The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasona…
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The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11425005
Mileage unknown · May 20, 2021
Suspension
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 20V072000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceede…
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The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 20V072000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts Distribution Disconnect.
NHTSA ODI #11417870
Mileage unknown · May 5, 2021
Suspension
TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORD OF OCALA, INC. (2816 NW PINE AVE, OCALA, FL 34475) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONT…
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TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORD OF OCALA, INC. (2816 NW PINE AVE, OCALA, FL 34475) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11415272
Mileage unknown · Apr 20, 2021
Suspension
TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BANNER FORD (943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471; (985) 234-5678) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE.…
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TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BANNER FORD (943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471; (985) 234-5678) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11413089
88,000 miles · Sep 29, 2020
Suspension
TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; 1-844-362-2226) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONT…
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TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; 1-844-362-2226) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE FRONT AND REAR OF THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE DRIVING 55 MPH OR ABOVE, THERE WAS LITTLE TO NO STABILITY IN THE VEHICLE'S PERFORMANCE. THE CONTACT STATED THAT STEERING THE VEHICLE WAS DIFFICULT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11361752
Mileage unknown · Sep 23, 2020
Suspension
TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804; (419) 223-3673) WHERE IT WAS CONFIRMED THAT THE PART WAS …
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TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804; (419) 223-3673) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11360614
69,200 miles · Dec 10, 2019
Suspension
I WAS DRIVING MY 2015 FORD FLEX AND I MADE A RIGHT TURN GOING LESS THAN 5MPH. ONCE I STRAIGHTENED OUT MY STEERING WHEEL, ALL WITHIN 2 SECONDS, I SUDDENLY HEARD A GRINDING NOISE THEN MY REAR TIRE BENT OUTWARD AT AN ANGLE. I WAS TOLD BY THE REPAIR SHOP THAT IF I WAS GOING AT LEAST 25MPH, THE WHOLE TIRE WOULD OF FLOWN OUT AND CAUSE…
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I WAS DRIVING MY 2015 FORD FLEX AND I MADE A RIGHT TURN GOING LESS THAN 5MPH. ONCE I STRAIGHTENED OUT MY STEERING WHEEL, ALL WITHIN 2 SECONDS, I SUDDENLY HEARD A GRINDING NOISE THEN MY REAR TIRE BENT OUTWARD AT AN ANGLE. I WAS TOLD BY THE REPAIR SHOP THAT IF I WAS GOING AT LEAST 25MPH, THE WHOLE TIRE WOULD OF FLOWN OUT AND CAUSED WORSE INJURY. THE REPAIR SHOP INFORMED ME THAT THE REAR LEFT TOE LINK IS GOING BAD AS WELL AND IT LOOKS LIKE THIS IS POSSIBLY BE A DEFECTED PART FORD IS USING. FORD IS REFUSING TO HELP OR CARE ABOUT THIS PROBLEM. THERE WAS NO WARNING THAT THE PART WAS BAD AND THE CAR NEVER DROVE BAD. THIS ALL HAPPENED OUT OF NO WHERE. THIS IS VERY UNSAFE AND NEEDS TO BE INVESTIGATED. THIS PART WAS RECALLED IN CANADA IN JUNE 2019. IT NEEDS TO BE RECALLED IN USA AS WELL.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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