2018 Ford Escape

My inquiry is to add VIN# to the Ford Program my engine has failed at 62,000 miles Ford stated would have to request VIN# to be added to cover the repair All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion REF: Customer Satisfaction Program 19B37 - Supplement #4 Dated: June 09, 2022 REF: Technical Service Bulletin (TSB) 22-2134 Dated: December 19, 2019quiry is to request VIN# is added to the Ford Customer Satisfaction program 21N12

Vehicle ENGINE AND COOLING SYSTEM completely blown due to Coolant system flooding engine cylinders, from ZERO fault of the original vehicle owner, due to complete malfunction of the cooling system leaking into the engine components, requiring FULL COMPLETE engine /cooling system replacement at full cost to owner of CASH TOTAL : $12527.59. VIN : [XXX] [XXX] CUSTOMER STATES CEL IS PRESENT, WHILE DRIVING VEHICLE FELS Operation Tech units COMPLETELY OKAY 0.0 194 24.0 Amount 0.00 0.00 Amount 0.00 4656.00 51-1 LONG BLOCK + FLEXPLATE AND BOLTS + TURBO STUDS, NUTS AND THE GASKET+TURBO OIL SUPPLY TUBE ASSEMBLY +TURBO OIL RETURN TUBE AND GASKET THERMOSTAT HOUSING O-RING SEAL + OIL COOLER AND RETAINER+ FUEL INJECTOR ORING KIT + HIGH-PRESSURE FUEL PUMP O-RING SEAL +HIGH-PRESSURE FUEL TUBE+INTAKE MANIFOLD GASKET 51-2 TURBOCHARGER COOLANT TUBE ORRENG SEALS REGAE VACUUM PUMP GASKET+COOLANT OUTLET O-RING SEAL+. INSPECT VERIFIED CONCERN ECOTEST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At 62,0000 miles, the coolant has started leaking into one of the engine cylinders. The Ford dealership says that the engine block is cracked, the engine needs to be replaced, and that Ford will not warrant it. I have seen hundreds of reports of this same issue at about this same mileage online. Clearly this is a manufacturing defect. No one expects a car to only last 62K miles.

Coolant intrusion. Bought the car from the dealership and had the 30 day 1000 mile warranty. Was in the shop for the first two weeks and they said it was not coolant intrusion. Well guess what, on day 35 the car is completely worthless due to coolant intrusion now I’m stuck with a $17000 repair on a $14000 car I have a loan on that IS NO LONGER COVERED BY FORD

Coolant intrusion in engine with MIL P1299 stated from CSP 21N12 CSP 21N12 states: This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program. If a vehicle has already exceeded either the time or mileage limits, this no-cost, one-time repair will last through November 30, 2022. Coverage is automatically transferred to subsequent owners

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and lost motive power. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the roadway. The vehicle was then driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed again with a failure within cylinder #2, due to coolant intrusion. The contact was informed that cylinder #2 needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed with a failure of cylinder #2 due to coolant intrusion and engine failure. The contact was informed that due to the coolant intrusion and the repeated cylinder #2 failure, the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 77,617.

While driving 70 mph on the interstate, the check engine light came on and the brakes went out and the car died. It was moved to the shoulder and towed to Jarrett Ford (Charlotte Co FL). They diagnosed it with fluids have leaked into the engine and now the engine needs replacing. I am of course 1,300 miles outside of warranty. Upon researching engine troubles, this seems to be a recurring issue in Ford Escapes. I contacted Ford and they refuse to help me. $7300 is a lot of money for a non profit animal rescue to come up with.

Check engine light came on with a P0302 code, indicating misfire. Took it to the dealer that verified coolant intrusion, indicating 21N12. Mileage exceeding the allowable coverage under 21N12, but it was covered by an extended warranty. In addition to having the short block replaced, the wiring harness and PCM were soaked with oil, requiring additional replacement of both. A month prior, the flex plate also failed and required replacement under warranty.