I was told by the service department that they operate on appointments only, I would "try to look at it soon." The Ford Pass App states a powertrain malfunction, pre-collision assist not available, and service engine soon warning. Even if the system resets itself when vehicle turned back on, it is totally unsafe to drive in traffic not knowing if these systems will unexpected fail again, causing an accident and injury. I understand that this problem has occurred with other drivers on this model in the recent past.

Vehicle was travelling on freeway at freeway speeds suddenly without notable cause the vehicle electrical stopped, giving multiple warning in succession, cutting speed rapidly to 35 mph, with no acceleration pedal response and an automatic speed of 35 on battery power with the ability to break, but with no control of speed and only regulated by break pedal. Pulled vehicle to side of road and put in park, parking break automatically engaged. Vehicle had alarms on all automatic systems being off. Turning vehicle on and off did not effect response. After checking engine visually, was able to turn vehicle on with no alarms or issues. This has happened in both my Mavericks and almost led to a fatal collision in the 2022 Maverick.

The vehicle shakes during acceleration, specifically in the 40mph-65mph range. The shaking is worst around 55-60mph, especially—but not exclusively—when accelerating from a stop. The shaking does not occur at these speeds while coasting; acceleration prompts the issue. This is a known problem among 2022 Maverick owners, according to online forums including Maverick Truck Club, Reddit, and influencers on YouTube. Drivers widely report that the CV Axle is the culprit here, and report that replacing the CV Axle alleviates the shaking.

pre collision assist stops working or false alert when driving around 25-35 miles i had the truck for about 15 months and had many issues with the pre - collision sensor / camera. i took the truck to the dealer and could not duplicate the issue or fix it the sensor show and sound the alarm about crash and no car close in the front of the truck. some times the alert sound when a car is parked on the side and i am driving in a small street i have the alert recorded in the ford mobile App also rear brake locks without pressing the pedal on highway driving

The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the transmission inadvertently shifted into neutral(N). There was no warning light illuminated. The failure recurred the next day while driving 70-75 MPH, and the vehicle lost motive power. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 12,000.

Note: Nobody was hurt, I am pre-emptively reporting this as I see it as a potentially dangerous issue. Transmission can jump/nudge the car a bit, especially in cold starts and if the engine is under load (e.g. AC or Heat). I've seen it online in Reddit reported, but mine seems to be a fairly strong version of it. It occurs pretty much every time the engine is cold. As I learned in a trip, if you don't press the brake hard enough, it can move. We did a road trip. I was stopped at a light (fully stopped). Brakes were pressed hard enough to not move, but not 'to the floor'. The vehicle jumped and moved about a foot into the crosswalk when I was stopped properly before then. Freaked me out. Nobody was in the crosswalk, so thankfully nobody was hurt. But this could be very dangerous behavior in a city where there are a lot a people. A surprising lurch when you think it's stopped isn't safe, and is going to create a liability for me. Me living near a big city, it's a worry. I've already brought it to a dealer about this, they said 'it's normal for mavericks' after investigating it for 25 days. I will re-raise this with them, but am not expecting much. I ran the truck with a diagnostic tool I own, no codes thrown through the bus, no warning lights during the event either. Examples: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)