2010 Ford F-150

I WAS DRIVING HOME 3/29/2014. IT WAS LATE AFTERNOON, RAINING AND ABOUT 45F. I HAD MY REAR DEFROSTER ON FOR ABOUT 10 MINS WHEN THE REAR WINDOW EXPLODED. IT SOUNDED LIKE A GUNSHOT SO THE FIRST THING I DID WAS TEST MY BRAKES TO MAKE SURE I COULD STOP, THEN SCANNED THE DASH AND NO WEIRD LIGHTS. IT WAS WHEN I LOOKED IN MY REAR VIEW SECONDS LATER THAT I SAW MY PASSENGER SIDE REAR WINDOW (SLIDING REAR WINDOW WITH 3 SECTIONS) WAS SHATTERED. *TR

I ALLOWED MY CAR TO WARM UP. IT WAS APPROXIMATELY 28 DEGREES OUTSIDE. I BEGAN TO DRIVE MY CAR. I ENGAGED THE REAR DEFROSTER. WITHIN 60 SECONDS I HEARD A LOUD BANG, SIMILAR TO A GUN SHOT. ALONG WITH A SMELL OF SMOKE. THEN GLASS WENT FLYING TOWARDS THE FRONT OF VEHICLE. AFTER LOOKING AROUND I NOTICED THE REAR WINDOW WAS SHATTERED. THE REAR WINDOW CONSISTS OF THREE PIECES OF GLASS. ONLY THE PASSENGER (FAR RIGHT SIDE) WAS SHATTERED. LUCKILY, THERE WAS NO PEOPLE SITTING IN THE BACK SEAT AT THE TIME. TOOK IT TO THE FORD DEALERSHIP, THEY SAID THE FORD COMPANY HAS NOT ADDRESSED THE ISSUE. I WAS TOLD NUMEROUS F150'S HAVE HAD SIMILAR PROBLEMS. FORD REFUSES TO COVER REPAIRS.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD A LOUD SOUND COMING FROM THE REAR SEAT. THE CONTACT SOON REALIZED THAT THE REAR WINDOW HAD EXPLODED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,900. UPDATED 3/14/14*CN THE CONSUMER STATED THE DRIVER'S SIDE SECTION OF THE 3 SECTION REAR WINDOW EXPLODED INTO HUNDREDS, IF NOT MORE PIECES. UPDATED 04/01/14

WHILE DRIVING INTO WORK AT 0445 HRS ON A SMOOTH ROAD WITH AN OUTSIDE AIR TEMP AROUND 5 DEGREE I HEARD A LOUD BANG COMING FROM THE CAB AREA OF THE TRUCK. I HAD LET THE TRUCK WARM UP BEFORE DRIVING AND TURNED THE REAR WINDOW DEFROST ON APPROX. 2 MILES BEFORE I HEARD THE NOISE. IN CHECKING MY VEHICLE, I NOTICED THAT PASSENGER SIDE REAR WINDOW HAD BUSTED. WHEN I SPOKE WITH THE FORD DEALERSHIP, THEY SAID THEY WERE AWARE OF THE PROBLEM BUT DID NOT FEEL IT WAS BAD ENOUGH TO HAVE A RECALL. IT SOUNDS LIKE IT IS GOING TO COST APPROX. $800 IF IT IS NOT COVERED BY MY WARRANTY. *TR

AT ABOUT 4:50 AM ON 2/4/14 I WAS DRIVING ABOUT 20 MPH IN 9 DEGREE F TEMPERATURES WITH THE REAR DEFROST ON FOR ABOUT 8 MIN. I HEARD A LOUD POP LIKE SOMEONE THREW A ROCK AT MY TRUCK. AS I WAS BACKING INTO A GARAGE TO INVESTIGATE THE MYSTERIOUS NOISE, I NOTICED THE PASSENGER SIDE REAR GLASS PANEL WAS COMPLETELY SHATTERED. AFTER RESEARCHING THE ISSUE I CAN SAFELY SAY THIS IS A MANUFACTURING DEFECT WITH THE GLASS AND REAR DEFROST. *TR

I STARTED MY TRUCK JAN. 27TH,2014 ON A VERY COLD MORNING AND TURNED ON THE REAR DEFROST ON MY 2010 FORD F150 SUPER CREW-CAB TRUCK. I LET THE TRUCK WARM UP AND WHEN I GOT TO MY DESTINATION I NOTICED THE REAR, PASSENGER SIDE WINDOW WAS SHATTERED. I HAVE SEEN MANY COMPLAINTS ON THE INTERNET WITH SAME THE PROBLEM WHICH SOUNDS LIKE IT COULD BE AN ELECTRICAL PROBLEM. I GOT AN ESTIMATE TO GET IT FIXED. THEY WANTED OVER $800 . I HAVE A $500 DEDUCTIBLE ON MY INSURANCE. I DON'T NEED THIS EXPENSE. I WILL BE CALLING FORD CUSTOMER SERVICE NUMBER TO COMPLAIN. *TR