2018 Ford Fiesta

12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!

The contact’s grandmother owns a 2018 Ford Fiesta. The contact stated that while driving up a hill, the vehicle started sputtering, vibrating, and jerking. The sputtering was severe, causing the front driver's side seat belt to be activated. The vehicle was immediately driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Now” message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.

Fan stopped working out of no where causing car to over heat happened multiple times even after being replaced. Airbag lights say airbag on passenger side is off even when someone is in the seat this happens alot. Back driver side turn signal will not work and everything has been changed and looked at by several mechanics. When driving it sometimes does not want to shift wants to just stay at one rpm and jerk

The contact owns a 2018 Ford Fiesta. The contact stated that while shifting gears after refueling the vehicle, the vehicle hesitated before returning to normal operation. The contact stated that the accelerator pedal sometimes had to be depressed multiple times before the vehicle accelerated properly. The vehicle also displayed several electrical shortages. The vehicle was taken to the dealer and diagnosed with a defective canister purge valve. The canister purge valve was replaced and several unknown repairs were performed; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.

The contact owns a 2018 Ford Fiesta. The contact stated that while driving approximately 5 MPH, the vehicle suddenly stalled. The engine failure message was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.

The component that failed was the clutch pedal assembly. The part is currently still installed in the vehicle. The clutch pedal randomly will stay full depressed, and requires manually reaching and grabbing the pedal to pull it out. The operator being distracted because they cant get the car into the correct gear and have to pull off the road to reset/pull the clutch pedal back into position. The component has not be inspected. There were no warning signs or symptoms before the failure happened.