NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
4 reportsClear category filterMileage unknown · Aug 4, 2023
Electrical SystemSeatsVehicle Speed Control
GPS/ RADIO FAILING,UNDER WARRANTY FORD TRIED TO FIX, NEEDS A NEW RADIO BUT DOESN'T KNOW WHEN THEY CAN GET ONE. ALSO CRUSE CONTROL NOT FUNCTIONING PROPERLY- FORD DEALER REPLACED STEERING WHEEL BUTTONS BUT ON ONE OCCASION WHEN PUSHING THE REDUCE SPEED BUTTON THE TRUCK KEPT ACCELERATING TO 10 MILES ABOVE SPEED LIMIT BEFORE IT DISEN…
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GPS/ RADIO FAILING,UNDER WARRANTY FORD TRIED TO FIX, NEEDS A NEW RADIO BUT DOESN'T KNOW WHEN THEY CAN GET ONE. ALSO CRUSE CONTROL NOT FUNCTIONING PROPERLY- FORD DEALER REPLACED STEERING WHEEL BUTTONS BUT ON ONE OCCASION WHEN PUSHING THE REDUCE SPEED BUTTON THE TRUCK KEPT ACCELERATING TO 10 MILES ABOVE SPEED LIMIT BEFORE IT DISENGAGED. FORD GARAGE SAID IF THEY CAN'T GET IT TO REPEAT THIS PROBLEM, THEY CAN'T FIX IT. DRIVERS SEAT WHEN PARKED RECLINES ON ITS OWN, AGAIN GARAGE COULD NOT GET IT TO REPEAT THE PROBLEM SO NOT FIXED. POSSIBLE EMERGENCY BRAKE RECALL. TRUCK GIVES NO FAULT CODES. WAS TOLD NOT TO USE CRUSE CONTROL BUT THEN IF IT DOESN'T REPEAT THE PROBLEM FORD WON'T FIX IT. I AND MY WIFE NO LONGER FEEL SAFE IN THE TRUCK AND AM TRYING TO GET FORD TO BUY IT BACK. NO PAPERWORK GIVEN AT THE TIME OF REPAIRS BECAUSE THEY COULD FIX NOTHING. SPITZER FORD IN DUBOIS IS THE GARAGE I USED. 3 YEAR ORIGINAL TRUCK WARRANTY WILL SOON EXPIRE, I BELIEVE IN SEPTEMBER OR EARLY OCTOBER OF 2023.
NHTSA ODI #11536600
38,000 miles · May 8, 2021
Seats
MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY HAULER VEHICLE MANY MONTHS AGO. AT THE IMPACT OF SMALL POTHOLE THE SE…
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MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY HAULER VEHICLE MANY MONTHS AGO. AT THE IMPACT OF SMALL POTHOLE THE SEAT DROPPED ABOUT 3 INCHES, I HAD TO PULL UP WITH MY ARMS ON STEERING WHEEL TO SEE OUT WINDSHIELD TO MAKE IT TO SHOULDER. I PILED COATS UNDER ME TO MAKE IT HOME. MY HUSBAND AND I FOUND BROKEN PLASTIC UNDER SEAT? I WEIGH 105 LBS AND MY HUSBAND WEIGHS 205 LBS. I FIND IT HARD TO BELIEVE THE SEAT IN A 50,000 DOLLAR TRUCK WOULD BE MADE OF CHEAP PLASTIC AND FAIL THAT EASY. REPAIR SHOP ADVISED THIS IS COMMON IN NEW FORD TRUCKS. VERY UNSAFE!
NHTSA ODI #11415627
300 miles · Apr 9, 2021
Seats
THIS VEHICLE DOES NOT COME WITH A SEAT HEIGHT ADJUSTMENT. ALL VEHICLES SHOULD COME WITH SEAT HEIGHT ADJUSTMENT, A MANUAL ONE IS FINE. PEOPLE THAT ARE SHORTER ESPECIALLY DRIVING AN F-150 MUST BE ABLE TO SEE SAFELY. WE HAVE MANY EXPENSIVE SAFETY FEATURES COME STANDARD BUT SADLY ARE OMITTING A $10 ADDITION THAT GREATLY IMPROVES DRI…
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THIS VEHICLE DOES NOT COME WITH A SEAT HEIGHT ADJUSTMENT. ALL VEHICLES SHOULD COME WITH SEAT HEIGHT ADJUSTMENT, A MANUAL ONE IS FINE. PEOPLE THAT ARE SHORTER ESPECIALLY DRIVING AN F-150 MUST BE ABLE TO SEE SAFELY. WE HAVE MANY EXPENSIVE SAFETY FEATURES COME STANDARD BUT SADLY ARE OMITTING A $10 ADDITION THAT GREATLY IMPROVES DRIVEABILITY.
NHTSA ODI #11407214
80 miles · Nov 17, 2020
Electrical SystemSeatsStructure
MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON IT.
NHTSA ODI #11375137
Official recalls
11Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Aug 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence & remedy
Consequence: Electrical arcing can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
Apr 3, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Consequence & remedy
Consequence: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Dec 18, 2019
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence & remedy
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Additional source detail variants (2)
Tires:temporary/emergency Spare Tire
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Tires:bead
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
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