2010 Ford F-150

MY 2010 FORD F-150 DRIVER SIDE REAR DOOR FAILURE TO UNLOCK THE DOOR HANDLE COULD ALLOW THE DOOR TO OPEN FROM THE INSIDE HANDLE ARE OUTSIDE HANDLE.THIS HAS NEVER HAPPENED BEFORE.IAM A RETIRED SOLDIER THIS IS MY RETIREMENT GIFT TO MY SELF FOR 32 YEARS OF SERVICE.BUT THIS HAPPENED DAY AFTER THANKSGIVING.SO I NEED TO SEE IF IT A RECALL FOR THIS PROBLEM. MY EMAIL IS [XXX].THE CLOSEST DEALER IS RIVERTOWN FORD IN COLUMBUS GEORGIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING THE VEHICLE THE VEHICLE HAS VERY ROUGH SHIFTS, AND NOT ONLY THAT BUT WHILE STOPPING OR ACCELERATING AFTER A STOP AND THE VEHICLE HAS BEEN STATIONARY FOR SMALL TIME, THE VEHICLE JERKS WITH A ROUGH SHIFT. ALSO WHILE TRYING TO DRIVE AT AN ACCELERATED SPEED ON A HIGHWAY SUCH AS 55-70 THE VEHICLE BEINGS TO SHAKE MORE SO THE TRANSMISSION AREA AS THOUGH THE GEARS ARE NOT SHIFTING PROPERLY, AND AS THIS OCCURS MY CHECK ENGINE LIGHT COMES ON.

THE NORMAL CAMSHAFT PHASER ISSUES ARE OCCURRING. LOUD KNOCKING, VIBRATING WHILE IDLING, AND GENERAL RATTLING FROM THE MOTOR WHEN THE TRUCK ISN'T ABOVE 1000 RPM'S. WHILE THIS MAY NOT DIRECTLY CAUSE ACCIDENTS, IN INTENSE RATTLING AND KNOCKING CAN CAUSE OTHER ISSUES TO ARISE WHICH IN TURN CAN CAUSE MAJOR SAFETY CONCERNS FOR THE NHTSA. IF FORD DOESN'T DECIDE TO TAKE ON THIS ISSUE AND REPAIR IT, THEN IT CAN BE EXPECTED THAT EVERY 3 VALVE FORD MOTOR MADE SINCE 2005 WILL EVENTUALLY SUCCUMB TO THESE MAJOR ISSUES. AS WE ALL KNOW FORD HAS HAD ISSUES DESIGNING MOTORS IN THE PAST, PRIMARILY THE 6.0, 6.4 AND 5.4 MOTOR THAT I CURRENTLY OWN, BUT IT IS TIME FOR FORD TO STEP UP AND HANDLE THE MECHANICAL PROBLEMS THAT THEIR DESIGNERS NEGLIGENCE CAUSED. IT IS NOT TOO MUCH TO ASK THAT AN AUTO MANUFACTURER STANDS BY THEIR PRODUCT AND REPAIRS OR REPLACES THE FAULTY PART WHEN THE TIME COMES. ADDITIONALLY IN THE PART YOU WHEREIN YOU ASKED FOR THE DATE OF THE INCIDENT, I WILL PUT THE MOST RECENT OCCURRENCE BUT PLEASE NOTE THAT THIS ISSUE IS REOCCURRING AND YOU SHOULD EXPECT KNOCKING AND VIBRATION EVERY TIME YOU DRIVE.

SITTING IN MY DRIVEWAY ON NOV 8TH, 2019 I STARTED UP MY 2010 FORD F150 PICKUP. I SAT IN THE TRUCK WHILE IT WAS WARMING. WE HAD FROST THE NIGHT PRIOR SO I TURNED ON THE REAR WINDOW DEFROSTER. NOT LONG AFTER THE PASSENGER SIDE OF THE BACK WINDOW SHATTERED. IT SOUNDED LIKE AN EXPLOSION. VERY SCARY. THE GLASS STAYED INTACT PRETTY MUCH BUT IT WAS ALL CRACKED. AFTER I PULLED MYSELF TOGETHER, AS I WAS TOTALLY UNPREPARED FOR SOMETHING OF THIS NATURE TO HAPPEN, I WAS PRETTY SHOOK UP. I DROVE TO MENARDS TO GET SOME PLASTIC TO TAPE IT UP. AS I DID THE PIECES OF THE WINDOW STARTED FALLING OUT, BOTH ON THE INSIDE AND THE OUTSIDE. THERE WAS GLASS EVERYWHERE. I TOOK MY TRUCK TO MANLEY MOTORS IN BELVIDERE , ILLINOIS WHERE THEY DOCUMENTED IT, AND ALSO FILLED OUT A FORM AND SUBMITTED TO FORD CORPORATE. I ALSO CALLED THE FORD CUSTOMER SERVICE LINE AND SUBMITTED A CLAIM. THE CLAIM NUMBER IS CAS24904981. MY 2010 FORD F150 IS OUT OF WARRANTY BY YEARS. NOT BY MILEAGE. I ONLY HAVE JUST OVER 50, 000 MILES ON IT. IT IS LIKE BRAND NEW STILL. THERE IS NOT A SCRATCH ON IT. IN FOLLOW UP WITH FORD CUSTOMER SERVICE LINE I WAS TOLD IT WILL NOT BE COVERED UNTIL NHTSA PROVIDES A RECALL FOR IT. THE LADY I SPOKE TO WAS WELL AWARE OF THE BACK WINDOWS BEING SHATTERED IN THESE PICK UP. FROM 2009 UP TO AND INCLUDING 2016. ITS UNFORTUNATE BECAUSE IT IS NOT COVERED UNDER MY INSURANCE. I AM ON SOCIAL SECURITY DISABILITY, 61 YEARS OLD AND SINCE THIS REPAIR FOR PARTS AND LABOR IS NEARLY $1100.00 IT IS NOT IN MY BUDGET. IT WILL HAVE TO BE TAPED WITH PLASTIC FOR QUITE A WHILE

IT WAS SNOWING AROUND 6PM ON 11/11/2019 AND I BEGAN TO DRIVE. AS SOON AS I LEFT THE DRIVEWAY I TURNED ON THE REAR DEFROST. I GOT 1 MILE DOWN THE COUNTRY ROAD AND CAME UP TO A STOP SIGN. I STOPPED, AND JUST AS I RELEASED THE BRAKE TO BEGIN TO TAKE OFF, I HEARD A LOUD "POP" SOUND. SO THE GLASS BREAKAGE HAPPENED WHEN THE VEHICLE WAS JUST BEGINNING TO ROLL FORWARD. WHEN I HEARD THE POP, IT SCARED ME, AND I HIT THE BREAK AND PUT THE TRUCK IN PARK. I LOOKED BACK TO SEE WHAT HAD CAUSED THE NOISE AND SAW THAT THE PASSENGER SIDE REAR WINDOW HAD SHATTERED. IT WAS STILL INTACT, BUT THE GLASS WAS COMPLETELY SHATTERED. A FRIEND OF MINE HAD TOLD ME THAT THIS HAPPENED TO HIS 2011 F150 ALSO. SO ON 11/12/2019 I CALLED MY INSURANCE REP AND STARTED ALONG THE PATH TO GETTING IT FIXED. I NEED IT FIXED QUICKLY AS MY DAUGHTER'S CAR SEAT SITS IN THE REAR PASSENGER SEAT AND I DO NOT WANT TO TAKE A RISK OF HER BEING CUT BY THE BROKEN GLASS. I THEN CALLED SAFELITE AUTOGLASS. I SCHEDULED AN APPT FOR 11/18/2019 (EARLIEST THEY CAN GET ME IN). I WENT TO SAFELITE ON 11/12/2019 TO GET THE WINDOW CRASH WRAPPED. THE MANAGER TOLD ME THAT HE COULD NOT DO THE CRASH WRAP AS THERE IS NOTHING FOR THE WRAP TO HOLD TO. HE ALSO TOLD ME THE TINT IS DOING A BETTER JOB HOLDING THE WINDOW TOGETHER THAN HIS WRAP COULD. HE MANAGER TOLD ME THAT IT WAS ODD THAT IT BROKE AND THAT HE DID NOT BELIEVE IT SHOULD HAVE SHATTERED LIKE IT DID. THE MANAGER ALSO LOOKED OVER THE INSIDE AND OUTSIDE OF THE WINDOW AND NOTED HE SAW NO SIGNS OF DAMAGE. HE RECOMMENDED THAT I CALL A FORD DEALERSHIP AND SEE IF THERE IS A RECALL. I CALLED THE LOCAL FORD DEALER AND THEY TOLD ME THERE WAS NO SERVICE BULLETIN FOR THE WINDOW AND THERE WAS NOTHING FURTHER THEY COULD DO. THE DEALERSHIP THEN GAVE ME THE NUMBER FOR FORD CUSTOMER SERVICE. THEY ALSO SAID, THERE WAS NOTHING THEY COULD DO AS FORD HAS NOT ISSUED A RECALL FOR THIS.

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING THE VEHICLE WITH THE REAR WINDSHIELD DEFROSTER ACTIVATED, THE CONTACT SUDDENLY HEARD A LOUD POP SOUND. THE CONTACT NOTICED THAT THE REAR WINDOW PANEL BEHIND THE PASSENGER SEAT HAD FRACTURED THROUGHOUT THE ENTIRE PANEL, BUT REMAINED INTACT. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE TRIM THAT SURROUNDED THE WINDOW HAD MELTED SLIGHTLY FROM EXCESSIVE HEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 109,554.

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESEARCHING THE INTERNET, THE CONTACT READ THAT THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD DUE TO A LACK OF THREAD IN THE CYLINDER TO HOLD THE SPARK PLUG UNDER PRESSURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FREEDOM FORD LINCOLN INC (151 WOODLAND DR SW, WISE, VA 24293, (866) 680-5107) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DID NOT RESTART AFTER FUELING THE VEHICLE AT A FUEL STATION. THE VEHICLE WAS TOWED TO AUTONATION FORD PANAMA CITY (730 WEST 15TH ST, PANAMA CITY, FL 32401) WHERE IT WAS DETERMINED THAT THE 20 AMP FUSE NUMBER 27 WAS OVERHEATING AND NEEDED TO BE RELOCATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.