2010 Ford F-150

THIS MORNING (8/5/2019) MY REAR DRIVER-SIDE WINDOW SPONTANEOUSLY SHATTERED, AGAIN. THERE WAS NO IMPACT (I HAVE A CAMPER SHELL ON THE VEHICLE). I WAS TRAVELING AT HIGHWAY SPEEDS ON SMOOTH TERRAIN. THIS IS THE THIRD TIME THIS HAS OCCURRED. THE FIRST TWO WERE SIMILAR IN NATURE: THE FIRST ONE WAS WHILE THE VEHICLE WAS IN MOTION ON SMOOTH SURFACE STREETS AND THE REPAIR WAS DONE UNDER WARRANTY; THE SECOND WAS WHILE THE VEHICLE WAS PARKED AND THE DEALERSHIP WAS WILLING TO PAY FOR THE REPAIR. IN EACH CASE, I HAD TO (AND WILL HAVE TO AGAIN) PAY TO HAVE MY CAMPER SHELL REMOVED AND STORED WHILE THE REPAIR TAKES PLACE.

WHEN YOU PRESS THE WINDOW DEFROST BUTTON THE RIGHT PANEL OF THE REAR GLASS OVERHEATS AND SHATTERS. THIS HAS HAPPENED TWICE NOW WHEN LEAVING THE HOUSE. THE FIRST TIME IT HAPPENED THE TRUCK WAS 1 YEAR OLD IN 20 DEGREE WEATHER WITH FROST ON THE WINDOWS AND THE SECOND TIME WAS 80 DEGREE WEATHER WITH WINDOWS FOGGED UP. IT'S VERY STARTLING TO HEAR AN EXPLOSION RIGHT BEHIND YOUR HEAD WHEN YOU ARE DRIVING SOUNDING LIKE AND GUNSHOT OR BRICK BEING THROWN INTO THE VEHICLE

AT 6:00AM ON 5-26-2019 I STARTED VEHICLE WITH BOTH DEFROSTERS ON. IT WAS PARKED IN DRIVEWAY. I LET VEHICLE RUN ABOUT 15 MINUTES TO REMOVE FOG FROM WINDOWS. UPON RE-ENTRY I NOTICED A BURNING SMELL LIKE WHEN YOU START YOUR FURNACE FOR THE FIRST TIME IN THE WINTER. I TRIED TO LOCATE THE ODOR, I NOTICED THE ODOR WAS STRONGEST IN REAR SEAT ON PASSENGER SIDE OF VEHICLE. I NOTICED THAT THE BACK GLASS WAS NOW SHATTERED BUT INTACT. A POLICE REPORT AND INVESTIGATION WAS PERFORMED. THE OFFICER CONCLUDED THAT THERE WAS NO IMPACT. I PLACED PACKING TAPE ON WINDOW TO SECURE GLASS UNTIL IT CAN BE REPLACED.

THE PASSENGER SECTION OF THE REAR WINDOW SHATTERED WHILE THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS PARKED IN A PARKING LOT OF A RESTAURANT AND WITHOUT ANYTHING IMPACTING THE WINDOW IT JUST SHATTERED. FOR ABOUT A WEEK LEADING UP TO THE INCIDENT THERE WAS A FUNNY SMELL WHENEVER I USED THE REAR DEFROSTER, MELTING PLASTIC, THAT I COULDN'T PINPOINT. INITIALLY, I THOUGH IT MIGHT HAVE BEEN THE SEAT HEATERS

TAKATA RECALL. WHEN PULLING OUT INTO TRAFFIC ON A VERY BUSY HIGHWAY AS THE ON COMING TRAFFIC SPEED LIMIT IS 50MPH, I'M PULLING OUT ON THE HIGHWAY WITH A SAFE DISTANCE BETWEEN CARS ON THIS BUSY ROAD AS I ACCELERATED MY 2010 F150 FX4 SUPER CREW CAB "WITH MY FAMILY IN THE TRUCK I MIGHT ADD" THE TRUCK JUST DOWN SHIFTS AND IT SLAMS ME AND MY FAMILY FORWARD "LIKE I HIT A TREE GOING 30MPH" THE TRUCK SHUTS OFF COMPLETELY AND A SYMBOL OF A WRENCH POPS UP ON THE DASHBOARD. WITH NO POWER STEERING, NO POWER BREAKS, NO WAY TO SAFELY MOVE THE TRUCK OFF THE ROAD AT THIS POINT DUE TO THE TRAFFIC I WAS TRYING TO AVOID WAS PASSING ME GOING AT LEAST 50MPH ALMOST GETTING REAR ENDED BY SEVERAL CARS AND SEMI TRUCKS, I PUSH THE FLASHERS ON AND PRAY THAT NOTHING BAD HAPPENS AND COAST UNTIL THE TRUCK FINALLY COMES TO A STOP AFTER ABOUT 30-45 SECONDS. I GET OUT OF THE TRUCK AFTER THE GROUP OF VEHICLES PASS BY AND INSPECTED TO SEE IF THE ENGINE OR TRANSMISSION WAS BLOWN UP OR LEAKING FLUID AND NOTHING AT THIS POINT SO I'M STRESSED OUT BECAUSE MY FAMILY AND I COULD HAVE VERY WELL DIED AND THERE IS NO PROOF OF THIS WHEN I RESTARTED THE TRUCK NO SYMBOLS WAS PRESENT WHEN INSPECTED BY A MECHANIC. I KEEP TELLING THE MECHANIC THAT IT HAS NO POWER ANY MORE, IT SOOOOO SLUGGISH I CAN'T EVEN DRIVE THE TRUCK MUCH ANYMORE, ONLY ON SHORT TRIPS TO THE STORE. WE HAD TO CANCEL OR VACATION AND CANCEL THE PURCHASE OF A CAMPER FOR OUR VACATION. I'M SORRY BUT IF FORD WAS A REAL SYMBOL OF SAFETY AND SECURITY OF ITS OWNERS THIS WOULD HAVE NEVER HAPPENED IN THE FIRST PLACE. THIS NEEDS TO BE FIXED ASAP!!!

I WAS DRIVING TO WORK ON 2/5/19, AROUND 6:45AM, AND HAD THE REAR WINDOW DEFROST ON. WHILE IN MOTION ON A CITY STREET, I HEARD A LOUD POP COMING FROM THE VEHICLE.THE SOUND WAS LOUD ENOUGH TO BE MISTAKEN FOR A GUN SHOT. AFTER TRYING TO FIGURE OUT WHAT THE NOISE WAS, I NOTICED IN MY REAR VIEW MIRROR THAT THE PASSENGER SIDE REAR WINDOW WAS COMPLETELY CRACKED. I WAS AMAZED THE ENTIRE WINDOW DIDN'T COLLAPSE INWARD. AFTER COMING TO A STOP AND INSPECTING THE WINDOW CLOSER, I WAS UNABLE TO SEE WHERE ANY FOREIGN OBJECT IMPACTED THE WINDOW. I BELIEVE THIS INCIDENT WAS CAUSED BY THE REAR WINDOW DEFROST HEATING THE WINDOW TOO RAPIDLY AND CAUSING THE CLASS TO EXPAND TOO MUCH, CAUSING THE FAILURE.

THE PASSENGER REAR WINDOW LITE (GLASS) ON MY 2010 F-150 SVT RAPTOR SHATTERED WHEN THE VEHICLE WAS PARKED RUNNING AND THE REAR DEFROSTER WAS ON. THE SHATTERED GLASS STAYED IN PLACE, BUT REQUIRES THE COMPLETE REAR WINDOW TO BE REPLACED. THIS IS A COMMON REPORTED ISSUE ONLINE WITH FORD TRUCKS OF THIS AGE, WHERE FORD WILL NOT ISSUE A DEFECT REPLACEMENT.