2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the vehicle. The vehicle was taken to a local dealer who diagnosed and determined that the coolant level was low. The contact was informed that the head gasket was leaking coolant into cylinder #1. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that coolant was present inside the engine and had caused severe engine damage. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The contact stated that the engine was previously replaced for similar failure. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 28,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact inspected the coolant reservoir and became aware that it was empty. The contact refilled the coolant; however, after attempting to drive the vehicle, the check engine warning light illuminated again. The vehicle was taken to an independent mechanic who determined that the coolant gasket was leaking. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 107,000.

The contact owns a 2018 Ford Escape. The contact stated that while her husband was driving at undisclosed speeds, the vehicle shuddered abnormally. The contact stated that during the failure, there was a cloud of white smoke coming from the exhaust pipes. The contact stated that the instrument panel indicated that the engine was overheating. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the coolant and engine oil were mixing, due to coolant intrusion, causing engine failure. The dealer was unable to specify the location of the leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall or Warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated and temperature gauge raised to HOT, and the vehicle failed to properly accelerate. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine, and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure persisted. The vehicle was taken to the independent mechanic a second time and was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 109,000. The VIN was not available.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine cooling pump was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine short block needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12, because the campaign had expired. The vehicle was not repaired. The contact stated that she had not received a notification letter for Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,400.

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was started, there was a white cloud of smoke coming from the exhaust pipes. The smoke dissipates after several minutes. The contact stated that the vehicle was consuming an excessive amount of coolant. There were no warning lights. The vehicle was taken to the dealer who diagnosed that the short block had fractured. The short block was replaced. The contact stated that the failure reoccurred approximately one and a half years later. The vehicle was returned to the dealer who diagnosed that the short block needed to be replaced again. The vehicle was not repaired a second time. The manufacturer was made aware of the failure and confirmed that the VIN was not covered by warranty or recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a defective sensor; however, the failure returned soon after the sensor was replaced. The vehicle was taken back to the independent mechanic and the failure was linked to Technical Service Bulletin: 22-2322. The contact called the dealer and while the vehicle was being serviced, the technician discovered that the coolant reservoir was empty. The vehicle was taken to the dealer where a pressure test was performed, and the dealer discovered coolant intrusion into the engine cylinders. The contact continued to drive the vehicle, and the engine would misfire while depressing the accelerator pedal. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the engine temperature gauge raised and indicated that the engine was HOT. The message "Overheating - Pull Over Immediately" was displayed temporarily. The vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak present in cylinder #2. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.