2014 Ford Expedition

TRAVELING APROX 45-50 MPH ON HIGHWAY WHEN A SUBURBAN PULL OUT IN FRONT OF WITH ABOUT 55 FEET AND I HIT THE TRAILER THEY WERE PULLING HEAD ON AND THEN IT SPUN ME SIDEWAYS AND INTO A 5 FT DEEP DITCH AND CAME TO ABRUPT STOP FROM THE FRONT NOSE DOWN. NONE OF OUR AIRBAGS DEPLOYED, FOR EITHER MYSELF OR MY PASSENGER. WE WERE BOTH TAKEN BY AMBULANCE AND SUSTAIN CONTUSIONS, BACK AND NECK INJURIES.BOTH VEHICLES WER EIN MOTION AND IT OCCURED ON A HIGHWAY WITH A SPEED LIMIT OF 55 AND I HAD THE RIGHT OF WAY, THEY PULLED OUT FROM A SIDE ROAD.

ON SUNDAY NOVEMBER 29, 2020, THE VEHICLE WAS DRIVEN BACK FROM CHURCH, APPROXIMATELY 10 MILES. IT WAS PARKED ON A GRAVEL DRIVE WAY, IN PARK, AND THE KEY REMOVED. THE VEHICLE WAS EXITED AT APPROXIMATELY 12:35PM. AT 2:46PM IT WAS NOTICED THAT THE VEHICLE WAS UP AGAINST A TOWABLE MAN-LIFT WITH THE TONGUE OF IT INSIDE THE FRONT GRILL OF THE VEHICLE. THE KEYS WERE RETRIEVED FROM THE HOME'S DINING ROOM TABLE A SHORT TIME LATER AND THE VEHICLE WAS MOVED OFF OF THE MAN-LIFT AND THE PARKING BRAKE WAS SET TO ASSURE THAT IT DID NOT ROLL AGAIN. IT WAS NOTED THAT THE VEHICLE WAS LOCKED, IN 'PARK', AND EVERYTHING APPEARED NORMAL. AT THIS POINT IT WAS REALIZED THAT A RING CAMERA WAS OBSERVING THE AREA. THE VIDEO WAS RETRIEVED TO SEE EXACTLY WHAT HAPPENED. THE VIDEO SHOWS THAT AT 12:41PM, SIX MINUTES AFTER PARKING THE VEHICLE, IT BEGAN ROLLING UNATTENDED, AND CAME TO RESET AGAINST THE MAN-LIFT. SHORTLY THEREAFTER ALL ATTEMPTS WERE MADE TO DUPLICATE THE ISSUE BY ATTEMPTING TO REMOVE THE KEYS WITHOUT THE VEHICLE BEING IN PARK, ETC. THE INCIDENT COULD NOT BE RECREATED. THE VEHICLE WAS TAKEN TO REYNOLDS FORD OKC THE NEXT MORNING. THE VIDEO OF THE EVENT HAS BEEN PROVIDED TO REYNOLDS FORD OKC. I HAVE WORKED WITH THE SERVICING DEALER TO NOTIFY FORD CORP. OF THIS EVENT. THEIR COUNSEL HAS ADVISED ME THAT THEY HAVE NO RESPONSIBILITY IN THE EVENT. I BEG TO DISAGREE. NO VEHICLE SHOULD EVER ROLL WHEN IN PARK, THE KEYS REMOVED AND THE DOORS LOCKED. I HAVE A RING CAMERA VIDEO OF THE EVENT THAT WAS SHARED WITH REYNOLDS FORD AND FORD CORP. I WILL BE HAPPY TO SHARE IT WITH YOU BUT YOUR DOCUMENTATION FORMAT WILL NOT ACCEPT VIDEOS.

WHEEL NUTS WERE SWOLLEN AND HAD TO BE REPLACED. JUST A WEEK PRIOR I HAD A FLAT TIRE AND THE NUTS WERE REMOVED WITHOUT INCIDENCE. HAD THEY BEEN SWOLLEN AT THE TIME I WOULD HAVE BEEN STRANDED ON THE SIDE OF THE ROAD OUT OF TOWN FROM FAMILY/FRIENDS ALONE. THE TOW COMPANY, DUE TO COVID, COULD NOT TAKE ME TO WHERE MY CAR WOULD HAVE BEEN TOWED. LUCKILY, THE NUTS WERE ABLE TO BE REMOVED AT THE TIME OF FLAT.

IN 2015 LEFT FRONT STRUT FOUND TO BE LEAKING AT 3/3/2015 AT APPROX 10,00 MILES REPLACED UNDER WARRANTY BUT ONLY THAT STRUT.. IN 2016 BOTH REAR STRUTS FOUND LEAKING AT 25,000 MILES. BOTH REPLACED UNDER WARRANTY. 3/3/2019 AT 45,00 MILES RIGHT FRONT STRUT FOUND LEAKING. MECHANIC NOTED OK TO GO TO NEXT OIL CHANGE. (/16/20 RT FRONT STRUT STILL FOUND LEAKING BUT LITTLE PROGRESSION. DECIDED TO WAIT UNTIL 20121 AS NO ACCELERATED TIRE WEAR NOTED OVER THE LAST YEAR. FORD SHOULD HAVE REPLACED ALL STRUTS UNDER WARRANTY WHEN THE LEFT FRONT AND BOTH REARS WERE FOUND LEAKING.. PHOTOS NOT CLEAR TO ME.

OUR 2014 FORD EXPEDITION HAS DEFECTIVE SHOCK ABSORBERS WHICH LEAK OIL. ON 4/21/17, WITH 21,132 MILES ON THE ODOMETER, THE FORD DEALER REPLACED THE LEFT FRONT SHOCK ABSORBER, WHICH WAS LEAKING OIL, UNDER WARRANTY. ON 11/17/17 THE FORD DEALER, WITH 27,000 MILES ON THE ODOMETER, REPLACED THE RIGHT FRONT AND RIGHT REAR SHOCK ABSORBERS WHICH WERE BOTH LEAKING OIL. THIS WAS DONE BECAUSE THE VEHICLE DID NOT PASS VIRGINIA SAFETY INSPECTION AND WAS ALSO DONE UNDER WARRANTY. NOW, ON 4/30/20 WITH 49,851 MILES ON THE ODOMETER, THE RIGHT REAR SHOCK ABSORBER, WHICH WAS REPLACED BY THE FORD DEALER AT 27,000 MILES, IS LEAKING OIL. SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY, A LOCAL GARAGE IS REPLACING THE RIGHT REAR SHOCK ABSORBER. THE FORD MOTORCRAFT SHOCK ABSORBERS USED ON THIS MODEL VEHICLE ARE OBVIOUSLY DEFECTIVE. THIS VEHICLE HAS ALWAYS BEEN USED HIGHWAY USE ONLY AND NEVER FOR ANY OFF-ROAD USE

TL* THE CONTACT OWNS A 2014 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE'S BATTERY TERMINAL FAILED. THE CONTACT STATED THAT THE BATTERY TERMINAL POSITIVE SIDE MELTED DUE TO ACID OR FAILED WIRES. THE CONTACT HAD TO REPLACED THE BATTERY TERMINAL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER SEVERAL TIMES FOR THE TERMINAL FAILURE. THE DEALER REPLACED THE BATTERY TERMINAL POSITIVE AND NEGATIVE CABLE BRACKET TWICE. THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000. *DT*JB