2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE PASSENGER SIDE SEAT BELT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 02/12/16*LJ; 04/19/18*JB *JS

AFTER TAKING MY VEHICLE IN TO THE SHOP FOR A ROUTINE SAFETY INSPECTION, I'VE RECEIVED A CALL THAT MY F-150 FAILED BECAUSE OF AN AIR BAG MALFUNCTION. AFTER DOING RESEARCH, I HAVE FOUND OUT THAT MANY VEHICLES WITH AIR BAG MALFUNCTIONS HAVE BEEN RECALLED. I FEEL THAT THIS IS NOT A CASE OF NORMAL WEAR AND TEAR FROM THE OWNER BUT A COMPANY MALFUNCTION. I AM SUPPOSE TO PAY $1300 FOR A REPAIR THAT I HAVE NO CONTROL OVER AND ONE THAT HAS BEEN RECALLED IN SO MANY VEHICLES? I FIND THIS TO BE UNACCEPTABLE!

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES UNTIL CRASHING AGAINST A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,902.

I WAS INVOLVED IN A LOW-SPEED 45 MILES A HOUR FRONT END COLLISION. I WAS IN A FORD F-150 4 DOOR 2-WHEEL DRIVE. MY SEAT BELT WORKED GREAT. THE AIR BAG WENT OFF BUT DID NOT HIT ME IN THE FACE. THE FRONT OF THE TRUCK WAS CRUSHED BADLY BUT WITH NO FLUID LEAKS. AFTER THE WRECKER PULL MY FRONT BUMPER FREE FROM MY FRONT TIRES I WAS ABLE TO DRIVE THE TRUCK BACK HOME ABOUT 100 MILES. ALL SYSTEM WORKED GREAT. THE TRUCK SHOWED THAT THE FORD SAFETY SYSTEM WORKED WELL. I HAD NO INJURIES EXCEPT FOR MY LEFT HAND. AND THAT IS THE COMPLAINT. WHY WOULD FORD OR NTSB ALLOW A FORD DESIGN THAT NOT ONLY CAN HELP SAVE A LIFE BUT FOR SURE WILL INJURE THE VERY PERSON THEY ARE TRYING TO SAVE. BEING A ENGINEER MYSELF I BELIEVE THEY COULD DESIGN THE TEAR PATTERN, WHICH IS THE PROBLEM, ON THE STEERING WHEEL AIR BAG SO THAT IT DID NOT FLY OPEN LEFT & RIGHT AND INFLECT A SEVERE BLUNT FORCE INJURY TO MY THUMB BY THE FORD EMBLEM. THE INJURY IS JUST LIKE I WAS HIT WITH A HAMMER ON MY THUMB. IT DID NOT BREAK MY THUMB BUT A SEVERE SKIN BREAK AND BRUISE THAT TOOK 2 WEEKS TO HEAL. I HAVE PICTURES IF THAT WOULD BE OF HELP. HAVE FORD ENGINEERING CALL ME AND I WILL SHOW THEM HOW TO FIX THE PROBLEM. I DO NOT LIKE TO BE INJURED WHILE YOU ARE TRYING TO SAVE MY LIFE. FORD CAN DO BOTH. SAVE MY LIFE AND NOT INJURE ME AT THE SAME TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 5-8 MPH, THE VEHICLE SURGED FORWARD. THE BRAKES WERE APPLIED, BUT THE VEHICLE WOULD NOT STOP UNTIL CRASHING INTO A TREE. THE AIR BAGS DID NOT DEPLOY, BUT THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THIS WAS THE FIFTH TIME THE VEHICLE SURGED FORWARD UNEXPECTEDLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 22,000. UPDATED 08/31/11*LJ UPDATE 09/09/11

THE PASSENGER AIRBAG DISABLED LIGHT TURNS ON AND OFF WHEN A 108 POUND PERSON IS SITTING CORRECTLY IN THE FRONT PASSENGER SEAT. WE RECENTLY TOOK THE VEHICLE INTO TUTTLE CLICK FORD IN IRVINE FOR INSPECTION. THEY SAID THAT THERE WHERE NO ERROR CODES SO THEY ARE UNABLE TO DETERMINE THE PROBLEM AND ARE NOT ATTEMPTING TO REPLACE ANY SENSORS BECAUSE FORD MOTOR COMPANY WILL ONLY REIMBURSE THEM IF A PROBLEM IS DIAGNOSED. THE SERVICE ADVISOR CLAIMS THIS CAN HAPPEN WHEN GOING OVER BUMPS WHICH IS OBVIOUSLY NONSENSE. THE VEHICLE WAS RETURNED TO US WITHOUT BEING FIXED. THIS IS A 10 MONTH OLD VEHICLE WITH 3550 MILES. *TR