2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The check warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with coolant intrusion into the engine which caused the #4 spark plug to be rusted, and a failure with the long block. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.

My husband were driving and per him and per my Son brake failed to work he stepped the break multiple times wouldn't work that RESULTED TO A CAR CRASH. I have a dashcam I reviewed the video the car had a weird noise then accelerated from 64-78 then that's it it crashed,, break didn't engaged The car is currently in Marion IL, I spoke with state farm they said they are in the process today in transferring the car to the closet state farm storage. I am ok for NHTSA to do forensics in the car. So let me know ASAP I can turn over the car to NHTSA for further investigation. Having the vehicle brand new for 6 years a 2018 ford escape titanium with no problem and been maintained brought to Golf Mill ford in Niles Il every 6 months and I was not told there is any problem in my car, the last time it was checked was January 2025 and all were fine I was told. The vehicle placed 5 lives was put at risk of death because of this break failure that shouldn't happen, this is something that needed checked ( and ESCALATED) and take seriously before multiple lives can possibly affected or taken. I HOPE FORD reach out to me of this matter I almost lost my husband and Son with this defect. No warning lights or anything for this brake failure and this 2018 ford escape vehicle should be updated with the technology but it's just a failure now I AM LEFT WITH NO CAR, and per state farm liable to the other party or defected car hit and we should me responsible FORD should take that responsibility. NOW I DONT KNOW IF I SHOULD GET ANOTHER FORD THE TRUST HAS BEEN TARNISHED NOT UNTIL MAYBE FROM FORD REACH OUT TO ME DIRECTLY. and I have Statefarm , I didn't feel that I was heard.. This is not our fault it's a defect. Hopefully NHTSA can help us investigate this matter.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent, mechanic where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 92,800.

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the engine was idling roughly. The contact stated that when the engine had warmed up, the rough idling stopped; however, when the vehicle slowed down for a traffic signal or traffic sign, the vehicle started idling roughly. The contact stated that the check engine warning light illuminated, and the vehicle was taken to a local dealer. The vehicle was diagnosed, and it was determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to manufacturer's Customer Satisfaction Program: 21N12 Coolant Intrusion into the Engine (Engine and Engine Cooling). The failure mileage was approximately 61,000.

What component or system failed or malfunctioned, and is it available for inspection upon request?: The engine - coolant leaked and is leaking into one of the piston heads - this is in line with what has happend to several others regarding their Ford Escape. How was your safety or the safety of others put at risk?: The engine was miss-firing - luckly I took it in before anything serious happened, but when I press the gas, it didn't always accelerate. Has the problem been reproduced or confirmed by a dealer or independent service center?: Yes, both Ford HQ and the dealership have confirmed this problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Engine light was flashing.

The contact owns a 2018 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered and hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 119,000.