2018 Ford Escape

The contact's sister owns a 2018 Ford Escape. The contact stated that the vehicle jerked forward while depressing the accelerator pedal after coming to a complete stop. There was no warning light illuminated. The contact stated there was an abnormal winding noise coming from the vehicle while driving at various speeds. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a damaged bushing. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train). The contact linked the failure to the recall. The dealer was notified of the failure and informed the contact that the vehicle was not included in the recall. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 75,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.

This car has a flood of complaints and FORD even put out a bulletin about fixing the car BEFORE IT WAS SOLD in June of 2022. We purchased the car on 3/23/23 and FORD corporate stated the car never underwent the proper changes. The dealer did not take the appropriate steps to fixing two FORD bulletins, 19-2375 & 21N12, EVEN THOUGH THEIR WAS DIRECT KNOWLEDGE BY FORD TO THE DEALER to fix it before the selling it (be see the documentation provided). The car leaked oil and fluid into the spark plugs causing complete and total engine failure.The car will need a new engine. The problem has been confirmed by an independent service provider and will be soon at a FORD dealer "so they can look through it". The car has not been inspected by the manufacturer just yet but I'm covering my bases because many dealers are refusing to do the work. Warning light stated it was a misfire related code but it was not in fact, then it said it was a Engine Fault. I want this documented.

December 2023 my 2018 ford escape 1.5L ecoboost had low coolant levels. We put more in every other day. The check engine light came on and a warning saying engine failure repair now. Took it to an independent garage where I was told it needed a new short block due to coolant intrusion. I called ford and was told to take to ford dealership to be diagnosed. I was told the same thing there. I’m 180 miles over the 84,000 that they extended it too so I have to pay. I applied for financial assistance and fords paying some of my bill. It’s been 5 months and I’m getting the run around from them and won’t have my car until at least mid may. I’m also being denied a loaner. I was on my way home from work and my car alerted me it was over heating and to turn it off. Then my car threw itself in “limp mode” causing me to go from 55 to 15 within a matter of seconds almost causing an accident if people behind me didn’t swerve around me. With so many complaints how is this not a recall? It poses a great risk for the driver of the vehicle along with other potential drivers on the road.

The 2018 Ford Escape had a check engine light come on. It showed a code (P0303) that said cylinder 3 was misfiring. It was also having white smoke coming from the exhaust pipe and my coolant was draining really quickly. The coolant tank was completely empty before hitting 2,000 miles since it had last been filled. I took the vehicle into a Ford dealership for a diagnostic check to see what was going on. In the end I was told that I have a crack in the long block that is letting coolant into my cylinders which is causing the misfiring. I was told that the possibility of an engine fire and a few other things that make the engine not work could have happened while driving it. Unfortunately the vehicle isn’t even paid off yet and I can’t drive it for fear of something bad happening while doing so. They are quoting me around $8600 to fix it. We are currently trying to figure out if there is anyway of fixing it without having to pay out of pocket. It appears that this is a common problem with 2018 ford escape 2.0L engines. My engine was manufactured in Louisville, Kentucky. The Ford company sent a notice or something out on [XXX] that said the manufacturer error engines for the 2017-2019 Ford Escape 1.5L Ecoboost were manufactured in Louisville, Kentucky. Seeing as my engine was made there and has the same problem as the 1.5L engines I feel like there should be a recall put out for the 2.0L and the 1.5L 2017-2019 Ford Escape engines. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car was stalling while driving and coming to a complete stop while accelerating. No warning lights were on. I called an independent mechanic shop and they came out to diagnose the issue. They informed that the powertrain light was now on and that car would not go into first gear. I called the Ford Service Center to schedule a service appointment and I was informed that the car had a recall notice. I took the car in for the recall service and was informed that they completed the service for the recall but that the car was having the same issue.

On 02/28/2024, I was driving on the freeway taking my child to school. going about 65mph and the RPM gauge started to swing left to right. My car started to slow down. I was able to pull over to the side of the freeway safely. As I pulled over the car came to an abrupt stop and the screen flashed "Transmission Failure". I called my insurance, and they informed me that it was not an insurance issue and to check to see if any recalls were on my car. I checked and it stated that there was a recall regarding my transmission parts. I had the car towed to the closest dealership. At the dealership they stated that I had a Certified Preowned and my warranty covered the cost for the service. I was informed that a rental car would be covered for 5 days at $38 a day. I was also informed that it would take them until 03/07/24 to breakdown the car and transmission to locate the exact issue that needed to be fixed. I received a call on 03/08/24 stating that the issue was the transmission and approval would need to be obtained from Ford to either replace the transmission or fix the parts. Ford authorized the replacement transmission on 03/12/24. I was then informed that the new transmission would be delivered by 03/21/24. On 03/25/24, I called the dealership since no call was made to me and was informed that the transmission being shipped was unable to be located. I called Ford corporation and filed a complaint due to lack of communication and prolonging my rental car usage. On 03/26/24, I spoke with the manager of the dealership and was informed that the transmission was not lost but was on backorder. He stated that he would need to find parts to rebuild the transmission at this point. He also stated that he would need to get approval from Ford to outsource the parts needed to rebuild the transmission. He stated that it would be another 2 weeks before my car may be fixed and given back to me. I now have to continue with my rental usage and the current total is $2000 and rising.

I am experiencing transmission issues in my 2018 Ford Escape SUV, the vehicle is barely 5 yrs old with less than 75k on the odometer. I started noticing that when I go over 60mph it starts to sputter, I took it to the ford dealership and was told I need to replace the torque converter and transmission at a cost of over 6K. I am in a delima as this is my only vehicle and or not to repair the vehicle or get rid of it. This is a very frustrating situation to be in.