Air Bags. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 150 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

38 crash reports4 fire reports23 injury reports

Structure complaints

74 reports

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Mileage unknown · May 23, 2019

Air BagsStructureCrash

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I HAVE ALREADY CONTACTED NHTSA, REFERENCE # 11119887, I EXPLAINED THAT THE VEHICLE WAS SOLD TO ME ON JANUARY 21, 2017 BY AL PIEMONTE FORD DEALERSHIP IN ILLINOIS. I HAD NO KNOWLEDGE THAT THE VEHICLE ALREADY HAD AN AIRBAG RECALL ON IT AND THEY SOLD IT TO ME WITHOUT DISCLOSING THIS INFORMATION. THEY LATER SENT ME MY FIRST RECALL NOTICE IN THE MAIL 16S26 / NHTSA RECALL 16V-384 WE WERE INVOLVED IN A CAR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. WHEN I WENT TO MY LOCAL FORD DEALER, WHERE I WAS TOLD TO GO, THE FORD DEALERSHIP INFORMED US THAT THE RECALL WAS ONLY FOR THE PASSENGER SIDE NOT FOR THE DRIVER SIDE AIRBAG. I SHOWED THEM PROOF OF OUR ACCIDENT INCLUDING PICTURES FROM THE INSURANCE SHOWING THE FORD DEALER THAT NEITHER OF THE AIRBAGS DEPLOYED DURING THE ACCIDENT. WE PROVIDED PROOF AND PAPERWORK TO THE FORD DEALER. THEY ONLY REPLACED ONE AIRBAG FOR FREE AND FORCED US TO PAY $536.41 OUT OF POCKET. THIS IS OUR ONLY VEHICLE AND WE HAVE A SMALL CHILD. THEY TOLD US THE FACT THAT THE DRIVER SIDE DID NOT DEPLOY DURING THE CAR ACCIDENT IS NOT THERE PROBLEM AND THERE IS NOTHING THAT THEY COULD DO; SO WE HAD NO OTHER CHOICE, WE WE'RE FORCED TO HAVE BOTH AIRBAGS REPLACED. I HAVE AN OFFICIAL COMPLAINT PUT IN WITH FORD COMPANY, COMPLAINT # [XXX] I SENT THIS COMPLAINT TO THEIR CUSTOMER RELATIONSHIP CENTER IN MICHIGAN. I ALSO SENT THIS COMPLAINT TO THE AL PIEMONTE FORD IN MELROSE PARK, IL WHERE THE VEHICLE WAS ORIGINALLY PURCHASED. I ALSO PUT IN A COMPLAINT WITH THE FEDERAL TRADE COMMISSION, OFFICE OF DEFECT INVESTIGATION COMPLAINT #100426513 I HAVE NOT HEARD BACK FROM ANYONE! NO RESPONSE BACK FROM FORD, NO RESPONSE BACK FROM THE FEDERAL TRADE COMMISSION AND NO RESPONSE BACK FROM NHTSA. DO YOU HAVE AN UPDATE OR ANY STATUS ON MY COMPLAINT? PLEASE ADVISE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ODI #11209510

187,000 miles · Jul 24, 2018

Exterior LightingStructure

PASSENGER FRONT DOOR WILL NOT OPEN FROM THE INSIDE, BUT CAN OPEN FROM OUTSIDE DRIVERS SIDE FRONT TURN SIGNAL DOES NOT FLASH, STAYS SOLID. REPLACED BULB BUT DOES SAME THING.

NHTSA ODI #11113470

100,000 miles · Oct 30, 2017

Air BagsEngineStructureCrashInjury

TAKATA RECALL, BODY PAINT HORRIBLE, RUSTED EARLY, TRANSMISSION WENT WENT, ELECTRICAL SYSTEM HORRIBLE, TURNS LIKE A TRUCK

NHTSA ODI #11041459

233,000 miles · Apr 17, 2017

Structure

TL* THE CONTACT OWNS A 2006 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR HANDLE FAILED TO OPERATE. AS A RESULT, THE CONTACT HAD TO ROLL THE WINDOW DOWN TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR HANDLE NEEDED TO BE REPLACED. T…

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NHTSA ODI #10978893

144,000 miles · Dec 16, 2016

StructureUnknown Or Other

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[XXX] : THE INSIDE DOOR HANDLE BROKE ON FRONT PASSENGER SIDE AND DRIVER SIDE. THEY HAVE BEEN BREAKING FOR OVER TWO YEARS NOW. THE PRICE TO FIX THIS IS GOING TO BE 243.50 AND THE FORD MOTOR COMPANY WILL NOT FIX IT AND WILL NOT GIVE A PERCENTAGE OFF. I AM NOT THE ONLY ONE WHO IS HAVING THIS PROBLEM. IT IS ALL OVER THE INTERNET WAYS TO FIX THIS PROBLEM BECAUSE FORD WILL NOT FIX. OR DO ANYTHING. THIS IS A SAFETY HAZARD IF YOU HAVE A WRECK OR EMERGE IN WATER YOU WOULD NOT BE ABLE TO GET OUT. I THINK YOUR DEPARTMENT NEEDS TO GET INVOLVED....THEY RECALL THE FORD F150 FOR THE SAME THING, I AM 68 YEARS OLD AND IF I GET INTO A WRECK THEY WILL BE NO WAY FOR ME TO GET OUT OF MY CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10935621

48,000 miles · Nov 16, 2016

Air BagsStructure

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TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10926345

143,000 miles · Jun 16, 2016

EngineStructureWheelsCrash

I WAS PARKING IN A BETTENDORT, IOWA RESTAURANT PARKING LOT WHEN MY CAR SURGED FORWARD. I APPLIED THE BRAKES, BUT CAR WOULD NOT STOP. IT LEFT THE PARKING LOT, CROSSED A SIDEWALK AND WENT ONTO A STREET NEAR AN INTERSECTION. I KEPT APPLYING THE BRAKES, BUT CAR STILL WOULDN'T STOP. IT COLLIDED WITH AN ONCOMING CAR, CROSSED OVER …

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NHTSA ODI #10874616

80,000 miles · May 31, 2016

EngineStructure

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INTERIOR FRONT DOOR LATCHES BROKE AROUND THE 100,000 MILEAGE. ALL FOUR ELECTRIC WINDOW REGULATORS/MOTOR HAVE FAILED FROM THE 80,000-110,000 MILEAGE PERIOD. EACH OF THE REGULATORS PLASTIC ROLLERS WHERE THE CABLE GOES AROUND WERE BROKEN. TWO OF THE AUTOMATIC DOOR LOCKS QUIT WORKING AS WELL. ALL MOTOR MOUNTS HAVE BEEN REPLACED AT LEAST ONCE AND 2 HAVE BEEN REPLACED TWICE EACH. 4-CYLINDER. I HAVE SEEN 100'S OF COMPLAINTS ONLINE ABOUT THE MOTOR MOUNTS AND MANY FOR THE INTERIOR LATCHES AND WINDOW REGULATORS. I HAVE SPENT OVER A THOUSAND DOLLARS ON THE MOTOR MOUNT ISSUES.

NHTSA ODI #10871642

127,000 miles · Dec 22, 2015

Air BagsStructure

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER'S DOOR OPENED WHILE DRIVING. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 127,…

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NHTSA ODI #10811733

200,000 miles · Aug 17, 2015

Structure

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FRACTURED ON THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE DOOR HANDLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FA…

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NHTSA ODI #10749107

Official recalls

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

19V904000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 18, 2019

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence & remedy

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

17V024000 · Air Bags:frontal:passenger Side:inflator Module

Jan 10, 2017

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

Vehicle Speed Control