2018 Ford Escape

2018 Ford Escape with 86k miles, low for its age, diagnosed with a cracked cylinder block.Ford had issued a Technical Service Bulletin. 22-2322 for Escapes manufactured between 2017 and 2019 with the symptoms described in the bulletin—code P0303, low coolant in reservoir, rough idle, and white smoke and Ford said they couldn’t help. An $8600 bill on a car that retails around 14k makes this car disposable in the sense that it makes no sense to repair. Extended warranty purchased ran concurrently with manufacturer’s warranty so repair is no longer covered. Ford knows the issue; yet won’t take responsibility for their defect.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, there a misfire coming from the engine, with an abnormal coolant odor on the inside and outside of the vehicle. The check engine warning light was occasionally illuminated. The vehicle was taken to a local O’Reilly’s, where it was diagnosed with a #4-cylinder misfire, and the power pack was replaced; however, the failure reoccurred. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed with the same failure. The vehicle was repaired; however, the failure persisted. The local dealer was contacted and advised that there was coolant intrusion into cylinder #4; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle needed to be towed. The manufacturer was made aware of the failure. The failure mileage was approximately 49,500.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into various cylinders, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer, and the diagnosis was confirmed. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block replacement after Coolant Intrusion). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.

A check engine light came on. I brought it to a local mechanic and my Ford Dealership and they both confirmed coolant intrusion into the 1.5 Liter Ecoboost engine. The only fix would be a replacement engine. My safety was at risk because the engine could have catastrophically failed while I was driving due to the coolant intrusion into cylinder 2. This could have caused serious injury or death. Ford knows about a design flaw in their 1.5 Liter Ecoboost engine that can lead to serious injury or death but has chosen to do nothing about it. Before the check engine light came on the car was emitting a rotten egg smell. Also when reversing, the whole car would shake. The rotten egg smell eventually went away but when the check engine light came on, the car still would shake when reversing. The car would also occasionally jerk when going to stop or accelerate after the check engine light came on. Reading online this exact issue has happened to thousands of people on several different Ford models with Ecoboost engines. Ford is ignoring the engine defect and forcing people to spend thousands of dollars on engine replacements when the issue occurs. Please force a recall before someone gets seriously hurt or dies due to this issue.

The contact owns a 2018 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinders #1 and #3. The contact was informed that the engine short block needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,602.