The contact owns a 2018 Ford Escape. The contact stated while driving 15 MPH, the vehicle made abnormal sounds while shifting gear. There was no warning light illuminated. The contact stated that the vehicle independently shifted to neutral and the vehicle decelerated. The vehicle was towed to the dealer however, the mechanic wa…
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The contact owns a 2018 Ford Escape. The contact stated while driving 15 MPH, the vehicle made abnormal sounds while shifting gear. There was no warning light illuminated. The contact stated that the vehicle independently shifted to neutral and the vehicle decelerated. The vehicle was towed to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,966.
NHTSA ODI #11469660
Mileage unknown · Jun 15, 2022
EnginePower Train
Vehicle shakes on acceleration after a complete stop. Not only does it shake, but it is very slow to accelerate, and has put me in a bind during 5 o'clock traffic. The dealership currently has my car as it is still under warranty. The issue started a few weeks ago, and hasn't gone away.
NHTSA ODI #11469389
Mileage unknown · Jun 8, 2022
EnginePower TrainUnknown Or Other
Vehicle shakes badly after100/200 miles at speeds of 60 -70 miles hour
NHTSA ODI #11468119
Mileage unknown · Apr 15, 2022
EnginePower Train
Have a 1.5 engine and antifreeze leak into spark plugs.
NHTSA ODI #11460878
Mileage unknown · Jan 7, 2022
Power TrainSeatsUnknown Or Other
Have taken my 2018 Escape S several times to Dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel. . Headlights have started to peel Dealership shop staff claimed could not see damage or p R peelin…
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Have taken my 2018 Escape S several times to Dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel. . Headlights have started to peel Dealership shop staff claimed could not see damage or p R peeling. And front drivers seat lower upper back makes a popping sound and gives with any pressure to area. Dealership claims can not feel or hear.
NHTSA ODI #11446564
114,000 miles · Nov 18, 2021
Power Train
The contact owns a 2018 Ford Escape. The contact stated that while driving at 15 MPH, the vehicle jerked and revved loudly, then lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that the transmission fluid pump was faulty, causing the transmission failure. The transmission fluid pump needed to be repl…
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The contact owns a 2018 Ford Escape. The contact stated that while driving at 15 MPH, the vehicle jerked and revved loudly, then lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that the transmission fluid pump was faulty, causing the transmission failure. The transmission fluid pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made are of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 114,000.
NHTSA ODI #11440919
Mileage unknown · May 5, 2021
Power Train
2018 FORD ESCAPE. CONSUMER WRITES REGARDING ISSUE WITH TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER (MASSEY FORD) WHO ADVISED THE VEHICLE CODED P2701 AND WOULD NEED TO REPLACE THE TRANSMISSION. THE CONSUMER RECEIVED A SECOND OPINION (KENT PARSONS FORD) STATING THE SPARK PLUGS NEEDED TO BE REPLACE…
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2018 FORD ESCAPE. CONSUMER WRITES REGARDING ISSUE WITH TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER (MASSEY FORD) WHO ADVISED THE VEHICLE CODED P2701 AND WOULD NEED TO REPLACE THE TRANSMISSION. THE CONSUMER RECEIVED A SECOND OPINION (KENT PARSONS FORD) STATING THE SPARK PLUGS NEEDED TO BE REPLACED. THE SPARK WAS REPLACED. THE CONSUMER WAS INFORMED THE NEXT DAY THE TRANSMISSION WENT OUT. THE CONSUMER TRADED THE VEHICLE INTO MASSEY FORD. KENT PARSONS FORD WAS RELUCTANT TO RELEASE THE VEHICLE AS THE BILL WAS NOT PAID FOR THE SPARK PLUG REPAIR. THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
NHTSA ODI #11415853
99,000 miles · Mar 24, 2021
Power Train
TRANSMISSION IS GOING BAD. THE TRANSMISSION STARTED MAKING NOISE AND STUTTERING. IT WAS STATIONARY WHEN IT WAS FIRST NOTICED. AS SOON AS I TURNED THE CAR ON AND SWITCHED GEARS THE TRANSMISSION STARTED WITH A WHIRRING NOISE. TOOK IT TO A GARAGE AND THEY TOLD ME IT IS THE TRANSMISSION PUMP. WHICH IS A KNOWN ISSUE WITH THESE VEHICL…
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TRANSMISSION IS GOING BAD. THE TRANSMISSION STARTED MAKING NOISE AND STUTTERING. IT WAS STATIONARY WHEN IT WAS FIRST NOTICED. AS SOON AS I TURNED THE CAR ON AND SWITCHED GEARS THE TRANSMISSION STARTED WITH A WHIRRING NOISE. TOOK IT TO A GARAGE AND THEY TOLD ME IT IS THE TRANSMISSION PUMP. WHICH IS A KNOWN ISSUE WITH THESE VEHICLES.
NHTSA ODI #11404763
83,000 miles · Mar 14, 2021
Power Train
MY 2018 FORD ESCAPE LOST THE TRANSMISSION ON 24/27 ALBEMARLE ROAD. I WAS TAKING MY SON FOR DOCTORS CHECKUP. I WAS LUCKY THERE WAS SO MUCH TRAFFIC ON MY WAY. SOMEONE COULD HAVE HIT OUR VEHICLE FROM THE REAR. I MANAGED TO PULL OFF TO THE ROAD. THIS WOULD HAVE COSTED OUR LIFE'S HAS SOMEONE HIT US FROM THE REAM.
NHTSA ODI #11402853
47,400 miles · Mar 9, 2021
Power Train
DRIVING WITH MY DAUGHTER WHEN MY 2018 FORD ESCAPE SHOOK HARD AND TRANSMISSION OR WARNING LIGHT POPPED ON. WE SWERVED TO THE SIDE OF THE ROAD. I PUSHED IT A BLOCK BACK TO MY HOUSE. I NOTIFIED FORD AND THEY TOWED IT TO WALT SWEENEY ON GLENWAY IN CINCINNATI. WALT SWEENEY DIDN'T WANT TO GIVE ME A LOANER CAR BECAUSE THEIR POLICY IS T…
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DRIVING WITH MY DAUGHTER WHEN MY 2018 FORD ESCAPE SHOOK HARD AND TRANSMISSION OR WARNING LIGHT POPPED ON. WE SWERVED TO THE SIDE OF THE ROAD. I PUSHED IT A BLOCK BACK TO MY HOUSE. I NOTIFIED FORD AND THEY TOWED IT TO WALT SWEENEY ON GLENWAY IN CINCINNATI. WALT SWEENEY DIDN'T WANT TO GIVE ME A LOANER CAR BECAUSE THEIR POLICY IS TO LOOK AT THE VEHICLE BEFORE LOANING ONE OF THEIRS OUT. I WENT TO ENTERPRISE RENTAL WHERE I WOULD HAVE TO PAY OVER 400. FOR A CAR FOR TWO DAYS. I DON'T EVEN HAVE A TICKET ON RECORD. I CALLED FORD AND TOLD THEM I BOUGHT THE CAR NEW AND HAVE BEEN THE ONLY OWNER. IT HAS 47000 MILES ON IT. THERE IS NO WAY THE TRANSMISSION WENT BAD BECAUSE IF ME. IT IS A CLOSED UNIT. FORD SAID THERE WAS NO WAY THEY COULD PAY ENTERPRISE FOR A RENTAL. THE ONLY WOULD PAY ME BACK. I COULDN'T AFFORD THE RENTAL CAR THEN AND CAN'T NOW. THIS POLICY IS FOR THE POORER PERSON WHO CAN'T AFFORD A RENTAL, SO FORD DOESN'T HAVE TO PAY THEM BACK. I'M DISGUSTED BY FORD TAKING ADVANTAGE OF PEOPLE WHO NEED THE MOST HELP. I CALLED FORD OVER AND OVER AND NO MATTER WHO I TALKED TO I WAS TOLD TOO BAD. I WALKED THE HALF MILE TO SWEENEY AND BROKE DOWN CRYING. THEY WERE KIND ENOUGH TO DO THE RIGHT AND LEGAL THING WHEN FORD REFUSED THE BOTTOM LINE IS THAT FORD SOLD A FAULTY NEW VEHICLE, IT BROKE DOWN AND THEY REFUSED TO GET ME A RENTAL CAR UNLESS I HAD OVER 400. TO RENT THE CAR. THIS DOESN'T INCLUDE IF IT WAS MORE THEN 2 DAYS. SWEENEY, NOTIFIED ME THAT MY CAR NEEDS A TOTAL TRANSMISSION OVERHAUL AND A TORQUE CONVERTER REPLACED. SO NOW THEY ARE OFFERING A RENTAL AFTER I COULD HAVE LOST MY JOB, BUT YET AGAIN IT IS 300 DOWN AND I HAVE TO WAIT FOR A PART BACK. THERE ARE REPORTS ALL OVER THE INTERNET ABOUT FAULTY TRANSMISSIONS IN THIS YEAR FORD.I CAME AFFORD A MONTH OF RENTAL PAYMENTS, LET ALONE A WEEK
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Consequence & remedy
Consequence: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Consequence & remedy
Consequence: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗