2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving 15 MPH and depressing the accelerator pedal, the vehicle stalled. The check engine warning light was Illuminated. The vehicle was towed to the dealer, where it was diagnosed that three out of the four cylinders had failed due to the coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 143,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to vibrate with the "Engine Fault" message displayed. The contact stated that the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine, causing the engine block to crack. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.

The check engine light came on so I took it to a dealership. There is a crack in the engine resulting in coolant leaking into the cylinder. It can't be repaired and will need a total rebuild of the engine. I researched this issue and there have been MANY with the exact same issue and several class-action lawsuits against Ford Motor Company. This vehicle has LESS THAN 50,000 miles on it. My dad was the original owner of the vehicle but due to his age and relocating closer to his children after the passing of his daughter, the title was transferred to me and I paid his loan off. Being elderly, they didn't drive the vehicle often so the issue wasn't noticed until recently. It's hard to believe that there hasn't been a recall on these vehicles! This is a serious problem and Ford should make right on this. As I stated, I know there were at least 2 class-action lawsuits for this very thing. Ford initiated a TSB19-2375 then updated to TSB22-2322. If they needed a TSB, there was obviously an issue with the vehicle.

The engine has coolant intrusion and misfiring that can lead to an engine fire. My family was put in jeopardy as coolant disappears during driving. The dealership has confirmed a coolant intrusion issue as indicated in the CSP 21N12. There are two CSP's (19B37 and 21N12) from Ford issued when the dangerous engine problem should be a RECALL. Ford recently issued Ecoboost engine recalls for many other vehicles and somehow the 2018 Ford Escape was missed. Ford has refused to fix the engine hazard on this 2018 Ford Escape due to an expiration date on the CSP, even though the vehicle is STILL within the 7 year timeline indicated in the CSP. The vehicle was purchased after the expiration date so I am trying to figure out why the vehicle did not have either of these CSP's done, when dealer had the vehicle, so this dangerous issue was resolved prior to the expiration date and consumer purchase.

I have the 6F35 transmission in my 2018 Ford Escape. On 11/12/24, while driving, the transmission had a catastrophic failure. The vehicle started jerking, it would not move when giving it gas, and the transmission was whining loudly. After taking my vehicle to a Ford dealer, I learned that the pump inside of the transmission flew apart, causing the transmission to fail and to get metal shavings throughout the transmission and oil cooler system. There was no warning. The vehicle drove normal until it didn't. I never got a warning light, even after the transmission completely failed. I believe this to be a catastrophic failure because I had the transmission fluid changed at a Ford dealership about a month ago and I was not told there were any metal shavings in the fluid and the vehicle drove normal after this service. For a new transmission and oil cooler, Ford is quoting me ~$7,000.

Head gasket blown at 97,000 miles. My car died in the middle of the road. My car was deemed not drivable by the dealership. The problem started with a P0303 code which was a cylinder three misfire. I had a shop look it and they were going to replace the spark plug and coil pack. Three days later my car overheated on my way to get the repair and they said my head gasket was blown. This was in August of 2024

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the temperature gauge indicated that the engine was overheating. The contact stated that a blank warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 132,000.