2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinders #1 and #3. The contact was informed that the engine short block needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,602.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into several cylinders which resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Firestone Service Center, where it was diagnosed with cylinder #4 misfire, a coolant leak, and a blown head gasket. The vehicle was then towed to the local dealer, where it was diagnosed that there was a crack in the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 93,870.

The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough. No warning light was illuminated. Additionally, the contact detected a sweet odor inside the vehicle and noticed white smoke coming from the exhaust pipe. The contact also discovered that coolant was leaking on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact was able to pull over to the shoulder of the road and restart the vehicle; however, the failure persisted. The vehicle was taken to a local independent mechanic, where it was diagnosed with DTC: P0012. The vehicle was taken to another independent service center, where it was diagnosed and DTC: P0014, P1299, P0012, and P04DB were retrieved. The local dealer was contacted and related the failure to Customer Satisfaction Program: 19B37. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,318.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel was shaking abnormally. The contact stated that the check engine warning light was illuminated for approximately 2 miles. The contact stated that after parking the vehicle, the warning light was no longer illuminated. The contact called a person who inspected the vehicle, but was unable to identify any failures with the vehicle. The vehicle was towed to a certified mechanic who retrieved DTC: P0303 (Cylinder #3 misfire - and fractured head gasket). The vehicle was not repaired. The vehicle was towed to another mechanic who scheduled an engine replacement. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a Collison Center and was diagnosed with a misfire in cylinder #3. The vehicle was then taken to an independent mechanic, who confirmed the misfire in cylinder #3. The contact stated that the spark plugs, and ignition coils were replaced. The contact stated that the failure persisted. The contact stated that recently the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinder #1, and that the spark plugs and coils needed to be replaced. The vehicle was repaired but the failure reoccurred a month later. The vehicle was then taken to dealer to be diagnosed and it was determined that there was a misfire in cylinders #1 and #2 due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a routine service, the vehicle was diagnosed with engine failure due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced and was advised not to drive the vehicle. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,428.