2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE INSPECTING THE BRAKES, HE DISCOVERED THAT THE FRONT DRIVER'S SIDE AND PASSENGER SIDE COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT HE HAD NOT REPLACED THE DEFECTIVE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER'S SIDE UPPER BALL JOINT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DRIVER'S SIDE BALL JOINT NEEDED TO BE REPLACED ON SEVERAL OCCASIONS BECAUSE THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 169,000.

NOTICED ABNORMAL TIRE WEAR ON FRONT TIRES. TOOK VEHICLE TO SHOP TO HAVE TIRES ROTATED AND ALIGNMENT CHECKED. A SAFETY CHECK REVEALED BOTH FRONT COIL SPRINGS WERE BROKEN.(SEE PHOTOS) FRACTURE OCCURRED AT THE TRANSITION FROM TIGHT RADIUS (PIGTAIL) AT THE BOTTOM, TO LARGER RADIUS. THE SPRING THEN BOWED OUT OF COLUMN AND STARTED RUBBING THE STRUT BODY. VEHICLE PREVIOUSLY HAD A SAFETY CHECK AT THE SAME SHOP AT 47726 MILES ON 1-20-2016 WITH NO SPRING DEFECT NOTED. DEFECT WAS NOTED AT 60800 MILES ON 4-13-17. REPORT GENERATED BY ORIGINAL OWNER. LEFT SPRING FAILURE WAS NOT NOTICED BUT RIGHT FAILURE MAY HAVE OCCURRED WHEN ENCOUNTERING NORMAL POTHOLE THAT CREATED A STARTLING BANG NOT COMMENSURATE WITH THE DEPTH OF THE STREET DEFECT. OWNER DID NOT NOTICE ANY STEERING WHEEL DISPLACEMENT ASSOCIATED WITH A WHEEL MISALIGNMENT. OWNERS CONCERNS. 1) VEHICLE WAS LESS THAT 7 YEARS IN SERVICE LESS THAT 61000 MILES. 2) ESSENTIALLY A SILENT FAILURE, FIRST CLUE WAS ABNORMAL TIRE WEAR. 3) MODE OF FAILURE COULD ALLOW SPRING TO PASS OVER PERCH CAUSING SUDDEN COMPLETE COLLAPSE OF THAT CORNER SUSPENSION. 4) IF SPRING REMAINS IN PLACE, RUBBING ON STRUT BODY WILL CAUSE FAILURE OF THE STRUT ITSELF AFFECTING HANDLING. PICTURES ARE OF RT. STRUT ASSEMBLY. LT STRUT WAS DISCARDED BEFORE DECISION TO REPORT WAS MADE BUT HAD SIMILAR FAILURE,

2010 FORD F-150. CONSUMER WRITES IN REGARDS TO A COMPLAINT WITH VEHICLE DEALERSHIP . *SMD THE CONSUMER STATED IN JANUARY 2012, HE STARTED TO HEAR AN INCESSANT HIGH PITCHED SQUEAKING NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE SQUEAKING NOISE WAS COMING FROM THE TAILGATE LATCH ASSEMBLY ON THE DRIVER'S SIDE. THE DEALER STATED THEY LUBRICATED BOTH SIDES AND WAS ROAD TESTED AND THE NOISE WAS GONE. THE SERVICE REP, THEN GAVE THE CONSUMER A TUBE OF SILICONE THAT WAS USED PRIMARILY FOR BRAKE COMPONENTS AND INFORMED THE CONSUMER, IF THE NOISE RETURNED, LUBRICATE THE TAILGATE LATCH. FOR AWHILE, THERE WAS NO NOISE COMING FROM THE VEHICLE. APPROXIMATELY TWO WEEKS LATER, THE NOISE HAD RETURNED. THE CONSUMER WENT TO ANOTHER DEALER, TO HAVE THE VEHICLE INSPECTED. THE DEALER INFORMED THE CONSUMER, THAT THE PREVIOUS DEALER PROVIDED HIM WITH THE WRONG TYPE OF LUBRICANT AND THE DEALER REASSURED HIM THE PROBLEM HAD BEEN RESOLVED. HOWEVER, TWO MONTHS LATER, THE NOISE HAD RETURNED AGAIN. THE CONSUMER RETURNED TO THE DEALER AGAIN, WHERE THEY CHOSE TO LUBRICATE THE TAILGATE LATCH ASSEMBLY FOR THE THIRD TIME. THE CONSUMER STATED HE HAD OTHER ISSUES WITH THE VEHICLE THAT WERE CORRECTED, SUCH AS THE RIGHT REAR SHOCK, THE TRANSMISSION SLIP YOKE, A LOOSE FUEL DOOR AND A RATTLING NOISE IN THE DRIVER'S SIDE DOOR PANEL.

AT APX 10,00 MILES ON MY 2010 F150 I STARTED GETTING A CLUNK/BUMP IN THE DRIVELINE WHEN STOPPING AND STARTING. SOMETIMES IT WAS WORSE WHEN TURNING. I AM A 20 YEAR VETERAN MECHANIC WITH PRIOR FORD DEALER EXPERIENCE. I HAVE NOT BEEN ABLE TO GET THIS ISSUE RESOLVED BY THE LOCAL SERVICING FORD DEALER VANBORTEL FORD. IT HAS BEEN IN MANY MANY TIMES FOR THE SAME COMPLAINT. IN THE LIFE OF THIS VEHICLE IT HAS HAD AN ENGINE REPLACED AT 20,00 THE TORQUE CONVERTER AT 25,000 THE DRIVESHAFT AT APX 35,000 THE REAR SPRINGS AT 37,000 AND THE ISSUE STILL PERSISTS. IT IS IN NOW ON 12/26/2012 FOR A TRANS LEAK, POOR ENGINE/TRANS PERFORMANCE AND REDUCED ECONOMY FROM REFLASHING THE TRANS SEVERAL TIMES AS WELL AS THE SAME CLUNK/BUMP WHEN STARTING AND STOPPING. MY CONCERN IS THAT THE UNKNOWN DEFECT CAUSING CLUNK/BUMP COULD CAUSE A SAFETY ISSUE BY LOCKING UP OR FAILING AT SPEED. *TR