2018 Ford Escape

Coolant leaking into engine. Not dead yet but not drivable since it will cause more damage to the engine. Luckily caught it before engine went out on the highway, overheating occurred, or fire occurred. This was confirmed by a dealership after they did an engine diagnostic, although a month ago when I brought it in for an oil change they noticed my coolant was low and said they would look into it, they didn’t. Only the ford dealership mechanics have inspected this as of yesterday. An engine warning light came on the day I took it in (yesterday). - was told by my dealership that entire engine needs to be replaced.

The roof seals failed, water poured into the rear of the car in cargo space, and filled spare tire wheel well without warning. We had noticed a sour, moldy smell prior to that, and began to show allergy symptoms, necessitating medication. Dealer was made aware.They tested roof and resealed it. The roof was glued on at manufacturer… not riveted or secured in any other way. It is the fault of the Ford manufacturer . The leak appeared approx April [XXX]. Got appointment at Ford here in DeLand April [XXX]. They kept the car, tore it apart to find cause of leak. We got it back late Friday April [XXX]. There was still water 💦 in it ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving this vehicle (~88,000 miles) on a route of ~100 miles, the car started shuddering / shaking at highway speed for 30 - 90 seconds every 10 - 15 minutes. I was 50 miles in to the drive when the shaking began. The shaking was startling and distracting. I drove the car to the dealer that night. While driving to the dealer, the car continued to shudder / shake for even longer durations at greater frequency. Additionally, the car had weak acceleration when the gas pedal was compressed. This created significant challenges when trying to navigate traffic (merging on to highway, accelerating car from stop, etc.). I have a video of the dash which shows the car exceeding 4000 RPM and not exceeding 25mph. I can share this video over e-mail, but could not attach to this form. - The dealer believes this is a malfunction of the powertrain (transmission). It is available for inspection at the time of this writing. However, I am working with Ford and the dealer on a repair solution as this is my primary car. - My safety was at risk because the car shaking was distracting and the lack of acceleration presented challenges with merging, passing cars, accelerating from stop, etc. - Vehicle is currently with dealer beginning inspection - initial suspicion is transmission issue. - No warning lights came on as I was experiencing this issue.

I purchased a 2018 Ford Escape from CarMax, I’ve had the car for 6 months I drove it to Illinois and my car was in park but stating it was in neutral upon a diagnostic it was discover my shifting cable was not working and I needed to keep my car parked and keep The emergency break on at all times. I called Ford and told them my issue they explained to me that in November of 2022 the gear shifting cable was a was fixed per a recall and I would have to pay to have it fixed because they only fix it one time for free . In January of this year another lawsuit was filed against Ford that alleges that even after the shifting cable is fix its still breaking on customers then can results in serious injury to the driver or others. I am asking that Ford take this vehicle back in exchange for a vehicle equal in value, i transport my grandchildren and children in this car and it’s not reliable or safe