2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,500.

The contact owns a 2018 Ford Escape. The contact stated that while his daughter was driving approximately 55 MPH, the temperature gauge became extremely elevated. The contact’s daughter was able to pull over to the shoulder of the roadway to refill the coolant reservoir and allow the engine temperature to cool down. The vehicle was temporarily repaired. The contact stated that later the same day, the failure reoccurred. The vehicle was towed to a local independent mechanic where it was diagnosed that there was a coolant leak present inside the engine and there was an abnormal odor coming from the exhaust. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,379.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was drivable. The vehicle was taken to an independent mechanic and was diagnosed with an internal coolant leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and became aware of NHTSA Campaign Numbers: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The failure mileage was 95,000.

The contact owns a 2018 Ford Escape. The contact stated that while her husband was driving approximately 35 MPH, the temperature gauge raised to HOT, and the vehicle started losing motive power. The vehicle was later towed to the local dealer who diagnosed and determined that the cylinder head had cracked and needed to be replaced. No additional information was provided. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 46,000.

The contact owns a 2018 Ford Escape. The contact stated the vehicle was running rough, with the check engine warning light illuminated. The vehicle had been taken to the dealer where it was diagnosed that coolant was leaking into the engine. The engine had been repaired. The contact stated that several years later the failure had reoccurred. The vehicle was returned to the dealer where it was diagnosed and determined that cylinder #1 and #4 were leaking, along with several other possible cylinder misfire. The dealer stated that there was oil covering the engine compartment and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 20,000.

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the engine was shuddering significantly. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure and cylinder #3 misfire. The dealer replaced the spark plugs; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating with the check engine warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,344.

The contact owns a 2018 Ford Escape. The contact stated that the vehicle was leaking fluid. The contact stated that the coolant level was very low, and the engine hot message was displayed. The vehicle was taken to the local dealer, who was unable to identify the source of the leak. A dye was placed in the cooling system, and the contact was informed not to add coolant. While driving at an undisclosed speed, the contact became aware that there was not enough coolant in the coolant reservoir. The driver added coolant. The vehicle was taken back to the local dealer, where it was diagnosed that there was damage to the undercarriage and that air pockets needed to be released from the system. The vehicle was repaired, but the failure persisted. The contact became aware of a fluid leak. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the water pump, timing belt, and cooling lines needed to be flushed; additionally, the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, after which the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that a replacement engine was required. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 89,000.