2010 Ford F-150

2010 FORD F150 SUPERCREW POWER REAR SLIDING WINDOW PASS SIDE ONLY, CRACKING UPON TURNING ON REAR DEFROSTER AFTER A FEW MINUTES. TEMPERATURE 15 DEGREES WITHIN A FEW MINUTES OF LEAVING A STORE PARKING LOT AND NOW DRIVING DOWN THE HIGHWAY A FEW MILES I HEARD A LOUD BANG ( MANY OTHERS POSTED SAY IT SOUNDS LIKE A 22 CALIBER SHOT GUN ) I LOOKED AROUND AND SAW THE REAR PASS SLIDING WINDOW SHATTERED BUT STILL INTACT. THIS IS THE FIRST TIME I HAD TO USE THE REAR DEFROSTER AS IT WAS SNOWING SLEETING OUTSIDE. I HAVE HAD THIS TRUCK FOR 2 YEARS AND NEVER HAD TO USE IT. NOW WHEN I GET HOME I DECIDE TO GOOGLE SEARCH THIS AND COULDN'T BELIEVE HOW COMMON THIS IS. TURN OUT THERE IS A PROBLEM AND FORD WILL NOT MAKE IT RIGHT UNLESS YOU ARE VERY LUCKY AND PERSISTENT. THE HEATING ELEMENT GETS SO HOT THAT IT SHATTERS THE GLASS. THEY CLAIM GLASS IS NOT COVERED. ITS NOT THE GLASS, ITS THE HEATING ELEMENT. I CALLED 3 LOCAL DEALERS TODAY AND 2 OF THE THREE SAID THEY KNEW ABOUT THIS BUT FORD WONT OFFER COMPENSATION. I WAS TOLD TO CALL THE INSURANCE AND FILE A CLAIM. I ALSO CALLED FORD CUSTOMER CARE CENTER AND TOLD THEM WHAT I HAD LEARNED AND IT WAS ALL OVER THE FORD FORUMS AND THE INTERNET. SAME SCENARIO FOR ALL OF US. I AM JUST GLAD THAT I DIDN'T HAVE A CHILD IN THE REAR PASS SEAT AND HAD THIS HAPPEN OR HAD THE GLASS SHATTER ALL OVER THE CHILD. SO NOW I HAVE TO PAY A $500.00 DEDUCTIBLE AND FILE A CLAIM WITH MY INSURANCE CARRIER. WORSE YET I WAS TOLD TODAY THAT NO WINDOWS WERE AVAILABLE FOR 10 DAYS. HMM MAKES YOU WONDER WHY? *TR

DRIVING ON A 4 LANE HIGHWAY, SMOOTH WITH SOME NOW. TURNED REAR WINDOW DEFROST ON. WITHIN 5-10 MINUTES THERE WAS A LOUD BAND(SOUNDED LIKE A SHOTGUN BLAST). THE RIGHT REAR WINDOW SHATTERED INTO A THOUSANDS PIECES. THE GLASS STARTED TO FALL OUT IN PIECES A FEW DAYS LATER. MY GRANDSON, SITTING DIRECTLY IN FRONT OF THE WINDOW, LOST HIS HEARING FOR ABOUT 10-15 MINUTES. HE ALSO COMPLAINED ABOUT HIS EAR HURTING

I STARTED MY TRUCK UP AND ACTIVATED THE REAR DEFROSTER . IT WAS EXTREMELY COLD ABOUT 11 DEGREES IN NJ APPROX. 5 MINUTES LATER I DETECTED WHAT APPEARED TO BE A CRACKLING NOISES WHICH RESULTED IN THE REAR PASSENGER WINDOW POPPING AND SHATTERING. I HAVE RECENTLY CONTACTED FORD AND ADVISED THEM. I WAS TOLD MY VEHICLE IS OUT OF WARRANTY AND THEY CANT HELP ME OUT WITH THIS ISSUE. THERE IS OBVIOUSLY A DEFECT IN THE GLASS FOR THAT YEAR DUE TO THERE BEING THOUSANDS OF ISSUES RELATED TO THE SAME ISSUES ON THESE VEHICLE. AS A LONG TIME FORD CUSTOMER I FEEL THIS IS ENOUGH OF AN ISSUE WHICH WILL CAUSE MY TO SWITCH MY CHOICE IN FUTURE TRUCKS. *TR

STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE THE VEHICLE WAS PAST 50,000 MILES THAT IT WAS NO LONGER UNDER WARRANTY. I RARELY USE THE REAR DEFROSTER. THE DEALER SAID I SHOULD TAKE IT TO THE LOCAL GLASS SPECIALIST TO HAVE IT REPLACED. THEY NEVER MENTIONED THAT IT MAY BE AN ELECTRICAL PROBLEM. IT SEEMS TO ME THAT A KNOWN REPETITIVE PROBLEM SHOULD BE PAID FOR BY FORD. IF IT IS AN ELECTRICAL PROBLEM, I MAY BE REPLACING MY WINDOW MORE THAN ONCE. *TR

THE RIGHT SIDE OF THE 3 PIECE REAR WINDOW WITH DEFROSTER SHATTERED AFTER I TURNED IT ON. I HAD DRIVEN MAYBE 1 1/2 BLOCKS AFTER TURNING IT ON. I DON'T FEEL SAFE TURNING IT ON ANYMORE. THE WINDOW REPLACEMENT COMPANY DID NOT KNOW WHAT CAUSED IT. I BOUGHT THE VEHICLE USED WITH ABOUT 24050 MILES ON IT SO I DON'T KNOW IF THIS HAS HAPPENED BEFORE. *TR

WAS DRIVING INTO DRIVEWAY AT APPROX. 5 MPH AND HEARD LOAD POP. WHEN GOT INTO GARAGE I GOT OUT AND NOTICED PASSENGER SIDE BACK WINDOW WAS SHATTERED. WHEN I WAS DRIVING HOME I HAD TURNED ON THE REAR WINDOW DEFROSTERS ABOUT 4 MINUTES BEFORE THIS HAPPENED. LOOKING INTO THIS, IT SEEMS TO BE A COMMON PROBLEM WITH FORDS AND THEY DON'T WANT TO ACKNOWLEDGE ANY PROBLEMS. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR WINDOW DEFROSTER WAS ACTIVATED WHEN A SMALL SPARK IGNITED FROM THE REAR PASSENGER'S SIDE DEFROSTER. A POPPING AND CRACKLING NOISE WAS ALSO HEARD AT THE TIME OF FAILURE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE FLAME WAS NO LONGER VISIBLE. IN ADDITION, SMOKE EMITTED INSIDE OF THE VEHICLE. THE CONTACT DETACHED THE DEFECTIVE FUSE FOR THE DEFROSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

WARMED UP CAR BEFORE CHURCH. TURNED ON FRONT AND REAR DEFROSTER. BACKED UP, PUT IT IN DRIVE AND HEARD WHAT SOUNDED LIKE SOMETHING CRASHING INTO MY ROOF OR A GUNSHOT. I STOPPED AND INSPECTED THE STEEL BODY PARTS AND COULD FIND NOTHING. DRIVING DOWN THE ROAD I NOTICED IN MY REARVIEW MIRROR THAT MY RIGHT SIDE OF MY SLIDING REAR WINDOW HAD SHATTERED. IT REMAINED IN PLACE. I TOOK THIS INTO THE DEALER ON MONDAY AND THEY FIXED IT SAYING A REED SWITCH HAD MALFUNCTIONED ALLOWING THE GLASS TO GET TOO HOT AND SHATTERING. *TR