2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that the front driver-side vent failed. The vehicle was taken to a dealer, where it was diagnosed that the engine needed to be replaced due to coolant intrusion into the cylinder. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 78,200.

Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect ​Vehicle Information ​Year/Make/Model: 2018 Ford Escape ​Engine: 1.5L EcoBoost ​VIN: [XXX] ​I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my vehicle’s 1.5L EcoBoost engine. The vehicle is experiencing coolant loss without any visible external leaks, and an authorized Ford dealership has confirmed that coolant is entering the engine, causing internal damage. ​The dealership noted that this matches the exact defect Ford has acknowledged in multiple Technical Service Bulletins (TSB 19-2375, TSB 20-2100, SSM 48106, SSM 48150) and Customer Satisfaction Program 21N12. However, I am told my specific VIN is excluded from coverage, leaving me financially responsible for a full engine replacement. ​This defect is a severe safety concern. It can cause sudden engine misfires, overheating, and a complete loss of power while driving, placing my family and other motorists at immediate risk. As a single mother rebuilding my life after leaving a domestic violence relationship, I cannot afford to pay thousands of dollars to fix an inherent, manufacturer-acknowledged design flaw. ​The high volume of consumer complaints proves this is a widespread manufacturing defect, not normal wear and tear. I respectfully request that the NHTSA investigate this further and require Ford to issue a full safety recall or extend coverage to all affected vehicles, regardless of VIN eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminated. The contact was concerned about the vehicle catching on fire. Additionally, the contact stated the vehicle was unsafe to drive. The vehicle was taken to an independent mechanic, and the spark plugs were replaced. Additionally, coolant was added to the reservoir, but the vehicle was losing coolant. The contact stated that there was white smoke coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that there was coolant intrusion into the engine. The vehicle was not drivable. The vehicle was not repaired. The manufacturer was contacted and offered a buyback, but later declined the offer. The failure mileage was approximately 96,000.

The vehicle experienced a coolant intrusion failure involving the 2.0L EcoBoost engine. While driving, the engine began to misfire and run rough, and the check engine light illuminated. Diagnostic testing confirmed a cylinder misfire. A dealership inspected the vehicle and confirmed that coolant was leaking internally into one or more cylinders due to engine coolant intrusion. The dealership advised that the manufacturer recommends replacing the engine short block rather than performing a head gasket repair because the underlying engine design is the cause of the failure. This condition creates a significant safety concern because the engine can suddenly lose power, run unpredictably, or stall while driving, increasing the risk of a crash, especially in traffic or at highway speeds. Continued operation also risks catastrophic engine failure. The condition has been confirmed by an authorized dealership and is available for inspection upon request. Prior to diagnosis, symptoms included rough engine operation, a check engine light, and a confirmed cylinder misfire. The coolant intrusion was verified during the dealer's inspection. Based on the dealership's findings, this appears to be an internal engine defect rather than normal wear or maintenance-related failure.

1. The engine developed a coolant intrusion failure. A Ford repair shop diagnosed coolant leaking into the engine, consistent with the known 1.5L EcoBoost coolant intrusion issue. The vehicle and failed engine are available for inspection upon request. 2.The engine misfired and requires replacement due to internal coolant intrusion. An engine failure while driving could result in sudden loss of power or stalling, increasing the risk of a crash, particularly in traffic or at highway speeds. 3. Yes. The problem was confirmed by a Ford dealer repair shop, which diagnosed coolant intrusion into the engine. 4. The vehicle has been inspected by a Ford dealership. It has not been inspected by police or insurance representatives. 5. The check engine light illuminated with the cylinder 1 misfire code before the diagnosis. I initially took it to an independent repair shop and got the spark plugs replaced. Then a week and a half later the CEL turned on again with the same code. In response, the vehicle was taken to a Ford dealership, where the engine was diagnosed with coolant intrusion.

The vehicle is experiencing severe engine malfunction due to a documented manufacturing defect: coolant intrusion into the engine cylinders (per Ford Technical Service Bulletin TSB 22-2134). An authorized Ford dealership service department at Shehy Ford, Midlothian, VA, has officially inspected the vehicle and confirmed this specific failure.This defect presents a severe and immediate safety hazard. While driving, the vehicle runs exceptionally rough, hesitates, and suffers from engine misfires. This causes a sudden loss of acceleration and vehicle power in active traffic, creating an imminent risk of a rear-end collision on high-speed roadways. Furthermore, the constant loss of engine coolant creates a severe risk of sudden engine overheating, cylinder head cracking, and catastrophic engine fire while the vehicle is in motion.The manufacturer is aware of this design defect via the certified class-action lawsuit Miller v. Ford Motor Co., but the dealership refused to offer goodwill assistance, quoting an exorbitant $17,000 for repair, forcing the vehicle to remain on the road in an unsafe, hazardous condition.