NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
115 reports55,000 miles · Sep 4, 2017
Fuel/propulsion System
FUEL GAUGE IS SWEEPING BACK AND FORTH BEFORE RESTING ON EMPTY WHEN THE CAR WAS STARTED. WAS AN INTERMITTENT PROBLEM BUT NOW THE GAUGE REMAINS ON EMPTY WITH THE LOW FUEL LIGHT ON AND THE MILES TO EMPTY READING AS "---" AND THE CHECK ENGINE LIGHT CAME ON. DEALER TOLD ME ALMOST ONE YEAR AGO THAT THE FUEL PUMP WAS THE REASON FOR T…
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FUEL GAUGE IS SWEEPING BACK AND FORTH BEFORE RESTING ON EMPTY WHEN THE CAR WAS STARTED. WAS AN INTERMITTENT PROBLEM BUT NOW THE GAUGE REMAINS ON EMPTY WITH THE LOW FUEL LIGHT ON AND THE MILES TO EMPTY READING AS "---" AND THE CHECK ENGINE LIGHT CAME ON. DEALER TOLD ME ALMOST ONE YEAR AGO THAT THE FUEL PUMP WAS THE REASON FOR THE GAUGE ACTING LIKE THIS.
NHTSA ODI #11021330
140,000 miles · Aug 22, 2017
Unknown Or Other
THE AC AND HEATER BLOWER MALFUNCTION. DURING THE WINTER OF 2016 I BEGAN TO HEAR A LOUD THUMPING NOISE WHEN ADJUSTING THE TEMPERATURE GAUGE OF THE HEATER. THE ISSUE HAS PROGRESSED TO THE SAME EXPERIENCE, HOWEVER THE BLOWER FAN SPEEDS OF 1 & 2 ARE NOT WORKING AT ALL, BUT 3 & 4 ARE.
NHTSA ODI #11018977
76,000 miles · Jun 30, 2017
Unknown Or Other
I AM UNABLE TO REMOVE KEYS FROM THE STEERING COLUMN. I LOOKED UP THE ISSUE ON YOUTUBE AND FOUND THAT THE PROBLEM IS VERY COMMON. SEVERAL VIDEOS GAVE A QUICK FIX. I DID THE FIX AND IT WORKED FOR A DAY AND A HALF. THE ISSUE IS A PIN THAT SLIPS OUT OF PLACE ON THE SHIFT SELECT. IT SLIPS OUT AND DOESN'T MAKE CONTACT TO TELL THE…
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I AM UNABLE TO REMOVE KEYS FROM THE STEERING COLUMN. I LOOKED UP THE ISSUE ON YOUTUBE AND FOUND THAT THE PROBLEM IS VERY COMMON. SEVERAL VIDEOS GAVE A QUICK FIX. I DID THE FIX AND IT WORKED FOR A DAY AND A HALF. THE ISSUE IS A PIN THAT SLIPS OUT OF PLACE ON THE SHIFT SELECT. IT SLIPS OUT AND DOESN'T MAKE CONTACT TO TELL THE CAR'S ELECTRICAL THAT THE CAR IS IN PARK. THIS IS A HUGE SAFETY ISSUE IN THAT KEYS GET STUCK IN CAR AND CHILDREN ARE ABLE TO START CAR AND PUT CAR INTO DRIVE.
NHTSA ODI #11002510
103,999 miles · May 31, 2017
Electrical SystemEngine
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ENGINE. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER (IRVIN MOTORS IN SAN ANTONIO, TX), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE…
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TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ENGINE. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER (IRVIN MOTORS IN SAN ANTONIO, TX), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,999.
NHTSA ODI #10992408
90,000 miles · Mar 20, 2017
Engine
CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P0106 AND P0401. I DISCOVERED PLASTIC TUBING FAILED BY BREAKING (DISINTEGRATING REALLY), ALL IN THE VICINITY OF A PART THAT I SUSPECT CONTROLS THOSE FUNCTIONS. THE PART IS A HARNESS WITH 4 OF THESE PLASTIC TUBES THAT CONNECT TO VARIOUS PLACES. THE FACT THAT THEY ARE DISINTEGRATING IN…
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CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P0106 AND P0401. I DISCOVERED PLASTIC TUBING FAILED BY BREAKING (DISINTEGRATING REALLY), ALL IN THE VICINITY OF A PART THAT I SUSPECT CONTROLS THOSE FUNCTIONS. THE PART IS A HARNESS WITH 4 OF THESE PLASTIC TUBES THAT CONNECT TO VARIOUS PLACES. THE FACT THAT THEY ARE DISINTEGRATING INDICATES THE WRONG MATERIALS ARE USED. FORD MOTOR COMPANY SHOULD HAVE THIS ISSUE ADDRESSED AS A RECALL FOR DEFECTIVE MATERIALS. I HAVE SAMPLES OF THE TUBING THAT SURVIVED.
NHTSA ODI #10967364
87,233 miles · Oct 18, 2016
Power Train
THE WRENCH SYMBOL HAS COME ON SEVERAL TIMES. THE LAST TIME IT STAYED ON ALONG WITH AN ENGINE SYMBOL. FORD DEALERSHIP SAID THEY COULDN'T FIND ANYTHING TO INDICATE WHY THE WRENCH SYMBOL CAME ON BUT DID REPLACE THE THROTTLE BODY TO TAKE CARE OF THE ENGINE SYMBOL. I'M CONCERNED THAT IF THIS COMES ON AGAIN, IT MAY LEAD TO SERIOUS …
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THE WRENCH SYMBOL HAS COME ON SEVERAL TIMES. THE LAST TIME IT STAYED ON ALONG WITH AN ENGINE SYMBOL. FORD DEALERSHIP SAID THEY COULDN'T FIND ANYTHING TO INDICATE WHY THE WRENCH SYMBOL CAME ON BUT DID REPLACE THE THROTTLE BODY TO TAKE CARE OF THE ENGINE SYMBOL. I'M CONCERNED THAT IF THIS COMES ON AGAIN, IT MAY LEAD TO SERIOUS PROBLEMS. COULD THEY HAVE REMOVED A FUSE THAT CONTROLS THE WRENCH TROUBLE LIGHT? IN ALL CASES, I WAS DRIVING THE VEHICLE WHEN THE WRENCH SYMBOL CAME ON. *TR
NHTSA ODI #10916839
81,000 miles · Sep 26, 2016
EnginePower Train
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING 30 MPH ENTERING THE HIGHWAY, THE CRANKSHAFT PULLEY FRACTURED AND CAUSED THREE OTHER VEHICLES TO BE STRUCK BY THE PULLEY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE…
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TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING 30 MPH ENTERING THE HIGHWAY, THE CRANKSHAFT PULLEY FRACTURED AND CAUSED THREE OTHER VEHICLES TO BE STRUCK BY THE PULLEY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 01/06/2017*CT THE CONSUMER STATED THE HARMONIC BALANCER FELL APART WITHOUT WARNING. NOT ONLY DID IT FLY OFF IN TRAFFIC, IT RENDERED HIM WITHOUT BRAKES AND STEERING. UPDATED 03/01/17.*JB
NHTSA ODI #10909819
100,000 miles · Sep 26, 2016
Electrical System
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR, PVC SENSOR AND TRANSMISSION CYLINDER NEEDED TO BE REPLACED.…
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TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR, PVC SENSOR AND TRANSMISSION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10909606
69,476 miles · Jul 13, 2016
Power Train
TRANSMISSION INTERMITTENTLY SLIPS OUT OF A LOW GEAR PREVENTING ACCELERATION. APPEARS TO JUMP INTO A NEUTRAL REVVING ENGINE ONLY BEFORE CATCHING IN GEAR. VERY DANGEROUS FOR MERGING ONTO HIGHWAYS. ONLY OCCURS PERIODICALLY AND AT LOW SPEEDS. HAD SEVERAL TRANSMISSIONS REPLACED CONTINUES TO DO SAME.
NHTSA ODI #10884568
57,710 miles · Jul 9, 2016
EngineFuel/propulsion SystemUnknown Or Other
EXHAUST FUMES LEAK INSIDE CAR WHILE DRIVING
NHTSA ODI #10883735
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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