NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
724 reportsMileage unknown · Jul 2, 2026
Power Train
I am submitting this complaint regarding the 10-speed automatic transmission in my 2020 Ford F-150 because I believe it presents a potential safety hazard. The transmission has exhibited harsh and unpredictable shifting, including hard upshifts, hard downshifts, delayed engagement when shifting into Drive or Reverse, and sudden…
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I am submitting this complaint regarding the 10-speed automatic transmission in my 2020 Ford F-150 because I believe it presents a potential safety hazard. The transmission has exhibited harsh and unpredictable shifting, including hard upshifts, hard downshifts, delayed engagement when shifting into Drive or Reverse, and sudden jerking during acceleration and deceleration. The vehicle has also experienced hesitation followed by abrupt engagement, creating unsafe driving conditions, especially when entering traffic, making turns, or driving at highway speeds. These transmission problems have occurred repeatedly and have become more frequent over time. The unpredictable operation increases the risk of losing control of the vehicle or being involved in a crash due to delayed or unexpected acceleration. I have maintained the vehicle according to the manufacturer's recommended service schedule and have sought repairs. Despite these efforts, the transmission issues have persisted. The truck has 26k miles and I have only used it as daily transportation. I am aware that many owners of Ford vehicles equipped with the 10-speed automatic transmission have reported similar problems. Because these issues appear to be widespread and involve a critical safety-related component, I respectfully request that the National Highway Traffic Safety Administration investigate these transmission failures to determine whether a safety defect exists and whether additional action is warranted. I believe this defect creates an unreasonable risk to vehicle occupants and the public, and I ask NHTSA to review this complaint as part of its ongoing evaluation of Ford's 10-speed automatic transmission.
NHTSA ODI #11747942
Mileage unknown · Jul 1, 2026
Engine
Back in Jan 2025 I noticed oil consumption from 2020 F150 with the 5.0 engine. There is class action lawsuit against Ford currently for this problem they know they have. I informed my local dealer, that has always serviced my tuck on time over the years, that it was smoking. I have owned this truck since new in Sep 2020. It had …
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Back in Jan 2025 I noticed oil consumption from 2020 F150 with the 5.0 engine. There is class action lawsuit against Ford currently for this problem they know they have. I informed my local dealer, that has always serviced my tuck on time over the years, that it was smoking. I have owned this truck since new in Sep 2020. It had roughly 33K miles on it when I first noticed it. The dealership started running consumption test on it under warranty at 36,370 miles. They changed the oil regular for the test and instructed me to drive it 1000 miles each time between changes. One change before they tried to fix it, it had consumed 5 quarts of oil. Ford says 1 quart per 10K miles is normal. They changed several motor parts when it was at 41,121 which took about a month. The problem got worse and I informed them and they again started testing it again and instructed me to drive it 1000 miles each time. They pushed the milage up and also ran it over on the warranty time frame and it has been at their location for over a month now, and Ford doesn't want to pay for a motor that only has 48,086 miles on it due to being out of warranty. They knew this problem existed and caused the warranty to laps and never fixed it. Now they are asking me to pay $11,598.42 for a new motor they knew was bad 15k miles before warranty went out. I am going through steps to make someone aware of this issue I'm currently dealing with. This motor has this problem, and they knew it and never fixed it and intentionally ran my warranty out so they would not have to cover it.
NHTSA ODI #11747631
Mileage unknown · Jun 30, 2026
Engine
Engine shut off at 60mph on mountain road. No warning, noise or other indications. Warning appeared once engine shut down; instructed to stop and restart vehicle. All temps and pressures were in normal operating range at time of shut down. wrestled vehicle to a stop, towed home (midnight) and then towed to dealership next morni…
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Engine shut off at 60mph on mountain road. No warning, noise or other indications. Warning appeared once engine shut down; instructed to stop and restart vehicle. All temps and pressures were in normal operating range at time of shut down. wrestled vehicle to a stop, towed home (midnight) and then towed to dealership next morning. Safety at risk with vehicle shutdown at 60mph, fortunately no traffic and shoulder was available. Motor is available at the dealership, has been inspected and diagnosed as complete engine failure, engine seized with no know/visible cause without extensive teardown.
NHTSA ODI #11747418
Mileage unknown · Jun 30, 2026
Power Train
CDF drum failure on transmission causing transmission to miss shifts, rough shifts, and caused catastrophic damage to transmission, at just over 100K miles. It was out of warranty, but considering the number of complaints surrounding this issue, this needs to be a recall, and there needs to be financial reparations made by Ford …
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CDF drum failure on transmission causing transmission to miss shifts, rough shifts, and caused catastrophic damage to transmission, at just over 100K miles. It was out of warranty, but considering the number of complaints surrounding this issue, this needs to be a recall, and there needs to be financial reparations made by Ford to vehicle owners who have experienced this issue, necessitating a transmission replacement. Totally unacceptable.
NHTSA ODI #11747358
Mileage unknown · Jun 26, 2026
EnginePower Train
Driving on freeway 10 speed transmission failed - hard knock and jerk, almost got in an accident. Gears 6-9 dead. Apparently this 10-speed transmission is a known issue, with many technical service bulletins issued, class action lawsuits, and angry customers. Ford refuses to issue a recall and the NHTSA refused to hold them to a…
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Driving on freeway 10 speed transmission failed - hard knock and jerk, almost got in an accident. Gears 6-9 dead. Apparently this 10-speed transmission is a known issue, with many technical service bulletins issued, class action lawsuits, and angry customers. Ford refuses to issue a recall and the NHTSA refused to hold them to account. Something is broken - how can Ford make such a known, terrible important component to a vehicle that fails regularly - yet get away with it? I thought the NHTSA was supposed to protect us from these unsafe vehicles?
NHTSA ODI #11746614
Mileage unknown · Jun 24, 2026
Power Train
The 10R80 transmission shifts extremely rough. For example, mine has 67,600 miles on it and has horrible shifting behavior in the lower gears (3,4 and 5) whether shifting up or down. This is a very common problem and Ford has yet to deal with it for recalls and improve safety. The fix is extremely expensive and needs to be addre…
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The 10R80 transmission shifts extremely rough. For example, mine has 67,600 miles on it and has horrible shifting behavior in the lower gears (3,4 and 5) whether shifting up or down. This is a very common problem and Ford has yet to deal with it for recalls and improve safety. The fix is extremely expensive and needs to be addressed.
NHTSA ODI #11746264
176,792 miles · Jun 23, 2026
Electrical System
The contact owns a 2020 Ford F-150. The contact stated that the radio was inoperable, and the audible alerts failed to operate as needed. The start-of-trip and seat belt chime failed to operate while the seat belt was unbuckled. Additionally, there was no chime while the key was in the ignition or while the door was opened. The …
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The contact owns a 2020 Ford F-150. The contact stated that the radio was inoperable, and the audible alerts failed to operate as needed. The start-of-trip and seat belt chime failed to operate while the seat belt was unbuckled. Additionally, there was no chime while the key was in the ignition or while the door was opened. The vehicle was taken to a dealer where it was diagnosed Audio Control Module (ACM) failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 176,792.
NHTSA ODI #11745974
Mileage unknown · Jun 23, 2026
Electrical SystemUnknown Or Other
Windshield seal failure. Water intrusion into the electrical system. The horn does not work and intermittent starting problems. Water intrusion caused mold in numerous components. Truck was checked over at local Ford dealer. Waiting for parts to make repairs. Repair quote available if needed.
NHTSA ODI #11745839
Mileage unknown · Jun 22, 2026
Power Train
My 2020 Ford F150 was diagnosed by a shop to have the well known CDF drum issue. This issue is very expensive to repair and have experienced several safety concerns while conducting daily drives to and from work or other locations nearby. The transmission will not allow you to accelerate while on the freeway making it impossible…
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My 2020 Ford F150 was diagnosed by a shop to have the well known CDF drum issue. This issue is very expensive to repair and have experienced several safety concerns while conducting daily drives to and from work or other locations nearby. The transmission will not allow you to accelerate while on the freeway making it impossible to merge safely out of the way or even just get up to speed safely. The truck will flare up in RPM but will not accelerate or shift into the next gear. Once it does it will do it very violently.
NHTSA ODI #11745651
Mileage unknown · Jun 22, 2026
Service Brakes
The brake line on the front passenger side was rubbing and failed. We were put at risk because the brakes lost fluid. We have had 4 identical vehicles with the same issue, 3 failed and 1 was replaced before failure. Not to my knowledge has it been inspected other than a dealership and tech. There were no warning lights.
NHTSA ODI #11745581
Official recalls
11Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Aug 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence & remedy
Consequence: Electrical arcing can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
Apr 3, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Consequence & remedy
Consequence: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Dec 18, 2019
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence & remedy
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Additional source detail variants (2)
Tires:temporary/emergency Spare Tire
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Tires:bead
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
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