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2009 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Ford Flex do not stand out strongly from the model-year median of 139.

About this comparison →

When problems were reported

Mileage at the reported incident

150 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports5 injury reports

What owners actually said

181 reports
81,000 miles · May 13, 2014
Electrical SystemEngine

VEHICLE HAS HAD RADIATOR COOLING FAN(S) FAILURE(S) RESULTING IN LOSS OF POWER AND OVERHEATING. *TR

NHTSA ODI #10588180

77,000 miles · May 13, 2014
Tires

TL* THE CONTACT OWNS A 2009 FORD FLEX EQUIPPED WITH MICHELIN MXV4 TIRES, SIZE: 235/60R18. THE CONTACT WAS DRIVING 50 MPH AND HEARD AN ABNORMAL POPPING SOUND FOLLOWED BY THE TIRE PRESSURE WARNING LIGHT ILLUMINATING. THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY. THE CONTACT WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD WHERE IT W…

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TL* THE CONTACT OWNS A 2009 FORD FLEX EQUIPPED WITH MICHELIN MXV4 TIRES, SIZE: 235/60R18. THE CONTACT WAS DRIVING 50 MPH AND HEARD AN ABNORMAL POPPING SOUND FOLLOWED BY THE TIRE PRESSURE WARNING LIGHT ILLUMINATING. THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY. THE CONTACT WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD WHERE IT WAS DISCOVERED THAT THE TREAD ON THE REAR PASSENGER'S SIDE TIRE WAS SEPARATED. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 77,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #10588119

65,000 miles · May 8, 2014
Fuel/propulsion System

OUR 2009 FORD FLEX HAS SHUT OFF ON 4 OCCASIONS WHILE WE WERE DRIVING SINCE NOV. 2013 (11/29/2013, 12/18/2013, 12/28/2013, 4/15/2014). ON 3 OF THE 4 OCCASIONS WE WERE ON INTERSTATE HIGHWAYS (495 IN MA, 95 IN CT, 81 IN PA) WHICH WAS SCARY AND COULD HAVE BEEN DEADLY. ON 2 OF THE 4 SHUT DOWNS THE CAR WOULD NOT RESTART SO WE HAD TO B…

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OUR 2009 FORD FLEX HAS SHUT OFF ON 4 OCCASIONS WHILE WE WERE DRIVING SINCE NOV. 2013 (11/29/2013, 12/18/2013, 12/28/2013, 4/15/2014). ON 3 OF THE 4 OCCASIONS WE WERE ON INTERSTATE HIGHWAYS (495 IN MA, 95 IN CT, 81 IN PA) WHICH WAS SCARY AND COULD HAVE BEEN DEADLY. ON 2 OF THE 4 SHUT DOWNS THE CAR WOULD NOT RESTART SO WE HAD TO BE TOWED. WE NOTICED THAT ONCE THE CAR WAS TAKEN OFF THE FLATBED, IT STARTED RIGHT UP. THAT TELLS ME THAT THE GAS MUST HAVE MOVED TO WHERE IT WAS NEEDED. ON EACH OCCURRENCE THE GAS GAUGE READ HALF A TANK OR JUST SLIGHTLY BELOW. THE CAR JUST SHUT OFF WHICH MADE IT DIFFICULT TO STEER. LUCKILY WE WERE ABLE TO COAST TO THE BREAKDOWN LANE AND WEREN'T IN SPEEDING, HEAVY TRAFFIC. ON 12/21/13 THE DEALERSHIP REPLACED THE THROTTLE BODY. ON 12/28/13 THE CAR SHUT DOWN AGAIN AND WAS TOWED TO THE DEALERSHIP. THE FUEL SENDER CONCERN WAS VERIFIED, FUEL LEVEL WAS INACCURATE, THE LEFT HAND FUEL SENDER WAS ERRATIC. THEY REMOVED THE FUEL TANK, REPLACED THE LEFT FUEL SENDER. ON 4/15/14 THE CAR SHUT DOWN AGAIN. THE DEALERSHIP FOUND THAT THE RIGHT SIDE OF THE GAS TANK WAS EMPTY WHILE THE LEFT SIDE WAS FULL. THE FUEL SENDER ASSEMBLIES WERE REMOVED AND THE RIGHT ONE WAS NOT READING PROPERLY. THE FUEL PUMP MODULE WAS ALSO REPLACED. WE DO NOT TRUST THIS CAR AND ARE AFRAID FOR THE NEXT OWNER WHEN WE TRADE IT IN OR SELL IT. IS THIS A DESIGN FLAW? *TR

NHTSA ODI #10587299

78,496 miles · May 7, 2014
Electrical System

VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS SAME PROBLEM OCCURRED AT 67540 MILES. THE RELAY WAS REPLACED WITH A GENUINE FORD RE…

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VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS SAME PROBLEM OCCURRED AT 67540 MILES. THE RELAY WAS REPLACED WITH A GENUINE FORD REPLACEMENT PART AND HAS FAILED AGAIN AFTER ONLY 8000 MILES. AFTER LOOKING ON THE INTERNET IT IS OBVIOUS THIS IS NOT AN ISOLATED PROBLEM. A RECALL HAS BEEN ISSUED FOR 2011 AND 2012 MODELS BUT NOT THE 09. THIS IS A SERIOUS PROBLEM THAT COULD DESTROY THE VEHICLES ENGINE OR WORSE GET SOME ONE KILLED IF IT STALLS WHILE CROSSING TRAFFIC. *TR

NHTSA ODI #10587021

67,540 miles · May 7, 2014
Electrical SystemEngine

VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS EXACT SAME PROBLEM HAS NOW DEVELOPED AFTER 8000 MILES. AFTER LOOKING ON THE INTERNE…

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VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS EXACT SAME PROBLEM HAS NOW DEVELOPED AFTER 8000 MILES. AFTER LOOKING ON THE INTERNET IT IS OBVIOUS THIS IS NOT AN ISOLATED PROBLEM. A RECALL HAS BEEN ISSUED FOR 2011 AND 2012 MODELS BUT NOT THE 09. THIS IS A SERIOUS PROBLEM THAT COULD DESTROY THE VEHICLES ENGINE OR WORSE GET SOME ONE KILLED IF IT STALLS WHILE CROSSING TRAFFIC. *TR

NHTSA ODI #10587016

25,000 miles · Mar 31, 2014
Electrical SystemEngine And Engine Cooling

THIS IS THE THIRD TIME THE COOLING FAN SYSTEM BROKE IN 3 YEARS SINCE I HAVE MY FORD FLEX 2009 MODEL. O BOUGHT THE CAR IN DEALER IN JANUARY 2011. FEW MONTHS AFTER THE COOLING SYSTEM BROKE. THEN A YEAR LATER IT BROKE AGAIN AND RIGHT NOW IS BROKEN FOR THE THIRD TIME. I ALWAYS CHANGE FOR ORIGINAL PARTS BUT I WANT TO KNOW THE ROO…

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THIS IS THE THIRD TIME THE COOLING FAN SYSTEM BROKE IN 3 YEARS SINCE I HAVE MY FORD FLEX 2009 MODEL. O BOUGHT THE CAR IN DEALER IN JANUARY 2011. FEW MONTHS AFTER THE COOLING SYSTEM BROKE. THEN A YEAR LATER IT BROKE AGAIN AND RIGHT NOW IS BROKEN FOR THE THIRD TIME. I ALWAYS CHANGE FOR ORIGINAL PARTS BUT I WANT TO KNOW THE ROOT CAUSE OF THIS AND TO SEE IF FORD IS GOING TO MAKE A RECALL. *TR

NHTSA ODI #10575936

30,000 miles · Mar 28, 2014
Steering

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS INTERMITTENTLY AND INDEPENDENTLY SEIZED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL REPEATEDLY TO UNLOCK THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRE…

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TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS INTERMITTENTLY AND INDEPENDENTLY SEIZED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL REPEATEDLY TO UNLOCK THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI #10575358

100,200 miles · Mar 25, 2014
Electrical SystemEnginePower Train

DRIVING STOPPED AT A STOP SIGN NOTICED THE WRENCH LIGHT ON (HAPPENS OFTEN WHILE THIS HAPPENS WILL NOT ACCELERATE LIKE NORMAL UNTIL IT HITS 2-3RD GEAR). I PRESS THE GAS TO ACCELERATE AFTER MAKING THE TURN I HAD TO MAKE ANOTHER TURN ABOUT 1/4 MILE UP THE STREET. I RELEASED THE GAS TO MAKE THE TURN BUT MY CAR KEPT ACCELERATING IT W…

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DRIVING STOPPED AT A STOP SIGN NOTICED THE WRENCH LIGHT ON (HAPPENS OFTEN WHILE THIS HAPPENS WILL NOT ACCELERATE LIKE NORMAL UNTIL IT HITS 2-3RD GEAR). I PRESS THE GAS TO ACCELERATE AFTER MAKING THE TURN I HAD TO MAKE ANOTHER TURN ABOUT 1/4 MILE UP THE STREET. I RELEASED THE GAS TO MAKE THE TURN BUT MY CAR KEPT ACCELERATING IT WAS NOT GOING VERY FAST BUT THE ENGINE WAS ACCELERATING PUSHING THE RPMS UP TO 6000. MY FOOT WAS NOT ON THE GAS AND NOTHING WAS PRESSING THE GAS NO FLOOR MAT OR ITEMS IN THE WAY OF THE PEDALS. I PRESSED ON THE BREAK (WITH THE ENGINE STILL ACCELERATING) PUT THE CAR INTO NEUTRAL AND PULLED OVER. TURNED THE ENGINE OFF AND RESTARTED THE CAR. THE CAR RAN FINE AFTER RESTARTED IT. NO CHECK ENGINE LIGHT WAS ON AT ANY POINT JUST THE WRENCH LIGHT. THE LIGHT DID GO OFF AFTER I RESTARTED THE CAR. I DROVE IT ABOUT ANOTHER 40 MILES SINCE THIS HAS HAPPENED AND HAS NOT RECURRED SINCE. I DID HAVE THE CAR TAKEN IN TO CHECK THE CODES AT ABOUT 90K MILES (WITHOUT THE WRENCH LIGHT BECAUSE IT GOES OFF AS SOON AS YOU RESTART THE CAR) NOTHING CAME UP FOR CODES. *TR

NHTSA ODI #10574690

95,000 miles · Mar 11, 2014
Tires

I PURCHASED FOUR TIRES APPROXIMATELY FOUR MONTHS AGO. IN THE LAST WEEK, THREE OF THOSE TIRES DEVELOPED BULGES IN THEM, WHICH COULD'VE RESULTED IN A BLOWOUT. I WAS CONCERNED FOR MY FAMILY AND MY SAFETY BECAUSE I DRIVE THE HIGHWAY FREQUENTLY, TRANSPORTING MY CHILDREN TO AND FROM SCHOOL. I IMMEDIATELY WENT TO THE SHOP WHERE I PURCH…

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I PURCHASED FOUR TIRES APPROXIMATELY FOUR MONTHS AGO. IN THE LAST WEEK, THREE OF THOSE TIRES DEVELOPED BULGES IN THEM, WHICH COULD'VE RESULTED IN A BLOWOUT. I WAS CONCERNED FOR MY FAMILY AND MY SAFETY BECAUSE I DRIVE THE HIGHWAY FREQUENTLY, TRANSPORTING MY CHILDREN TO AND FROM SCHOOL. I IMMEDIATELY WENT TO THE SHOP WHERE I PURCHASED THE TIRES. TIRE ONE WAS REPLACED WITH A ROAD HAZARD WARRANTY. I DID NOT PAY FOR THE COST OF ANOTHER TIRE. JUST YESTERDAY, TWO MORE TIRES WERE REPLACED FOR THE SAME ISSUE, A BULGE. THE SHOP MANAGER TOLD ME IT WAS DUE TO ROAD CONDITIONS SUCH AS POTHOLES AND THERE WAS NOTHING I COULD DO ABOUT IT AND IT WOULD CONTINUE TO HAPPEN AS LONG AS THE ROADS ARE BAD. LATER THAT SAME EVENING, MY LOW TIRE PRESSURE LIGHT CAME ON AND BY THE NEXT MORNING, ON THE WAY TO DROPPING MY HUSBAND OFF TO WORK, HE NOTICED THE TIRE JUST REPLACED THE DAY BEFORE WAS FLAT. WHEN I CONTACTED THE TIRE MANUFACTURER, TOYO TIRES, THEY SAID THE SAME THING THE TIRE SHOP SAID, INDICATING THAT IT WAS DUE TO ROAD CONDITIONS. BASICALLY, THAT IS JUST THE WAY IT IS WITH THAT TYPE OF VEHICLE/TIRE DESIGN. I THINK SOME INVESTIGATION SHOULD BE DONE WITH THE TIRES, AS THIS DOES NOT SOUND NORMAL. THIS IS THE FIRST TIME I HAVE EVER HAD TIRE ISSUES AND I DRIVE IN TREACHEROUS CLIMATES ALL THE TIME. *TR

NHTSA ODI #10568539

23,000 miles · Feb 26, 2014
Service BrakesStructureSuspensionCrashInjury

I PURCHASED A 2009 FORD FLEX FROM MIKE DORIAN FORD THAT HAD 14000 MILES ON IT. TWO DAYS AFTER PURCHASE I TOOK IT TO A DEALER FOR A BAD GRINDING SOUND IN THE BRAKES. THEY PERFORMED A TSB ON THE FRONT BRAKES. I TOOK IT BACK SEVERAL MORE TIMES FOR BRAKING ISSUES. THEN THE CAR CAME TO A GRINDING STOP IN TRAFFIC SEVERAL TIME AND I AL…

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I PURCHASED A 2009 FORD FLEX FROM MIKE DORIAN FORD THAT HAD 14000 MILES ON IT. TWO DAYS AFTER PURCHASE I TOOK IT TO A DEALER FOR A BAD GRINDING SOUND IN THE BRAKES. THEY PERFORMED A TSB ON THE FRONT BRAKES. I TOOK IT BACK SEVERAL MORE TIMES FOR BRAKING ISSUES. THEN THE CAR CAME TO A GRINDING STOP IN TRAFFIC SEVERAL TIME AND I ALMOST GOT HIT. I TOOK IT TO 2 DIFFERENT DEALERS COMPLAINING ABOUT THE VIOLENT SHAKING AND THE INABILITY FOR IT TO GO WHEN I GAVE IT GAS. FINALLY AFTER THIS HAPPENED SEVERAL TIME I WAS HIT AS THE TRANSMISSION BROUGHT THE CAR TO A HALT. I SUFFERED INJURIES AND THE CAR HAD $15000 WORTH OF DAMAGES. THE PERSON WHO HIT ME SUED MY INSURANCE COMPANY. THE DEALERSHIP HAD MY CAR FOR FOUR MONTHS AND NEVER LOOKED AT THE BACK BRAKES OR TRANSMISSION. I TOOK IT BACK 6 TIMES FOR A LEAKING TRANSMISSION AND SEVERAL OTHER ISSUES THAT WERE NOT FIXED. THIS VEHICLE CONTINUES TO COME TO A STOP AFTER TRYING TO GO FROM A DEAD STOP. I ALMOST GOT HIT BY A SEMI TRUCK. MY WIFE WILL NOT RIDE IN THE CAR BECAUSE SHE FEELS WE WILL DIE IN THIS CAR. FORD HAS DONE NOTHING ABOUT THIS PROBLEM. I TALKED TO A FORD MECHANIC WHO TOLD ME IT WAS A TRANSMISSION PROBLEM YET FORD HAS NEVER EVEN LOOKED AT THE TRANSMISSION. I FEEL I AM GOING TO BE KILLED IN THIS CAR. AFTER $15000 OF DAMAGES I HAVE LOST ALL VALUE TO THE VEHICLE AND MY INSURANCE HAS BEEN RAISED. I LATER FOUND OUT THERE IS A TSB FOR THE TRANSMISSION YET FORD HAS NEVER EVEN LOOKED AT IT. *TR

NHTSA ODI #10566112

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.