2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and lost motive power. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the roadway. The vehicle was then driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed again with a failure within cylinder #2, due to coolant intrusion. The contact was informed that cylinder #2 needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed with a failure of cylinder #2 due to coolant intrusion and engine failure. The contact was informed that due to the coolant intrusion and the repeated cylinder #2 failure, the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 77,617.

The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle was shuddering and making an abnormal rattling sound. There was no warning light illuminated. The contact was able to drive the vehicle to the dealer at slow speeds. The dealer diagnosed the vehicle and determined that coolant had leaked into an unknown valve and into the pistons, causing engine damage. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the engine misfired. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P201, indicating there was moisture in the cylinder. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,347.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to idle rough with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, she noticed a slight vibration in the vehicle. The contact stated that the failure persisted for over a year and recently the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The contact related the failure with Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure and the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 55 MPH, the check engine warning light illuminated, and the vehicle was vibrating and driving rough. The contact pulled off the roadway and drove to an independent mechanic who diagnosed the vehicle and determined that there was a coolant intrusion in cylinder #2. The contact was able to drive the vehicle to a dealer who confirmed coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 - Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 125,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle began to drive in LIMP Mode with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the eco boost and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 119,107.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, she became aware of a misfire failure with the vehicle. The contact stated that the temperature gauge became extremely elevated, and the Engine Overheating warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure reoccurred. The vehicle was taken to an independent mechanic for the second time and the spark plugs were replaced again; however, the failure persisted. The contact stated that the check engine warning light illuminated, and the engine misfire persisted. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). However, the vehicle was not included in the program. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine temperature gauge became extremely elevated. The check engine and high engine temperature warning lights were illuminated. The contact was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.