2018 Ford Escape

I am writing to PLEAD the NHTSA to intervene and Assist in the ongoing issues with the engines in the 2018-2020 ford escapes. What component or system failed or malfunctioned, and is it available for inspection upon request? 2018 Ford Escape Engine 1.5L short block. How was your safety or the safety of others put at risk? It has been confirmed that there is a presence of coolant intrusion into one or more cylinder bores. This could lead further damage, fires and engine shutdown while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes my car has been sitting at Dick Masheter Ford Inc Dealership in Columbus Ohio now for 3 weeks. Their number is 614-861-7150. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By the Dealership and an independent service Center in Grove City Ohio at Dart Automotive at (614) 875-7117. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine light on [XXX] showing Misfire in the Master Cylinder. My 2018 Ford Escape manufactured in Louisville KY is leaking coolant into the a cylinder. Mileage is 66,000. When calling Ford we are all directed to contact NHTSA who then sends us back to Ford who then sends us to the dealership who states its up to NHTSA. Ford is saying that NHTSA can add the VINS that were left off under their safety recalls 19B37 and 21n12. Please assist me in adding my VIN so the dealership can fix my vehicle. I am now currently out of transportation and my car has been sitting at Dick Masheter Ford Inc Dealership in Columbus Ohio now for 3 weeks. There number is 614-861-7150. In Fords 21n12 recall that these engines could combust or stop running while driving. I ask you please send me an email or contact to whomever can discuss this issue with me in more detail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine failed due to coolant intrusion. Car failed on highway once, did not run more than 10mph after that and was taken to a shop. After researching the issue, this is a known problem with 2017-2019 Ford Escapes. There is a class-action lawsuit Miller v. Ford Motor co. case number 2:20-cv-01796-DAD-CKD. The issue is covered under a Ford recall, however my vehicle is beyond the 84,000 mile limit. Problem occurred very suddenly with the check engine turning on, flashing, and the engine temperature spiking and crippling the car. A local mechanical conducted a borescope examination and found coolant leaking into the cylinder. I was quoted for the repair with them over $16,000 to replace the engine block. The mechanics report, invoice, and borescope images are attached.

Our 2018 Ford Escape had to have a new engine installed. The car showed it was overheating, and was then diagnosed with a failed Eccoboost 1.5 engine block. It could not be driven safely with the overheating engine. A Ford dealership here installed a new engine block. The total cost was $11,000; Ford paid $4000 and we paid the remaining $7000. The car's mileage was just over 84,000 miles. We contacted Ford but were denied any additional claim. Our mileage was too high and while there had been a recall replacement in 2022, we were not notified of any recall and the program was no longer in effect, according to Ford. We are aware that Ford had a faulty design, and knew about it. Coolant was leaking into the engine block. There are many such complaints and even class action lawsuits shown online for this problem. A car shouldn't need a new engine at 84,000 miles. We have owned Fords for many years but no longer have faith in their product. We know our case had a ID number:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to implore the NHTSA to finally take an interest in the ongoing issues with the engines in the 2018-2020 ford escapes. you have over 1600 documented statements from concerned owners who ford has no intention of aiding. Its ironic that all are experiencing the same issues and receiving almost the same answers from the dealerships, Ford and your agency. When calling Ford we are all directed to contact NHTSA who then sends us back to Ford who then sends us to the dealership who states its up to NHTSA. Well if Ford is saying that NHTSA can add the vins that were left off under their safety recalls 19B37 and 21n12 Then I say add them all so Ford will honor their statements and fix these engines. You have over 1600 complaints and that's what we know of. at 10,000 an engine that is over 16,000,000.00 that the citizens of our nation have to cover for a flaw that Ford has admitted and every dealership will corroborate. I have read most of the complaints filed that are printed and it amazes me that no one at your office is doing anything about this. I ask that you tell us who we actually need to be speaking to because getting sent around the horn continuously isnt helping any one out. Please take notice of these safety issues it clearly states in fords 21n12 recall that these engines could combust or stop running while driving think of how many lives could or could have been saved if there was an issue that went un reported. I do not know about you but for me the loss of any 1 life is to great when it could be prevented. Its time for the NHTSA to do their Job and make Ford honor their obligations to their consumers. I ask you please send me an email or contact to whomever can discuss this issue with me in more detail

The contact owns a 2018 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic to have the tires serviced, and the independent mechanic informed the contact that the water pump needed to be replaced. No warning light was illuminated. The vehicle was taken to a dealer, where the dealer diagnosed and confirmed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,500.

The contact owns a 2018 Ford Escape. The contact stated that while driving 60-65 MPH and depressing the accelerator pedal, the vehicle made an abnormal rattling sound, the engine overheated, and the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to AAMCO Transmissions & Total Car Care, where it was diagnosed that the cylinders were abnormally thin and had fractured due to coolant pressure, causing coolant intrusion into the engine and engine combustion. The mechanic determined that the engine needed to be replaced and ordered the part. The vehicle was repaired; however, the failure recurred while driving. The vehicle was towed to AAMCO Transmissions & Total Car Care, where the same assessment was made. The vehicle was not repaired. The dealer was contacted but had no early availability for a diagnostic test or repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,117.

There is an internal coolant leak from the coolant reserve that cycles through my engine, breaking the head gasket and seeping out through the spark plugs. This was confirmed by a team of mechanics at Christian Brothers. According to the TSP released by Ford this can result in engine failure when operating the vehicle. This is a severe risk to drivers and there are cases where it has resulted in death. I brought my car to a Ford dealership for an oil change and inspection. They failed to see my coolant was empty and the next day my check engine light came on. My husband did a quick inspection and my coolant was empty. When I confronted the dealership with this information they did not respond to me or taken blame for missing any of the signs.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the overheating and engine fault warning lights illuminated. The contact drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact's husband inspected the vehicle and became aware that the engine had a cracked cylinder head. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated that while servicing the vehicle, the contact became aware that the coolant level was low. The contact stated that on a separate occasion, while driving 30 MPH, there was a knocking sound coming from the engine. There was no warning light illuminated. The contact stated that an abnormal coolant odor was coming from the exhaust pipe. The contact stated that there was coolant intrusion into the engine. The vehicle was taken to the local dealer, and confirmed that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and confirmed that the VIN was not associated with the recall. The failure recurred, and the contact parked the vehicle, and the vehicle was no longer driven. The approximate failure mileage was 76,900.