2010 Ford Expedition

AS I WAS DRIVING AWAY FROM MY HOME (THANKFULLY AT A LOW SPEED) THE POWER STEERING SUDDENLY WENT OUT. IF I HAD BEEN GOING ANY FASTER AN ACCIDENT MIGHT HAVE HAPPENED. ALSO, I CONTINUE TO HAVE PROBLEMS WITH THE POWER WINDOW IN THE CAR. WHEN IT IS COLD, YOU CAN GET THE WINDOW TO GO DOWN BUT IT IS VERY HARD TO GET IT TO GO BACK UP. TWO SHOPS TOLD ME THAT THE MOTOR IN THE WINDOW WAS BAD SO I HAD ONE OF THEM REPLACE IT BUT THAT DIDN'T SOLVE THE PROBLEM AS I LEARNED THE NEXT TIME IT WAS COLD AND THE WINDOW STILL DIDN'T WORK RIGHT. I WAS THEN TOLD THAT THERE IS AN ELECTRICAL PROBLEM THAT MAKES THE MOTOR KEEP GOING BAD BUT I DON'T KNOW WHAT IS GOING ON. *TR

WHEN ATTEMPTING TO PASS ANOTHER VEHICLE WITHOUT WARNING THE TRUCK WILL NOT ACCELERATE CAUSING A HAZARDOUS SITUATION. THE TRANSMISSION WILL ATTEMPT TO SHIFT INTO PASSING GEAR AND THE ENGINE WILL INCREASE IN RPM BUT THERE IS NO INCREASE IN SPEED. AFTER A FEW SECONDS THERE IS A MILD BANG AND SHUDDER WHEN YOU LET OFF THE FOOT PEDAL. THERE IS NO WAY TO ACCELERATE ENOUGH TO PASS THE VEHICLE YOU'RE ATTEMPTING TO PASS UNLESS THEY SLOW DOWN FOR YOU SO THE ONLY OPTION IS TO COAST AND RESUME YOUR POSITION BEHIND THE VEHICLE YOU WERE ATTEMPTING TO PASS. THIS HAS NOW HAPPENED AT LEAST 3 TIMES THAT I REMEMBER. UNFORTUNATELY IT ONLY NEEDS TO HAPPEN ONCE IN THE WRONG SITUATION TO HAVE POTENTIALLY DEADLY CONSEQUENCES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP AND HAVE BEEN ADVISED THE TRANSMISSION SOFTWARE NEEDS TO BE UPDATED. I'VE DONE THIS TWICE AND NOW IT APPEARS TO BE NEEDED AGAIN AFTER ONLY 3 OR 4 MONTHS. IN ADDITION, WHILE IT IS NOT A SAFETY ISSUE, THE LOW SPEED OPERATION OF THE TRANSMISSION IS ERRATIC. THE SOFTWARE UPDATES SEEM TO ADDRESS THIS ISSUE BUT ONLY FOR A SHORT TIME. I CAN LIVE WITH THE LOW SPEED ISSUE, THE LACK OF PASSING ABILITY IS A HUGE SAFETY ISSUE TO ME AT LEAST. *TR

THE REAR WINDOW EXPLODED/SHATTERED WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY. NOTHING IMPACTED THE GLASS, MY FAMILY HAD JUST GOT IN THE VEHICLE AND A FEW SECONDS LATER HEARD A WHISTLING SOUND AND THE WINDOW SHATTERED. I CONTACTED THE LOCAL DEALER AND THEY SAID THERE HAD BEEN NO OTHER SIMILAR REPORTS AND IT WAS NOT COVERED UNDER WARRANTY. *TR

THE FAILURES OCCURRED OVER A 3 DAY PERIOD. THE MOTOR QUIT WHILE IDLING FOR LESS THAN 5 MINUTES IN A RESTAURANT PARKING LOT. INITIALLY, IT WOULD NOT EVEN TURN OVER. HOWEVER, AFTER SEVERAL ATTEMPTS IT DID RE-START. THE MOTOR STALLED AGAIN ABOUT 90 MINUTES LATER WHILE GOING 30 MILES PER HOUR. WHILE COASTING, WE TURNED OFF THE MAIN STREET (WITH GREAT DIFFICULTY) - THE POWER STEERING, BRAKES ETC. NO LONGER WORKING. IT STARTED AFTER MANY FUTILE ATTEMPTS. WE HEADED TOWARDS A FORD DEALERSHIP AND THE MOTOR STALLED AGAIN, NOW ON A BUSY FREEWAY - AFTER MULTIPLE ATTEMPTS, WHILE COASTING, THE MOTOR DID RESTART. THAT DEALERSHIP HAD THE VEHICLE FOR 24 HOURS BUT FOUND NOTHING. THEIR COMMENT: "IT IS RUNNING FINE NOW - IT IS LIKELY ELECTRONIC - TAKE IT TO YOUR LOCAL DEALER". WE LEFT THE NEXT DAY FOR THE 240 MILE TRIP HOME. WE WERE ON A MAJOR FREEWAY DURING "RUSH HOUR" EXTREMELY CONGESTED TRAFFIC (DUE TO CONSTRUCTION) WHEN THE MOTOR STALLED ONCE AGAIN. WE HAD JUST MERGED FROM 2 LANES TO 1 AND MY HUSBAND WAS ABLE TO "MUSCLE THE VEHICLE" INTO THE RIGHT LANE AND ONTO THE SHOULDER. THIS TIME, AFTER MULTIPLE ATTEMPTS, NOTHING. WE WERE STRANDED ON A MAJOR FREEWAY WITH 2 DOGS AND ENDLESS 65 MPH TRAFFIC FLYING BY. AFTER UNLOADING OUR DOGS INTO THE MIDST OF THIS DANGEROUS SITUATION, OUR 2010 EXPEDITION WAS LOADED ONTO A FLATBED TRUCK TO BE HAULED THE 65 MILES REMAINING TO OUR HOME (AND THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE). AFTER 3 DAYS OF DIAGNOSTICS FOUND NOTHING, SOMEONE AT FORD (DETROIT) SUGGESTED THE "WIGGLE-WIRE" TEST BEFORE, AS A LAST RESORT, REPLACING THE COMPUTER SYSTEM. WITH THE ENGINE RUNNING, THE WIRES WERE WIGGLED UNTIL ONE ACTUALLY STOPPED THE ENGINE. IT HAD BEEN "CRIMPED", AS WIRES WERE "MERGED" FROM MANY TO A FEW AT THE FACTORY, EVENTUALLY CAUSING A SHORT. THE STALLING ENGINE COULD EASILY HAVE RESULTED IN AN HORRIFIC ACCIDENT. AND, I AM NOT CONVINCED IT IS TRULY "FIXED".

THE PAINT ON THE REAR HATCH IS BUBBLING, FORD STATES THEY DO NOT HAVE A ISSUE. THE SAME THING HAPPENED ON MY 2004 EXPEDITION. THIS SHOULD NOT HAPPEN TO A 2 YEAR OLD VEHICLE. AFTER RESEARCHING ONLINE THE PROBLEM SEEMS VERY WIDESPREAD. THEY WILL NOT GIVE ME A ANSWER AS TO WHY THIS COULD HAPPEN ON SUCH A NEW VEHICLE, ONLY SEND ME A FORM LETTER RESPONSE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED INTO PARK AND THE KEYS WERE REMOVED FROM THE IGNITION, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A TREE. THE POLICE WERE CONTACTED AND REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD FAIL IN INTERVALS OF TWENTY MINUTES AT A TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE WINDSHIELD WIPER MOTOR REPLACED. THE FAILURE RECURRED TWO MONTHS LATER AND WOULD OPERATE ABNORMALLY FAST BEFORE FAILING. THE CURRENT AND THE FAILURE MILEAGE WAS 35,000. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS