2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn’t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven’t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can’t afford to fix this when thousands of other people have had this same issue.

The contact owns a 2018 Ford Escape. The contact stated while driving from a complete stop, the message "Transmission Failure" was displayed, and the vehicle hesitated while responding. Additionally, the contact stated that the vehicle was shuddering while driving 35-45 MPH. An unknown dealer was notified of the failure and informed the contact that the earliest availability for diagnostic test was approximately month away. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission fluid was abnormally dark, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to a local dealer, who had an earlier availability. The contact scheduled an appointment with the dealer for the diagnostic test. The vehicle was not repaired. The failure mileage was approximately 79,000.

There have been several instances of the vehicle completely shutting off while sitting idle and at red lights. I took it to the dealership and there is coolant leaking into the cylinders causing it to misfire. This is very dangerous and could cause the car to run hot or burn up! The said I should replace the engine but FORD should be responsible as this seems to be a problem in many of their escapes!

This 2018 Ford Escape Titanium has 32,000 miles on is experiencing chronic, substantive defects in the rear powertrain. Specifically, it is having its second replacement rear differential unit (RDU) installed. This means it will have worn out 3 RDU's in 32,000 miles. -Original RDU was replaced at ~23,000 miles and failed ~30,000 miles. Third RDU in vehicle's life is currently being installed. Additionally, this vehicle has already had its Power Transfer Unit (PTU) replaced at 22,000 miles and is now on its third set of rear brake rotors. My contention is that there are serious, substantive defects in the vehicles rear powertrain causing premature wearing of the brakes and potential for serious accidents related to the loss of rear differential control and brake damage.

There is a recall for shifter cable issues. Had scheduled to have the recall done. While waiting on parts delay to have work completed was told can still use my ford escape. Driving one-day transmission lost all power I was able to get safely to side of road as it was late at night and not much traffic would have been a totally different outcome if in heavy traffic or traveling at highway speeds. Ford now tells me something broke in my transmission. Waited 3 weeks to find out they did the recall cable fix and inspected my transmission and told me something broke inside my transmission and now they expect me to pay 5K for a rebuilt transmission. Car only has 62,706 miles on it and they said the warranty exp at 60,000 miles. I find this interesting they have a transmission cable issue that causes the vehicle to not go into gear properly and now my transmission fails prematurely and they will not cover it. I am lucky i was not driving on highway when this issue happened could have been worse this needs to be looked into no reason for a vehicle that is up on all maint done by the dealer even at 30,000 miles did full service at dealer shop which included the transmission and at just over 60,000 miles transmission fails. I suspect it is related to this faulty cable and transmission not going properly or fully into gear. Someone needs to look into this issue and hold Ford accountable someone is going to get severely injured or worse.

2018 Ford escape with 53,700 miles. Ford designed a faulty metal plate between the cylinders. Too thin. It cracked. Coolant flooded the engine. The engine needed to be replaced. The dealership replaced the lower half of engine, luckily, before my 60,000 mile warranty. This is a common problem that has been happening since 2018!!! Please issue a recall. Ford is just waiting until people are stranded on the side of the road facing thousands of dollars in repairs!