2010 Ford Explorer

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE KEY FOB COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PIN WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHEN STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE THE VEHICLE, THE FRONT END MADE AN UNUSUAL NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE SPRING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS WILLING TO PAY A PORTION OF THE REPAIR AND BUILD THE ENGINE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

A FAILURE OF THE ELECTRIC INTERLOCK BETWEEN THE IGNITION AND THE "PARK" POSITION OCCURRED WHICH MAKES IT POSSIBLE TO MOVE THE SHIFT FROM "PARK" TO SOME OTHER POSITION WITHOUT PRESSING ON THE BRAKE PEDAL. THIS CAN RESULT IN SOMEONE SITTING IN THE PASSENGER SEAT MOVING THE SHIFT FROM "PARK" WHILE THE VEHICLE IS ON AN INCLINE. THIS HAS BEEN SUCH AN EXTENSIVE/ONGOING PROBLEM WITH THIS VEHICLE, THAT THE PARTS TO REPAIR IT ARE ON BACK-ORDER FOR UP TO 6 MONTHS!! IT'S ONLY A MATTER OF TIME BEFORE THE SCENARIO I DESCRIBED ABOVE OCCURS, CAUSING DAMAGE IF NOT INJURY TO SOMETHING/SOMEONE. THE CURRENT CONDITION OF MY VEHICLE IS THAT I CANNOT ROTATE THE IGNITION KEY TO THE "OFF" POSITION, SO IT MUST BE LEFT IN THE VEHICLE WHEN I DEPART. THAT'S ILLEGAL IN THIS STATE, BUT I HAVE NO CHOICE IF I WANT TO/HAVE TO USE MY VEHICLE. I CHECKED 'BLOGS' ON THIS SUBJECT, AND DISCOVERED THAT THIS PROBLEM HAS BEEN OCCURRING FOR A LONG TIME, AND FORD IS AWARE OF IT.

I HAVE BEEN NOTICING THAT WHEN I AM ON THE HIGJWAY DRIVING IT FEELS LIKE THERE IS A INCREASE OF ACCELERATION WHEN I AM GOING SPEEDS OF 55 MPH - 60MPH. EVEN WHEN I HAVE TAPPED THE BRAKE, THERE IS STILL A LITTLE INCREASE OF SPEED. ON AUGUST 12, 2015 AT APPROXIAMTELY 5:30PM, WAS DRIVING AT SPEEDS OF 10MPH WHILE TURNING A CORNER. I HAD MY FOOT ON THE BRAKE WHEN I TURNED BUT MY TRUCK WOULD NOT STOP AND IT ACTUALLY TRIED TO OVERRIDE MY BRAKING AND ACCELERATED TO THE POINT WHERE I FELT LIKE I WAS NO LONGER IN CONTROL OF THE VEHICLE. AFTER 2 JOLTS OF ACCELERATION (WHILE MY FOOT WAS ON THE BRAKE), IT FINALLY STOPPED. I AM ON MY WAY TO THE DEALER RIGHT NOW TO GET THIS RESOLVED.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL WHEN THE GEAR WAS SHIFTED INTO PARK. THE CONTINUED JUMPED IN THE VEHICLE, BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE CRASHED INTO THE WALL OF THE HOUSE AND AN IRON GATE. THE VEHICLE CAME TO A COMPLETE STOP. THE LOCAL AUTHORITIES WERE NOTIFIED, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED PER THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.