2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to start immediately but started after several attempts. The vehicle was driven to an independent mechanic, where diagnostic tests were performed, but no failure was found. While driving 10–15 minutes later at approximately 30–35 MPH, the check engine warning light illuminated. The vehicle was returned to the independent mechanic, where a it was diagnosed that the canister purge valve had failed. The canister purge valve was replaced; however, the failure persisted. The vehicle was taken to the dealer, where the under-hood canister purge valve and the EVAP canister were replaced, but the failure persisted. The vehicle was not repaired. The dealer was contacted and informed that the failure was unknown. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,618.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, a message was displayed to exit the vehicle immediately. The contact pulled over and called someone to add coolant to the vehicle, but the failure persisted. The contact was constantly adding coolant to the vehicle. The vehicle was taken to the dealer, who determined that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

The contact owns a 2018 Ford Escape. The contact stated that the engine overheated while driving, causing the contact to be four minutes late for work. There was white smoke coming from the exhaust while starting the vehicle. There was an abnormal odor coming from the vehicle. The check engine warning light was illuminated. The contact was concerned about having to purchase another vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant intrusion in the engine block. The contact stated that the purge valve assembly was replaced, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle stalled. No warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with fuel injector failure and coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 122,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that the front driver-side vent failed. The vehicle was taken to a dealer, where it was diagnosed that the engine needed to be replaced due to coolant intrusion into the cylinder. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 78,200.

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminated. The contact was concerned about the vehicle catching on fire. Additionally, the contact stated the vehicle was unsafe to drive. The vehicle was taken to an independent mechanic, and the spark plugs were replaced. Additionally, coolant was added to the reservoir, but the vehicle was losing coolant. The contact stated that there was white smoke coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that there was coolant intrusion into the engine. The vehicle was not drivable. The vehicle was not repaired. The manufacturer was contacted and offered a buyback, but later declined the offer. The failure mileage was approximately 96,000.

The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving on two occasions at approximately 50 MPH, the Check Engine warning light illuminated. During the second failure, there was white smoke coming from the engine compartment. The vehicle was pulled over to the side of the road each time, turned off, and restarted; however, the check engine warning light remained illuminated. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic where it was diagnosed that there was an issue with the engine block causing coolant intrusion into the engine, and that the engine block or engine needed to be replaced. The contact stated that two spark plugs were replaced; however, the failure reoccurred a month later. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine and the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant had leaked into cylinder two and engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure, and they offered no assistance. The approximate failure mileage was 48,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving the vehicle misfiring, white some, hesitation. The engine light illuminated. antifreeze leaking into the cylinder. The vehicle was taken to an independent mechanic where the diagnostic code P0300 was read and an antifreeze leak into the cylinder and a design flaw in the Eco boost. The manufacturer was not notified of the issue. The approximate mileage was unavailable.

The contact's wife owns a 2018 Ford Escape. The contact stated that while driving at various speeds, water would intrude into the engine compartment and the vehicle would independently shift into Limp Mode. The check engine warning light illuminated. The vehicle was taken to a local independent mechanic, where the ignition coils and spark plugs were replaced at the consumer's expense; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed with water intrusion into the engine. The vehicle was not repaired due to the costs. Upon further investigation, the contact related the failure to Ford's Customer Satisfaction Program: 21N12; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.