2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire, and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and was advised that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 123,000.

The contact owned a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to vibrate violently, prompting the contact to pull over to the shoulder of the roadway and the vehicle was towed. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

When the transmission gets warm, the car stops driving. It goes into all the gears fine. The vehicle has 102 thousand miles and I’m told the transmission needs to be replaced already. There are no recalls on the vehicle, but from what I have been reading, the Ford Escapes are known for transmission concerns. How is there no recall on the transmissions.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the camshaft. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact waited for several minutes for the vehicle to return to normal operation. No warning light was illuminated; however, the "Engine Fault Service" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the spark plugs, air filters, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed; however, the diagnostic result was no provided. The vehicle was repaired; however, the failure persisted. The contact stated that while driving at an undisclosed speed, the "High Emergency Services Pull Over Safely" message was displayed on the instrument panel. The vehicle was towed back to an independent mechanic where it was diagnosed that the head gasket was blown, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,437.

My 2018 Ford Escape started having problems with the check engine light coming on following an extended trip. The spark plugs were replaced, and all was checked by an independent mechanic. A few days later, a new error appeared saying that there was an engine fault failure. Additionally, it smelled very hot, so we were very afraid to drive it. We brought the car to a certified Ford dealer, and were told that cylinder 2 of the engine had coolant leaking in it and that the engine would need to be replaced. I am attaching documentation to show this. We had JUST returned from a long road trip with many miles of highway driving, so if this had happened in heavy traffic, we would have been put in grave risk. Also, the service department at the Ford garage told us that she had 2 more vehicles with the same engine, with the same problem, just that DAY! It was going to be almost $10,000 to fix this problem, and my car was only worth $ 6000 in good condition, so our lovely, well cared for car, that I had planned to keep for 2 more years, was sent to the salvage yard. As attached, I had to buy a new car with no down payment due to this situation.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the short block and cam phasers needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2018 Ford Escape. The contact stated that while his daughter was driving 75 MPH, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The contact's daughter pulled over and restarted the vehicle. Upon restarting the vehicle, the vehicle resumed normal operation. In addition, the contact stated that during cold starts, there was heavy black smoke coming from the exhaust pipe. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.