Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports3 injury reports

Visibility complaints

3 reports

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48,000 miles · Aug 28, 2025

Electrical SystemVisibility

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The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.

NHTSA ODI #11683569

98,000 miles · Oct 1, 2014

Visibility

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE PARKED, THE REAR LIFTGATE WINDOW EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

NHTSA ODI #10640386

5,000 miles · Feb 13, 2012

Visibility

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT HE ACTIVATED THE WINDSHIELD WIPERS DURING SNOWY CONDITIONS AND THE WIPERS LEFT SNOWY STREAKS ACROSS THE WINDSHIELD. THE VEHICLE WAS PARKED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE WINDSHIELD …

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NHTSA ODI #10447803

Official recalls

10V161000 · Seats:front Assembly:recliner

Apr 20, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

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