2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact drove the vehicle to the shoulder of the road. The contact opened the hood to perform an inspection and became aware that the coolant reservoir was empty. The contact stated that there were no indications of a coolant leak. The contact allowed the engine to cool off and added coolant to the reservoir. The vehicle was driven to the residence. The contact performed an inspection and discovered that coolant had leaked into the crankcase. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the crankcase. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

I replaced the engine cause the head gasket was blown previously. 2 months later my check engine goes on and Powertrain - ON Powertrain Trouble Code[s]: P0301 Cylinder 1 Misfire Detected Code P0301 indicates that Cylinder 1 had too many misfires within a predetermined period of time. P0301 Cylinder 1 Misfire Detected P0300 Random Misfire Detected P0304 Cylinder 4 Misfire Detected Secondary Trouble Code[s]: P0300, P0304, P0301, P0300, P0304

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the message “Engine Critically Overheating” displayed. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine block had failed and needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 80,000. The VIN was not available.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced due to coolant intrusion into a cylinder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.