NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
43 reports106,000 miles · Mar 20, 2015
Engine And Engine CoolingPower TrainService Brakes
THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE…
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THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR
NHTSA ODI #10700628
500 miles · Jan 19, 2015
Engine
SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PR…
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SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PROBLEMS. *TR
NHTSA ODI #10676436
15,000 miles · Sep 4, 2014
SteeringSuspension
2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO …
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2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, AND NOTHING WAS DONE, EXCEPT ROTATING THE TIRES AND CHECKING THE AIR PRESSURE. IN FEBRUARY 2014, THE DEALER REPLACED THE STEERING DAMPER. THE PROBLEM WENT AWAY FOR ABOUT FIVE MONTHS. THE DEALER INFORMED THE CONSUMER, THE VEHICLE NEEDS NEW TIE RODS, FRONT DRIVE LINK, A FRONT TRACK BAR AND AN ALIGNMENT. *JB
NHTSA ODI #10629783
47,000 miles · Aug 22, 2014
Tires
TL* THE CONTACT OWNS A 2011 FORD F-350 EQUIPPED WITH MICHELIN M+S ALL SEASON TIRES, SIZE LT 275/65 R20, DOT B70T003X2211. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE FRONT PASSENGER SIDE TIRE HAD MALFUNCTIONED. WHILE CHANGING THE TIRE THE CONTACT DISCOVERED THAT THE INSIDE SEC…
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TL* THE CONTACT OWNS A 2011 FORD F-350 EQUIPPED WITH MICHELIN M+S ALL SEASON TIRES, SIZE LT 275/65 R20, DOT B70T003X2211. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE FRONT PASSENGER SIDE TIRE HAD MALFUNCTIONED. WHILE CHANGING THE TIRE THE CONTACT DISCOVERED THAT THE INSIDE SECTION OF THE TREAD HAD SEPARATED FROM THE TIRE. THE CONTACT INDICATED THAT 3 DAYS LATER WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE AND THE CONTACT STOP THE VEHICLE. UPON INSPECTION THE CONTACT DISCOVERED THAT THE OUTER SECTION OF TREAD ON THE DRIVER SIDE TIRE HAD TOO SEPARATED. THE CONTACT CONTINUED TO DRIVE AT SLOW SPEEDS FOR A SHORT DISTANCE BEFORE TIRE EXPERIENCED A BLOWOUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000.
NHTSA ODI #10627513
135 miles · Jul 2, 2014
SteeringSuspension
**2011 F350 SD 4X2. FIRST NOTICED THIS PHENOMENON AT 65MPH ON THE THRUWAY. WHEN HITTING CERTAIN ROUGH ROAD SURFACE, OR BUMPS, OR CONCAVITIES ETC., FRONT WHEELS "HOP" TO ONE SIDE, STEERING THE VEHICLE INTO THE SHOULDER, IF "HOPPING" TO THE RIGHT, OR INTO THE LEFT LANE OF TRAFFIC IF BUMP CAUSES A LEFT SIDE "HOP". CAN "HOP" EIT…
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**2011 F350 SD 4X2. FIRST NOTICED THIS PHENOMENON AT 65MPH ON THE THRUWAY. WHEN HITTING CERTAIN ROUGH ROAD SURFACE, OR BUMPS, OR CONCAVITIES ETC., FRONT WHEELS "HOP" TO ONE SIDE, STEERING THE VEHICLE INTO THE SHOULDER, IF "HOPPING" TO THE RIGHT, OR INTO THE LEFT LANE OF TRAFFIC IF BUMP CAUSES A LEFT SIDE "HOP". CAN "HOP" EITHER WAY DEPENDENT UPON WHICH WHEEL STRIKES THE ROUGH SURFACE. IF BOTH WHEELS STRIKE THE ROUGH SURFACE THEN IT CAN GO EITHER WAY. THIS HAPPENS AT LOWER SPEEDS AS WELL. CAN HOP 12" OR MORE. I AM FRIGHTENED BY THIS VEHICLE AS I COULD EASILY STRIKE A CONCRETE BARRIER OR CONCRETE CURB OR A PEDESTRIAN OR ANOTHER VEHICLE. I HAVE DRIVEN OTHER MANUFACTURERS VEHICLES OF SIMILAR GVWR, OVER THE LAST 35 YEARS, AND THIS PROBLEM IS PARTICULAR TO THIS MAKE AND MODEL ONLY. I COMPARED WITH A 2015 FORD, SAME VEHICLE, AND THAT DOES THE SAME THING. FORD CLAIMS ITS NORMAL. FORD CLAIMS IT IS NORMAL UNTIL YOU "LOAD IT" TO CAPACITY, JUST OVER 2 TONS. "ONCE ITS LOADED, YOU WILL BE OK", SAYS FORD. SO THEIR THEORY STATES ITS OK TO BE AN UNSAFE VEHICLE WHILE YOU'RE TRAVELING TO PICK UP YOUR 4000LB LOAD, THEN ONCE YOU'RE LOADED ITS OK. SO IF YOU HAVE NO LOAD FOR 50% OF THE TIME THEN ITS OK TO HAVE A VEHICLE THAT IS UNSAFE 1/2 THE TIME YOU DRIVE IT! THIS IS OBVIOUSLY AN ENGINEERING PROBLEM AND I DOUBT FORD WILL ADMIT IT, BUT IT CERTAINLY IS UNSAFE AND SOMEBODY HAD BETTER LOOK INTO THIS BEFORE SOMEONE IS KILLED. **INCIDENTALLY, THIS IS A 2011 THAT I BOUGHT BRAND NEW IN 2014. IT SAT ON THE LOT FOR 3 YEARS. THIS HAS NO BEARING ON THE ISSUE HOWEVER SINCE THE 2015 DISPLAYS THE SAME TENDENCIES. *TR
NHTSA ODI #10607807
28,278 miles · Apr 28, 2014
Tires
I HAVE A 2011 FORD F350 THAT CAME WITH MICHELIN LTX A/T2 - LT275/65R 20 TIRES. IT HAS JUST OVER 28,000 MILES, HAS ONLY BEEN SERVICED BY A FORD DEALER, WITH EACH SERVICE REPORT INDICATING NO PROBLEMS WITH RESPECT TO TIRE ISSUES. TRAVELING ON THE FREEWAY I EXPERIENCED A SHAKING IN THE FRONT END LIKE A WHEEL HAD THROWN A WEIGHT. PU…
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I HAVE A 2011 FORD F350 THAT CAME WITH MICHELIN LTX A/T2 - LT275/65R 20 TIRES. IT HAS JUST OVER 28,000 MILES, HAS ONLY BEEN SERVICED BY A FORD DEALER, WITH EACH SERVICE REPORT INDICATING NO PROBLEMS WITH RESPECT TO TIRE ISSUES. TRAVELING ON THE FREEWAY I EXPERIENCED A SHAKING IN THE FRONT END LIKE A WHEEL HAD THROWN A WEIGHT. PULLING OFF THE ROAD I DISCOVERED A TREAD SEPARATION BUBBLE APPROXIMATELY 12-13" LONG ON THE OUTER PORTION OF A FRONT TIRE. AFTER CHANGING TO THE SPARE WE CONTINUED THAT DAY'S DRIVING. THE NEXT DRIVE IN THE TRUCK WAS TOWING OUR 5TH WHEEL HOME AND I AGAIN EXPERIENCED THE SAME SHAKING. I PULLED OVER AGAIN AND FOUND THE OTHER FRONT TIRE HAD SEPARATED IN THE SAME MANNER AND SIZE BUBBLE. THE TWO SEPARATIONS OCCURRED WITHIN 300 MILES OF EACH OTHER. IT WAS ONLY MY RECOGNITION OF THE VIBRATIONS IN THE STEERING WHEEL THAT ALERTED ME TO PULL OVER TO INSPECT THE TIRES BEFORE THEY BLEW OUT CATASTROPHICALLY. A CATASTROPHIC TIRE FAILURE UNDER NORMAL CIRCUMSTANCES IS DIFFICULT ENOUGH, BUT WHILE TOWING IS AN IMMINENTLY GREATER HAZARD. I FOUND THE CLOSEST FORD DEALERSHIP AND HAD TO PURCHASE TWO NEW TIRES TO GET HOME. ONCE THERE I WENT TO MY FORD DEALER AND TOLD THEM I WANTED THE OTHER TWO TIRES OFF THE TRUCK BEFORE THEY FAILED. THEY HAVE CONTACTED MICHELIN ON MY BEHALF AND AS YET I HAVE NOT HEARD BACK FROM THEM, ALTHOUGH IT'S ONLY BEEN A WEEK. I HOPE MICHELIN STEPS UP AND REPLACES ALL FOUR TIRES. THE ONLY OTHER PIECE OF INFORMATION THAT MAY BE A CONTRIBUTING FACTOR IS THAT ALTHOUGH THE TIRES ARE WARRANTED FOR 60,000K MILES, THEY WERE WORN TO (7/32-5/32-10/32) ON THE BUBBLE, 180 DEGREES (7/32-5/32-9/32) ON ONE TIRE AND (8/32-7/32-10/32) AND 180 DEGREES ACROSS (10/32-7/32-10/32) ON THE OTHER. I FILED THIS REPORT BECAUSE I SEE THAT MICHELIN HAS HAD A VERY SIMILAR PROBLEM WITH THEIR LTX M/S2 TIRE AND HAS OR IS CONDUCTING A VOLUNTARY RECALL. THIS TIRE IS SO SIMILAR TO THE A/T THAT I HAVE TO WONDER IF IT'S JUST A DIFFERENT TREAD PATTERN ON THE SAME TIRE CARCASS. *JS
NHTSA ODI #10585393
62,363 miles · Mar 20, 2014
Engine
TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTI…
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TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 62,363. UPDATED 04/29/14 MA UPDATED 05/2/2014 *JS
NHTSA ODI #10573825
56,378 miles · Mar 17, 2014
Engine And Engine Cooling
FORD F350SD CREW CAB W/ 6.7 DIESEL MOTOR...VEHICLE WAS BEING DRIVEN WHEN SUDDENLY WARNING MESSAGE CAME ACROSS DASH THAT VEHICLE WAS "SHUTTING DOWN" AND TO PULLOVER VEHICLE IMMEDIATELY. WITHIN 10 SECONDS VEHICLE BEGAN DECELERATING AND CAME TO A COMPLETE SHUTDOWN. IT WAS VERY DIFFICULT TO MANEUVER VEHICLE AS POWER STEERING AND EV…
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FORD F350SD CREW CAB W/ 6.7 DIESEL MOTOR...VEHICLE WAS BEING DRIVEN WHEN SUDDENLY WARNING MESSAGE CAME ACROSS DASH THAT VEHICLE WAS "SHUTTING DOWN" AND TO PULLOVER VEHICLE IMMEDIATELY. WITHIN 10 SECONDS VEHICLE BEGAN DECELERATING AND CAME TO A COMPLETE SHUTDOWN. IT WAS VERY DIFFICULT TO MANEUVER VEHICLE AS POWER STEERING AND EVERYTHING STOPPED WORKING. WITH WIFE IN A PANIC, SHE BARELY GOT THE TRUCK OFF THE HIGHWAY, BEFORE COMPLETE SHUTDOWN OF VEHICLE! CALLED LOCAL FORD DEALER, WHICH DID HAVE THE TRUCK TOWED IN TO DEALERSHIP, UNDER FORD WARRANTY. TRUCK WAS DIAGNOSED AS HAVING A "FAULTY" EGT EXHAUST SENSOR, GAVE ESTIMATE TO FIX OF AROUND $600.00. CLAIMS IT WAS NOT PART OF THE POWERTRAIN, SO NO WARRANTY COVERAGE OF THE COSTS OF REPAIR! TOTALLY FRUSTRATED WITH FORD FOR THIS INCIDENT AND LACK OF SUPPORT OR CONCERN FOR THIS FAILURE, I APPEALED TO THEIR CUSTOMER SERVICE DEPT. AND BASICALLY GOT NOWHERE! NOW AS I HAVE DONE RESEARCH ON THIS ISSUE, I FIND OUT THAT FORD HAS A RECALL GENERATED #13V535000, ON THIS VERY SAME PRODUCT FAILURE, WITH THE EXACT SAME ISSUE AS OUR TRUCK'S FAILURE. HOWEVER, FORD ONLY ISSUED THE RECALL FOR F350,450, &550'S THAT WERE UTILIZED IN AMBULANCE CHASSIS. OUR TRUCK HAS A SAME BUILD DATE AS THE RECALL INDICATES AND EVERY EXACT SYMPTOM THAT THEY CITE IN THE RECALL LETTER AND FINDINGS, YET FORD REFUSES TO ACKNOWLEDGE THAT THE SAME PROBLEM COULD HAVE EXISTED IN THE NON AMBULANCE F350'S. I HAVE ONLY ASKED FORD CUSTOMER SERVICE REPS. FOR REIMBURSEMENT OF MY COSTS FOR THIS REPAIR, WHICH WAS COMPLETED ON 08/29/2013. THEY HAVE REFUSED TO ACCEPT MY CLAIM! I FIND THIS RIDICULOUS, AND THE SAFETY ISSUES OF THE PROBLEM WERE EVERY BIT AS SEVERE IN THIS PRIVATE SITUATION AS WHAT MAY HAVE BEEN IN AN AMBULANCE USE SITUATION. PLEASE HELP, ANYONE AT FORD SHOULD REALIZE THAT THE "FAULTY" SENSORS PROBABLY WERE PLACED ON MANY OTHER F350'S BUILT DURING THAT SAME TIMEFRAME. *TR
NHTSA ODI #10572839
35,000 miles · Mar 11, 2014
SteeringSuspensionWheels
TRAVELING ON A HIGHWAY, TURNING SLIGHTLY ALONG A CURVED SECTION OF THE ROADWAY, UPON ENCOUNTERING VERY SMALL BUMPS, MY TRUCK BEGAN TO SHAKE VIOLENTLY, THE STEERING WHEEL THREATENED TO SHAKE MY HANDS LOOSE FROM IT, I HAD TO HIT THE BRAKE AND TRY TO QUICKLY SLOW THE TRUCK DOWN WHILE ATTEMPTING TO PULL OFF ONTO THE EMERGENCY LANE. …
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TRAVELING ON A HIGHWAY, TURNING SLIGHTLY ALONG A CURVED SECTION OF THE ROADWAY, UPON ENCOUNTERING VERY SMALL BUMPS, MY TRUCK BEGAN TO SHAKE VIOLENTLY, THE STEERING WHEEL THREATENED TO SHAKE MY HANDS LOOSE FROM IT, I HAD TO HIT THE BRAKE AND TRY TO QUICKLY SLOW THE TRUCK DOWN WHILE ATTEMPTING TO PULL OFF ONTO THE EMERGENCY LANE. THIS HAS HAPPENED 3-4 TIMES SINCE THIS ORIGINAL INCIDENT. I HAVE HAD MY TIRES ROTATED REGULARLY AND WITH PROPER PRESSURE MAINTAINED. SEEMS TO OCCUR ON CURVED SECTION OF HIGHWAY THAT IS ALSO ON AN UPHILL GRADE AT SPEEDS OVER 45MPH. *TR
NHTSA ODI #10568514
1,000 miles · Feb 27, 2014
Service Brakes
WHEN I ORIGINALLY BOUGHT THE VEHICLE, SHORTLY THEREAFTER THE RIGHT REAR BRAKES HAD BEEN DRAGGING AND WHEN THE VEHICLE STOPPED, HEAVY SMOKE WAS COMING FROM THE RIGHT SIDE REAR WHEEL. THE DEALERSHIP REPLACED THE CALIPERS AND ROTORS. THE VEHICLE NOW HAS 44000 MILES ON IT NOW. PERIODICALLY THE BRAKES HAVE BEEN DRAGGING AGAIN AS I CA…
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WHEN I ORIGINALLY BOUGHT THE VEHICLE, SHORTLY THEREAFTER THE RIGHT REAR BRAKES HAD BEEN DRAGGING AND WHEN THE VEHICLE STOPPED, HEAVY SMOKE WAS COMING FROM THE RIGHT SIDE REAR WHEEL. THE DEALERSHIP REPLACED THE CALIPERS AND ROTORS. THE VEHICLE NOW HAS 44000 MILES ON IT NOW. PERIODICALLY THE BRAKES HAVE BEEN DRAGGING AGAIN AS I CAN SMELL THE BRAKES WHEN I EXIT THE TRUCK. *TR
NHTSA ODI #10566390
Official recalls
7Mar 25, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence & remedy
Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Jun 23, 2014
Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.
Jun 13, 2014
Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Jun 12, 2014
Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.
Jun 10, 2014
Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.
Additional source detail variants (2)
Equipment
Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.
Engine And Engine Cooling:engine:gasoline
Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.
Jun 10, 2014
Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.
Additional source detail variants (2)
Equipment
Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.
Engine And Engine Cooling:engine:gasoline
Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.
Jun 4, 2014
Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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