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2011 Ford F-350 Sd

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Ford F-350 Sd do not stand out strongly from the model-year median of 73.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

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When problems were reported

Mileage at the reported incident

42 reports with mileage · 1 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Engine complaints

9 reports
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65,000 miles · Jan 15, 2019
Engine

TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS A…

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TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS AND HAVING A NEW FUEL SYSTEM PUT IN. NOW SOMETHING ELSE INTERNALLY OF THE ENGINE HAS BLOWN UP AND NOW IT HAS METAL SHAVING ALL THRU THE ENGINE. THE FIRST TIME IT TOOK OVER 2 MONTHS TO GET FIXED AND THIS TIME ITS BEEN IN THE SHOP 8 WEEKS AND THE FORD EXTENDED WARRENTEE STILL HASN'T APPROVED THE REPAIRS. I'VE READ MANY ON LINE POSTS SAYING THAT THESE 2011 DIESEL ENGINES ARE EXPLODING AND FORD WON'T COVER THE REPAIRS OR MAKE GOOD.

NHTSA ODI #11170262

190,000 miles · Feb 8, 2018
EngineSteering

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RE…

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TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NHTSA ODI #11071768

4 miles · Jul 13, 2017
Engine

WHILE DRIVING THE F350, WITHOUT WARNING THE ENGINE WILL SHUT DOWN. THIS OCCURRED WHILE DRIVING ON THE INTERSTATE IN A STRAIGHT DIRECTION. HAS CONTINUED TO OCCUR OVER THE PAST MONTH (4TIMES). THE VEHICLE WILL NOT RESTART. WAIT ANYWHERE FROM 2MINUTES TO 20 MINUTES THE VEHICLE WILL RESTART. APPEARS TO BE THE ERG SYSTEM. SERIO…

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WHILE DRIVING THE F350, WITHOUT WARNING THE ENGINE WILL SHUT DOWN. THIS OCCURRED WHILE DRIVING ON THE INTERSTATE IN A STRAIGHT DIRECTION. HAS CONTINUED TO OCCUR OVER THE PAST MONTH (4TIMES). THE VEHICLE WILL NOT RESTART. WAIT ANYWHERE FROM 2MINUTES TO 20 MINUTES THE VEHICLE WILL RESTART. APPEARS TO BE THE ERG SYSTEM. SERIOUS SAFETY CONCERN!!!!! ACCORDING TO OTHER INDIVIDUALS ON THE INTERNET THIS IS A COMMON PROBLEM.

NHTSA ODI #11005016

138,000 miles · Dec 21, 2016
Engine

I WAS PASSING A TRANSPORT TRUCK AND JUST AS I GOT EVEN WITH THE DOOR OF THE TRUCK MY FORD F350 SUPER DUTY MOTOR QUIT, JUST SHUT DOWN. A BUS WAS COMING IN MY LANE AS I WAS PASSING, THE TRUCK SLOWED DOWN TO LET ME BY BUT I HAD NO POWER, NO POWER BRAKES OR POWER STEERING. THE BUS SLOWED DOWN AND I BRAKED ENOUGH TO GET IN BACK OF TH…

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I WAS PASSING A TRANSPORT TRUCK AND JUST AS I GOT EVEN WITH THE DOOR OF THE TRUCK MY FORD F350 SUPER DUTY MOTOR QUIT, JUST SHUT DOWN. A BUS WAS COMING IN MY LANE AS I WAS PASSING, THE TRUCK SLOWED DOWN TO LET ME BY BUT I HAD NO POWER, NO POWER BRAKES OR POWER STEERING. THE BUS SLOWED DOWN AND I BRAKED ENOUGH TO GET IN BACK OF THE TRUCK AND OVER TO THE SIDE OF THE ROAD. THE BUS WENT ON BY AND THE TRUCK CONTINUED ON HIS WAY AND I TRIED TO START MY TRUCK. IT FIRED UP AND WE DROVE TO A TRACTOR SUPPLY AND BOUGHT SOME DIESEL OIL AND WHEN WE CHECKED THE OIL TO SEE HOW MUCH IT WAS DOWN WE WERE SURPRISED TO FIND IT WAS FULL. WE DROVE 200 MILES HOME AND DIDN'T HAVE ANOTHER PROBLEM. THERE WERE NO CODES ON THE COMPUTER SCREEN IN THE TRUCK. I HAVEN'T TAKEN IT TO THE DEALER YET BUT WILL TO SEE IF THEIR EQUIPMENT WILL SHOW A REASON.

NHTSA ODI #10936822

59,800 miles · Apr 11, 2016
Engine

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NH…

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TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V535000 (ENGINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 59,800.

NHTSA ODI #10854821

77,000 miles · Jun 3, 2015
EngineUnknown Or Other

UPON STARTING THE VEHICLE, I NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT HAS BEEN DIAGNOSED WITH A BAD DEF PUMP, HEATER AND SENSOR. THESE ARE FOR EMISSION CONTROL AND I HAVE BEEN TOLD THAT THESE PARTS ARE NOT A WARRANTIED ITEM. SEEMS THAT THIS SHOULD BE COVERED AS IT FOR THE …

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UPON STARTING THE VEHICLE, I NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT HAS BEEN DIAGNOSED WITH A BAD DEF PUMP, HEATER AND SENSOR. THESE ARE FOR EMISSION CONTROL AND I HAVE BEEN TOLD THAT THESE PARTS ARE NOT A WARRANTIED ITEM. SEEMS THAT THIS SHOULD BE COVERED AS IT FOR THE SAFETY OF THE ENVIRONMENT.

NHTSA ODI #10723241

69,123 miles · Apr 13, 2015
Engine

MAR.2,2015 WAS TRAVELING WEST ON HWY. 82 ABOUT 10 MILES OUT OF PRATTVILLE,AL. THIS IS A HEAVILY TRAVELED HWY. BY TRUCK AND AUTO. I WAS GIVEN THE MESSAGE STOP SAFELY NOW AND 30 SEC. LATER LOST POWER ON A MAJOR HIGHWAY GOING UP HILL. TRUCK WAS TOWED TO FORD DEALER WHERE I WAS TOLD THE TRUCK HAD A RECALL, 14E03. I WAS TOLD EGT SENS…

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MAR.2,2015 WAS TRAVELING WEST ON HWY. 82 ABOUT 10 MILES OUT OF PRATTVILLE,AL. THIS IS A HEAVILY TRAVELED HWY. BY TRUCK AND AUTO. I WAS GIVEN THE MESSAGE STOP SAFELY NOW AND 30 SEC. LATER LOST POWER ON A MAJOR HIGHWAY GOING UP HILL. TRUCK WAS TOWED TO FORD DEALER WHERE I WAS TOLD THE TRUCK HAD A RECALL, 14E03. I WAS TOLD EGT SENSOR #2 WAS REPLACED AND THE 14E03 RECALL WAS DONE BUT THE TWO WERE NOT CONNECTED. I LEANED THIS PROBLEM WAS ADDRESSED IN A NOV.2013 RECALL FOR AMBULANCES BUT THIS WAS NOT ADDRESSED FOR THE HUNDREDS OF THOUSANDS OF PRIVATELY OWNED TRUCKS. WHY? I LEANED OF THE JAN.2015 RECALL 14E03 WHEN MY TRUCK WAS TOWED IN TO DEALER. THIS IS NOT ONLY A COSTLY BUT ALSO DANGEROUS GAME FORD IS PLAYING WITH IT'S CUSTOMERS. I WAS BLESSED! *TR

NHTSA ODI #10705436

500 miles · Jan 19, 2015
Engine

SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PR…

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SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PROBLEMS. *TR

NHTSA ODI #10676436

62,363 miles · Mar 20, 2014
Engine

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTI…

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TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 62,363. UPDATED 04/29/14 MA UPDATED 05/2/2014 *JS

NHTSA ODI #10573825

Official recalls

7

15V175000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mar 25, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Consequence & remedy

Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

14V360000 · Equipment

Jun 23, 2014

Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.

14V328000 · Equipment

Jun 13, 2014

Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

14V327000 · Equipment

Jun 12, 2014

Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

14V379000 · Engine And Engine Cooling:engine:gasoline; Equipment

Jun 10, 2014

Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

Additional source detail variants (2)

Equipment

Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

Engine And Engine Cooling:engine:gasoline

Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

14V382000 · Engine And Engine Cooling:engine:gasoline; Equipment

Jun 10, 2014

Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

Additional source detail variants (2)

Equipment

Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

Engine And Engine Cooling:engine:gasoline

Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

14V307000 · Equipment

Jun 4, 2014

Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.